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Full-Text Articles in Business
The Development Of A Social Media Strategy For The Wilkes-Barre Scranton Knights, Natalie Ritter
The Development Of A Social Media Strategy For The Wilkes-Barre Scranton Knights, Natalie Ritter
Senior Honors Theses
In this thesis, an examination is conducted on the design, development, process, and execution of a social media strategy for the Wilkes-Barre Scranton Knights, a junior hockey team composed of 16-20 year old players based in Scranton, Pennsylvania. The strategy takes into consideration not only the extraordinary role that social media can play in the success of a team’s overall development and marketing plan, but also the team’s specific mission and objectives as well as the intricacies that come with media within the sports industry. An in-depth literature review discusses the importance of a social media strategy and how an …
Marketing Management Of Online Negative Reviews Of Medical Services, Christopher Edward Feltes
Marketing Management Of Online Negative Reviews Of Medical Services, Christopher Edward Feltes
Doctoral Dissertations and Projects
Various internet platforms contain the ability to share information about medical services. These internet platforms include patient review websites, online forums, and social media websites. Some of the information that customers share are reviews of their negative medical experience. Much of the related research includes exploring the problem of online negative reviews of medical services from a medical professional perspective on how to manage the situation with the patient. This research project includes exploring the role of marketing professionals and the situation of customers producing online negative reviews of medical services. The general problem addressed is the detrimental impact of …