Business Commons^™

An Age-Based Analysis Of The Perceptions Of Ageing And Successful Ageing In Malaysia, Ming Yu Cheng, Sew Kim Low, Kai-Shuen Pheh

Makara Human Behavior Studies in Asia

As ageism could have detrimental effects in the ageing society, it is important to know how people of different age groups perceive ageing and successive ageing. This study collected data from 648 respondents aged between 18 to 80 years old for an age-based analysis of the perceptions of ageing and successful ageing. Self- administered questionnaires were used. Correlation analysis was conducted to examine the relationship between perception of successful ageing and factors associated with psychological well-being. Our results revealed that generally, being healthy, happy and physically active are considered as important aspects of successful ageing. Younger people considered life satisfaction …

Talent Management Strategies And Their Role In Creating Competitive Advantage At Palestinian Universities, Alaedin K. Alsayed, Firas Al-Jadi

Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث

The study aimed at uncovering the relationship between talent management strategies and the competitive advantage together with revealing the extent to which these strategies affected the process of creating the competitive advantage at the Palestinian universities. The study followed the descriptive analytical approach, which used the questionnaire as a tool for data gathering. The population of the study included all the 206 employees in the supervising positions of both the administrative and academic staff in the largest Palestinian universities in the Gaza Strip, the sample of which was 166. The study concluded that there was a relationship between all the …

Estimating The Impact Of The Covid-19 Emergency On Tax Revenues In Guatemala: A Time Series Approach, Julio H. Cole

Journal of New Finance

Applications of time series models serve two different purposes: (1) as forecasting techniques, they are used to project the trajectory of a variable of interest during a certain number of future periods; (2) in the analysis of interventions, they are used to evaluate the effect of a significant disturbance on the process being studied. We use both types of application to study monthly tax revenues in Guatemala. In Section 2 we use data for 2010-2019 in order to compare two alternative models: (a) the Box-Jenkins (ARIMA) model, and (b) the Holt-Winters exponential smoothing model. In Section 3 we use post-2019 …

Sherman And His Historians: An End To The Outsized Destroyer Myth?, Mitchell G. Klingenberg

The US Army War College Quarterly: Parameters

For years, scholars have viewed the career of William Tecumseh Sherman in light of an antiquated destroyer myth and neglected his memoirs, which were written as a military textbook. This essay reviews Sherman’s legacy and literature, both of which contributed to the advancement of modern military thought. His experiences may serve as a prescriptive text to servicemembers, providing critical lessons on military warfare and philosophy still relevant today.

The Air Littoral: Another Look, Maximilian K. Bremer, Kelly A. Grieco

The US Army War College Quarterly: Parameters

Assessing threats to the air littoral, the airspace between ground forces and high-end fighters and bombers, requires a paradigm change in American military thinking about verticality. This article explores the consequences of domain convergence, specifically for the Army and Air Force’s different concepts of control. It will assist US military and policy practitioners in conceptualizing the air littoral and in thinking more vertically about the air and land domains and the challenges of domain convergence.

Categorizing Taxpayers: A Mixed-Method Study On Small Business Tax Compliance In The Philippines, Imelda T. Angeles

The South East Asian Journal of Management

Research Aims: The purpose of this study is to determine the underlying reasons behind the management’s tax compliance and non-compliance decisions. Design/methodology/approach: This study employed a mixed-method research approach in which the scale observations of taxpayers’ tax compliance practices and the taxpayers' lived experiences and perspectives about tax where integrated. The quantitative approach utilized binary logistic regression, and the qualitative approach used thematic and joint-result analyses. Research Findings: The integration of the two research methods revealed three distinct types of taxpayers: impulsive, reflective, and active. The result indicates that the taxpayer's compliance behavior may have an effect on the sustainability …

The Effect Of Perceived Product Quality, Brand Personality, And Loyalty On Brand Switching Intention Of Technological Products, Lidya Nur Hanifati, Imam Salehudin

