Business Commons^™

Leveraging Social Networks And Team Configuration To Enhance Knowledge Access In Distributed Teams, Priscilla Arling, Mani Subramani

Priscilla Arling

Increasingly organizations are utilizing geographically distributed teams to accomplish their goals. To a great extent this new way of working has been made possible by electronic communication technology. Yet even while managers are leveraging electronic communication technology to gain access to new knowledge and to enable new team configurations, they are concerned about the knowledge acquisition of distributed team members who interact primarily via electronic communication. The objective of this study is to deepen our understanding of the relationship of electronic communication technology use and team configuration with knowledge access in distributed teams. We do so by examining the communication …