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Full-Text Articles in Business
Rationales For Collaboration; Implications For The Irish Road Freight Industry, Eoin Plant, Jim Mcgovern
Rationales For Collaboration; Implications For The Irish Road Freight Industry, Eoin Plant, Jim Mcgovern
Conference Papers
The European Union has made a commitment to promoting sustainable mobility through advanced transport logistics. One of the principal areas yet to be addressed is that of the potential barriers to advanced transport logistics and the attitudes of industry to this advancement. This paper addresses some of these concerns and argues that competition for high-value contracts can be very tough, especially where the contracts are from large organisations that often prefer to develop a relationship with only one transport service provider. The paper attempts to put the research into a theoretical framework of Resource-Advantage Theory. Empirical evidence is presented from …
The Effect Of Different Inputs To Factor Analysis: An Example Using Service Quality In Uk Branch Banking, Joseph Coughlan, Estelle Shale, Robert Dyson
The Effect Of Different Inputs To Factor Analysis: An Example Using Service Quality In Uk Branch Banking, Joseph Coughlan, Estelle Shale, Robert Dyson
Conference papers
Factor analysis has long been used in service quality research to understand the dimensions of the construct. This research reinvestigates this construct using two different methodologies (classical test theory and item response theory) in order to assess the homogeneity of the dimensions across the methodologies in a retail branch banking sample taken from a larger network in the UK. The findings show that the two methodologies give different results. Furthermore the choice of correlation matrix to input into Confirmatory Factor Analysis may be more important than is currently thought in the literature as they give different results in this sample.