The South East Asian Journal of Management

Research Aims: Laptops are essential in people's everyday lives. Since laptop utilization has been very high during the COVID-19 pandemic because of the restrictions imposed by the pandemic, many laptop manufacturers have made efforts to drive consumers to switch to their laptop brands. The main objective of this research is to examine how perceived product quality, brand personality, and loyalty affect brand switching intention. Design/methodology/approach: The data were collected online from 216 consumers. Structural Equation Modelling (SEM) was employed to analyse the data. Research Findings: The result demonstrates that perceived product quality, brand personality, and loyalty have both direct and …

Digital Leadership As A Resource To Enhance Managers’ Psychological Well-Being In Covid-19 Pandemic Situation In Indonesia, Rany Komala Dewi, Bertina Sjabadhymi

The South East Asian Journal of Management

Research Aims: The digitalization of work forced by the coronavirus disease (COVID-19) pandemic has led to excessive job demands that might reduce psychological well-being. Hence, this study aims to explore the relationship between digital leadership and psychological well-being during the COVID-19 pandemic situation. Design/Methodology/Approach: A total of 1,899 managers participated in this study. A logistic regression analysis was performed to test for associations between well-being and digital leadership skills. Research Findings: The results show that as a unidimensional variable, digital leadership is a strong predictor of psychological well-being. However, as a multidimensional variable, the digital leadership – skill dimension has …

The Impact Of Achievement Motivation On Organizational Capabilities And Firm Performance In The Creative Industry Context, Immanuel Billy Tanjung, Soebowo Musa

The South East Asian Journal of Management

Research Aims: This paper aims to validate achievement motivation (AM) as a possible cause of the issues faced in the Indonesian creative industry context and establish a possible relationship between variables comprising organizational capabilities and organizational performance. Design/Methodology/Approach: This paper is a confirmatory study that uses a quantitative approach utilizing an online survey/questionnaire. The study examines 214 valid respondent survey answers from invited respondents from the Indonesian creative industry via email and social media platforms. Research Findings: This paper provides empirical validation of the hypotheses that AM is positively related with organizational capabilities and that those capabilities are positively related …

Perception And Challenges Of Select Higher Educational Institutions On Its Role In The Technology Business Incubation In The Visayas, Philippines, Adrian P. Ybañez, Siegfried D. Mendoza, Cristina Caintic, Mae S. Sabayton

The South East Asian Journal of Management

Research Aims: The present study aims to document perceptions and identify the challenges on the participation and role of technology business incubators (TBIs) of select academic institutions in Visayas, Philippines. Design/methodology/approach: It is quantitative-qualitative research, which utilized survey questionnaires and focus group discussion of twenty-five (25) key informants (KIs) from nine higher education institutions (HEIs) in the Visayas. KIs include key officials and faculty who handled research, technology transfer, business incubation, intellectual property, and/or technology licensing functions in their respective HEIs. Research Findings: All KIs were from state universities or colleges, and most KIs were female (64%), married (60%), and …

Transformational Leadership Dimensions And Job-Based Psychological Ownership As Facilitators In International Intrapreneurship Of Family Firms, Huynh Thi Thuy Giang, Luu Tien Dung

The South East Asian Journal of Management

Research Aims: The purpose of this study is to examine the effects of transformational leadership dimensions (TL) and job-based psychological ownership (PO) on nonfamily employee international intrapreneurship in family firms (FFs). Design/methodology/approach: The study adopted a sample of 246 key role nonfamily employees at 118 family-owned export and import SMEs in Ho Chi Minh City, Vietnam. The data are analysed using a partial least squares structural equation modelling (PLS-SEM). Results: The article identifies four dimensions of TL and international intrapreneurship in which both concepts are interlinked. Job-based PO plays a significant role in the TL dimensions' effects on international intrapreneurship. …

