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Motivating Language And Employee Outcomes: A Multinational Investigation, Cau Ngoc Nguyen, Wei Ning, Albi Alikaj, Quoc Nam Tran
Motivating Language And Employee Outcomes: A Multinational Investigation, Cau Ngoc Nguyen, Wei Ning, Albi Alikaj, Quoc Nam Tran
Research, Publications & Creative Work
Purpose – This study aims to examine the impact of managerial use of motivating language on employee absenteeism, turnover intention, job satisfaction and job performance for employees from three nations: India, the USA and Vietnam.
Design/methodology/approach – Data is collected from 614 employees working in India, the USA and Vietnam. A variance-based partial least squares structural equation modeling technique is used to test the hypotheses. In addition, a statistical test is used to examine the statistical differences in the results across the three nations.
Findings – The findings are consistent with the motivating language theory, in that managerial use of …