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Full-Text Articles in Business
Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson
Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson
Antioch University Dissertations & Theses
In the first quarter of 2020, societal upheavals related to the COVID-19 pandemic included employers’ work-from-home mandates and an almost overnight adoption of video meetings to replace in-person meetings no longer possible due to contagion fears and social distancing requirements. This exploratory study aimed to address, in part, the scientific knowledge gap about video meetings as a source of emotional labor. The study used mixed methods to explore three hypotheses concerning how the contemporary use of video meetings related to emotional exhaustion, stressors, and coping. Data were gathered through an online survey questionnaire. Emotional exhaustion, the dependent variable in the …
Employee Performance, Well‐Being, And Differential Effects Of Human Resource Management Subdimensions: Mutual Gains Or Conflicting Outcomes?, Chidiebere Ogbonnaya, Jake G. Messersmith
Employee Performance, Well‐Being, And Differential Effects Of Human Resource Management Subdimensions: Mutual Gains Or Conflicting Outcomes?, Chidiebere Ogbonnaya, Jake G. Messersmith
Department of Management: Faculty Publications
The human resource management (HRM) literature supports the idea that coherent systems of HRM practices can induce attitudinal effects when perceived subjectively by employees. Recently, scholars have proposed that subdimensions of HRM systems exist and account for variance in outcomes. This study explores differential effects of three subdimensions of HRM systems (skill‐, motivation‐, and opportunity‐enhancing HRM practices) on employee innovative behaviors and well‐being. Our predictions are based on the mutual gains perspective, which specifies positive relationships between HRM practices and employee performance, and the conflicting outcomes perspective that links HRM practices to higher job demands and stress. Using data from …
Employees’ Financial Insecurity And Health: The Underlying Role Of Stress And Work–Family Conflict Appraisals, Heather N. Odle-Dusseau, Russell A. Matthews, Julie H. Wayne
Employees’ Financial Insecurity And Health: The Underlying Role Of Stress And Work–Family Conflict Appraisals, Heather N. Odle-Dusseau, Russell A. Matthews, Julie H. Wayne
Management Faculty Publications
Data from two longitudinal samples were utilized to elucidate underlying mechanisms of the well‐established relationship between financial insecurity and health outcomes, stemming from the theoretical rationale of conservation of resources and cognitive appraisal theories. Study 1 (n = 80) consisted of low‐wage food manufacturing employees working full time, while Study 2 (n = 331) was consisted of a larger, heterogeneous sample of full‐time workers representing multiple occupations. Respondents were surveyed on financial insecurity, work‐to‐family conflict (WFC), stress, and health outcomes at two time periods, 3 months apart. Results across our studies provided support for the direct effects of …
Managing Bpo Service Workers In India: Examining Hope On Performance Outcomes, Gwendolyn M. Combs, Rachel Clapp-Smith, Sucheta Nadkarni
Managing Bpo Service Workers In India: Examining Hope On Performance Outcomes, Gwendolyn M. Combs, Rachel Clapp-Smith, Sucheta Nadkarni
Department of Management: Faculty Publications
Much attention has been given to the explosion in business process outsourcing (BPO) operations in India. Little concern, however, has been paid to the performance of Indian service workers in these fast-paced and sometimes turbulent environments. Using a sample of 160 service workers from a privately held BPO firm in India, we examine the relationship between Indian service workers’ hope and their performance outcomes. Regression and structural equation model analyses indicated a significant positive relationship between Indian service workers’ levels of hope and their performance. These promising results highlight the importance of measuring and managing employee hope to maximize employee …
Expanding Leader Capability: An Exploratory Study Of The Effect Of Daily Practices For Leader Development, Simon Rakoff
Expanding Leader Capability: An Exploratory Study Of The Effect Of Daily Practices For Leader Development, Simon Rakoff
Antioch University Dissertations & Theses
Leadership is, at its essence, an influence relationship between people. Leaders are often thought of as those who are able to influence people to take actions oriented toward achieving specific goals and objectives. While many books have been written, and myriad scholarly research studies conducted enumerating countless personal characteristics, qualities, and skills of the exemplary leader, little has been done to understand and convey the ways in which an individual might go about cultivating these virtues; which are often said to include charisma, empathy, communication skills, and others. Through a multiple single-subject design, this research examines the individual-level effect of …