­The Effect Of Work-Based Benefits And Demand On Engagement And Well-Being As Mediated By Work-University Facilitation And Conflict Among Working Students In Indonesia, Iin Yessica Putrilima Sinaga, Riani Rachmawati

The South East Asian Journal of Management

Research Aims: This study uses a depletion and enrichment model to examine the effect of role conflict whereby work-based benefits and demands on a person’s first role (workers) influence facilitation and conflict on their second role (university student), and influence the students’ engagement and well-being. Design/methodology/approach: This research tested whether facilitation and conflict acted as mediators between benefits and demands with engagement and well-being. The hypotheses were tested using 290 respondents (63.4% were female with an average age of 23.4 years) who were working while studying. Research Findings: The results suggested that benefits were associated positively with facilitation; demands were …

The Value Of A Technical Service Bulletin Index For The Consumer, Robert J. Richardson

Communications of the IIMA

Automobile Technical Service Bulletin Index represents additional information pertaining on the quality of a vehicle. Currently, there is no way for the consumer to evaluate this large amount of information when buying a new car. A Technical Service Bulletin Index is developed as an aid to the consumer to better understand the quality issues related to thirty different car models. When compared to two major existing surveys, the J.D. Power Initial Quality Study and the J.D. Power Vehicle Dependability Study, the Technical Service Bulletin Index proved that it provides new, useful information about automobile quality for consumers to use when …

Hope Versus Reality: The Efficacy Of Using Us Military Aid To Improve Human Rights In Egypt, Gregory L. Aftandilian

The US Army War College Quarterly: Parameters

Using US military aid as a lever to achieve human rights reforms has proven only marginally effective. This article examines the approaches employed by the Obama and Trump administrations to US military aid to Egypt and proposes practical steps that can be taken by policymakers and the military personnel on the ground to advance US human rights values.

Book Reviews, Usawc Press

The US Army War College Quarterly: Parameters

No abstract provided.

The Battalion Commander Effect, Everett Spain, Gautam Mukunda, Archie Bates

The US Army War College Quarterly: Parameters

Statistical evidence suggests Army battalion commanders are significant determinants of the retention of their lieutenants—especially high-potential lieutenants. Further, this so-called Battalion Commander Effect should be included in brigadier general promotion board assessments and used to inform officer professional military education curricula.

The Evolution Of Hybrid Warfare: Implications For Strategy And The Military Profession, Ilmari Käihkö

The US Army War College Quarterly: Parameters

The concept of hybrid war has evolved from operational-level use of military means and methods in war toward strategic-level use of nonmilitary means in a gray zone below the threshold of war. This article considers this evolution and its implications for strategy and the military profession by contrasting past and current use of the hybrid war concept and raising critical questions for policy and military practitioners.

Great (Soft) Power Competition: Us And Chinese Efforts In Global Health Engagement, Michael W. Wissemann

The US Army War College Quarterly: Parameters

Global health engagement, an underutilized strategy rooted in the strengths of soft power persuasion, can lead to more military-to-military cooperation training, help establish relationships that can be relied on when crises develop, stabilize fragile states, and deny violent extremist organizations space for recruiting and operations. Examining Chinese efforts worldwide to curry favor and influence and the challenges posed by the COVID-19 pandemic, this article shows health as a medium is a very compelling and advantageous whole-of-government approach to national security policy concerns.

Samuel Huntington, Professionalism, And Self-Policing In The Us Army Officer Corps, Brian Mcallister Linn

The US Army War College Quarterly: Parameters

Drawing on Samuel P. Huntington’s three phases of self-regulation used to determine if an occupation qualifies as a profession, this article focuses on the third phase of policing and removing those who fail to uphold the standards set forth in the first two phases. It reviews how the US Army implemented this phase following the Civil War through the post–Vietnam War years and the implications for the officer corps.

