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Understanding The Role Of Social Capital In Expertise Coordination In Information Systems Development (Isd) Teams, Shih-Chieh Hsu
Understanding The Role Of Social Capital In Expertise Coordination In Information Systems Development (Isd) Teams, Shih-Chieh Hsu
Electronic Theses and Dissertations
Information system development (ISD) project is a knowledge-intensive teamwork process which requires members to coordinate their expertise to generate the final outcome. Breakdown or coordination and insufficient knowledge integration have been reported as critical factors which lead to ISD project failure. Most existing coordination literature focus on the effect of administrative coordination mechanisms toward project performance which hints that more efforts are needed to understand expertise coordination and explore ways to improve it. Addressing the above issues, two studies in this dissertation attempt to understand expertise coordination within the IS development team based on social capital perspective. The first study, …
Essays In Outsourced Is Program Management, Neeraj Parolia
Essays In Outsourced Is Program Management, Neeraj Parolia
Electronic Theses and Dissertations
IS vendor organizations are increasingly using program management practices to manage complex projects (Gierra 2004). The move to program teams is due to the realization that the management of many client projects and their underlying dependencies requires teamwork among project managers from different projects (Cooke-Davies 2002; Ferratt et al. 2006; Sanghera 2007). With two separate studies, first we extend the team competence framework and utilize organizational learning theory to understand the antecedents and outcomes of teamwork behaviors. Empirical results from the first study indicated that teamwork behaviors within the program team were significantly related to an increase in team competencies …