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Information Technology, Production Process Outsourcing, And Manufacturing Plant Performance, Indranil Bardhan, Jonathan W. Whitaker, Sunil Mithas
Information Technology, Production Process Outsourcing, And Manufacturing Plant Performance, Indranil Bardhan, Jonathan W. Whitaker, Sunil Mithas
Management Faculty Publications
What is the role of information technology (IT) in enabling the outsourcing of manufacturing plant production processes? Do plant strategies influence production outsourcing? Does production process outsourcing influence plant performance? This research addresses these questions by investigating the role of IT and plant strategies as antecedents of production outsourcing, and evaluating the impact of production outsourcing and IT investments on plant cost and quality. We develop a theoretical framework for the antecedents and performance outcomes of production outsourcing at the plant level. We validate this theoretical framework using cross-sectional survey data from U.S. manufacturing plants. Our analysis suggests that plants …
Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach
Development Of A Risk Assessment Model For Global Information Technology Outsourcing, June Wei, Brian Peach
Journal of International Technology and Information Management
Global Information Technology (IT) outsourcing has been recognized to have important potential benefits. However, researchers and practitioners also recognize potential risks involved in global IT outsourcing, which sometimes lead to undesirable consequences. This paper develops a model to assess risks in global IT outsourcing. Specifically, this paper begins by identifying global IT outsourcing risk factors by considering the national infrastructure, organizational infrastructure, and project environment. Second, a Global IT Outsourcing (GITO) engagement model for risk assessment is developed to logically link all these risk factors together. Third, one quantifiable approach based on a relative-weighted assessment model is presented to demonstrate …
Theoretical And Pragmatic Framework For Outsourcing Of It Services, Haidar M. Fraihat
Theoretical And Pragmatic Framework For Outsourcing Of It Services, Haidar M. Fraihat
Journal of International Technology and Information Management
Since previous research in the information technology (IT) field focused on successes and failures of IT outsourcing (ITO) by organizations, this paper investigates the critical success factors (CSF) for IT outsourcing in the existing global environment. It is intended to provide assistance for the consideration of business professionals and IT managers when they make, examine or evaluate ITO decisions. Fifty four IT outsourcing CSFs were identified through an extensive literature review research. Some of the factors were utilized more frequently than others, while some CSFs have been given more importance than other by IT researchers. A 2-part theoretical framework (conceptual …