Advances In Global Services And Retail Management: Volume 2, Cihan Cobanoglu, Valentina Della Corte

University of South Florida (USF) M3 Publishing

This is the second volume of the Advances in Global Services and Retail Management Book Series. This volume has the following parts:

• Part 1: Hospitality and Tourism
• Part 2: Marketing, E-marketing, and Consumer Behavior
• Part 3: Management
• Part 4: Human Resources Management
• Part 5: Retail Management
• Part 6: Economics
• Part 7: Accounting and Finance
• Part 8: Sustainability and Environmental Issues
• Part 9: Information Technology

ISBN: 978-1-955833-03-5

Hospitality and Tourism

• Significance of VR in the spa: A spatial analysis
  • Irini Lai Fun Tang, Schultz Zhi Bin Xu, and Eric Chan
• Social media marketing in rural hospitality and tourism destination research
  • Samuel …

Contingency Planning Amidst A Pandemic, Natalie C. Belford

Journal of Cybersecurity Education, Research and Practice

Proper prior planning prevents pitifully poor performance: The purpose of this research is to address mitigation approaches - disaster recovery, contingency planning, and business continuity planning - and their benefits as they relate to university operations during a worldwide pandemic predicated by the novel coronavirus (COVID-19). The most relevant approach pertaining to the University’s needs and its response to the coronavirus pandemic will be determined and evaluated in detail.

Developing Innovation Ecosystem Between Cross-Sector Industry Players Through Human Resource Quality Improvement, Syayyidah Maftuhatul Jannah

The South East Asian Journal of Management

Research Aims: This study aimed to analyze the effect of workforce agility on innovative behavior, the effect of digital literacy and psychological conditions on workforce agility, and the role of digital literacy and psychological conditions as moderator variabels on the relationship between workforce agility and innovative behavior. Design/methodology/approach: The type of data collected was primary data using an online questionnaire. The sampling method was purposive sampling technique. The collected data were then processed and analyzed using SEM-PLS. Research Findings: The results of this study indicated that workforce agility had a positive effect on innovative behavior. Digital literacy and psychological conditions …

The Antecedents Of Calling: A Career Construction Perspective, Bella Ulfa, Missiliana Riasnugrahani, Corina D. Riantoputra

The South East Asian Journal of Management

Research Aims: This study aims to examine the moderating role of leader autonomy support (LAS) in the indirect relationship between cognitive flexibility and calling through job crafting. Design/methodology/approach: Data were collected through an online survey from employees who have been working at a private company for a minimum of one year. Using a convenience sampling method, data were collected from a total of 140 respondents. Data were analysed in SPSS using a moderated mediation model. Research Findings: The results showed that LAS moderated the indirect effect of cognitive flexibility on calling through job crafting. Theoretical Contribution/Originality: This study illustrates the …

Visual Packaging And Perceived Emotional Value: A Study On Islamic Branded Cosmetics, Desny Sekartanti Putri Prabowo, Hendy Mustiko Aji

The South East Asian Journal of Management

Research Aims: This study aims to examine the effect of visual packaging and perceived emotional value on purchase intention of Islamic-branded cosmetics. Design/Methodology/Approach: The data were collected from an online survey of selected respondents. By using the purposive sampling technique, the respondents were limited to those who knew of or have used Islamic-branded cosmetics. The data were analysed using the PLS-SEM method. Research Findings: Altogether, this study's sample comprised 257 respondents and found that visual packaging of Islamic-branded cosmetics positively affects perceived emotional value and attitude. However, the results also indicate that visual packaging exerts no significant effect on purchase …

Financial Literacy And Financial Performance Of Small And Medium-Sized Enterprises, Sajiah Yakob, Rubayah Yakob, Hafizuddin-Syah B.A.M., Roslida Zalila Ahmad Rusli

The South East Asian Journal of Management

Research Aims: The study aims to examine the influence of financial literacy on the performance of small and medium-sized enterprises (SMEs) in Malaysia. Design/methodology/approach: The data were obtained from questionnaires distributed to 200 SME managers/owners. Multiple regression analysis was applied to test the influence of financial literacy on SMEs performance by controlling manager profile and SME-specific characteristics. Research Findings: Multiple regression results prove that financial literacy has a positive and significant impact on SMEs' performance. Managers/owners with financial literacy skills understand business-related financial concepts, including debt, savings, takaful, insurance, and investment, which ensure the good performance of their business. Theoretical …

