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Operations and Supply Chain Management

Electronic Theses and Dissertations

2013

Negotiation strategies

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Competitive Versus Collaborative: Exploring The Negotiation Strategy Impact On Relational Outcomes In Ongoing Buyer-Supplier Relationships, Stephanie Powell Thomas Apr 2013

Competitive Versus Collaborative: Exploring The Negotiation Strategy Impact On Relational Outcomes In Ongoing Buyer-Supplier Relationships, Stephanie Powell Thomas

Electronic Theses and Dissertations

Negotiations are important interactions in ongoing buyer-supplier relationships. Previous research has identified two commonly utilized types of negotiation strategies that are incorporated into buyer-supplier negotiation encounters. The collaborative strategy seeks to achieve an outcome that is mutually beneficial, while a competitive strategy is focused on individual outcomes. The purpose of this dissertation is to utilize a multi-method research approach to examine the relational impact of negotiation strategies choices. Study One utilized a scenario based experiment methodology. A priori hypotheses were developed based on Social Exchange Theory and its reciprocity tenet. The experimental results indicate that the use of a competitive …