Entering The Global Market: The Role Of Work Autonomy And Individual Global Mindset As Antecedents Of Innovative Work Behavior In Defining Employee Task Performance, Elok Savitri Pusparini, Komang Budi Aryasa

The South East Asian Journal of Management

Research Aims: This study aims to highlights the role of innovative work behavior (IWB) in determining task performance. The main antecedents of IWB, namely work autonomy and individual global mindset, are discussed, as well as how these two key factors will detemine the degree of individual innovative behavior. Design/Methodology/Approach: This study uses a cross-sectional design with convenience sampling methods to collect primary data and Structural Equation Modelling (SEM) to test the hypothetical model and analyse the data. Research Findings: As many as 309 points of data were received; following screening and selection protocols, the final dataset consisted of 284 responses …

Export Performance Of Smes In Emerging Markets: The Role Of Market Orientation, Learning And Trust, Md Daud Ismail, Mohd. Aswardi Md. Isa

The South East Asian Journal of Management

Research Aims: This study investigates the mediating role of trust in explaining the effect of learning orientation and market orientation on the export performance of small and medium enterprise (SME) exporters in emerging markets. Design/methodology/approach: Survey data from 193 Malaysian SME exporters were used to test a series of hypothesised relationships. The sample was derived from the directory of the Federation of Malaysian Manufacturers, which consists of Malaysian wholly owned cross-industry manufacturing SMEs with 10-200 full-time employees. The instrument was developed using existing scales, and the research model was estimated using partial least square structural equation modelling. Research Findings: The …

Efficiency Measurement On The Effectiveness Of Train And Wagon Maintenance: A Data Envelopment Analysis Perspective, Ramdan Mustakim, Hidajat Hendarsjah

The South East Asian Journal of Management

Research Aims: This research aimed to analyse the efficiency measurement on the effectiveness of train and wagon maintenance in three Decision Making Units (DMU) of Balai Yasa of Indonesian Railways Company (KAI). It focused on both output and input orientations and the effectiveness of production. Design: The research methodology was descriptive and quantitative, employing data envelopment analysis (DEA) and overall equipment effectiveness (OEE). The input variables were maintenance costs, spare parts inventory and people operating hours, while the output variable was OEE. A stepwise approach with backward method steps was used to examine the relationship between effectiveness and efficiency. Findings: …

Islamic Hotel Indicators: A Bibliometric Study, Aam Slamet Rusydiana Mr, Fatin Fadhilah Hasib, Solihah Sari Rahayu

International Journal of Religious Tourism and Pilgrimage

This study reviews research on the theme of Islamic-based hotels in reputable journals. It uses bibliometric analysis of a selected 67 articles related to Islamic hotels published by national and international journals. The entire sample of journal publications have been published in the ten years from 2011 to 2020. The results show that in researching Islamic hotels, case studies are dominated by Malaysia, following by Indonesia. Network visualisation shows that the development of Islamic hotel research is divided into 4 clusters. Furthermore, based on the concept of Imam Shatibi’s higher objective (Raysuni, 2005), the indicators for Islamic-based hotels can be …

Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey

Human-Machine Communication

This study uses a sample of pharmacists and pharmacy technicians (N = 240) who differ in skill, education, and income to replicate and extend past findings about socioeconomic disparities in the perceptions of automation. Specifically, this study applies the skills-biased technical change hypothesis, an economic theory that low-skill jobs are the most likely to be affected by increased automation (Acemoglu & Restrepo, 2019), to the mental models of pharmacy workers. We formalize the hypothesis that anxiety about automation leads to perceptions that jobs will change in the future and automation will increase. We also posit anxiety about overpayment related to …