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What Do Physicians Want? Information Technology Acceptance And Usage By Healthcare Professionals, Virginia Ilie
What Do Physicians Want? Information Technology Acceptance And Usage By Healthcare Professionals, Virginia Ilie
Electronic Theses and Dissertations
This study builds on the theory of planned behavior, institutional and innovation diffusion theories to investigate physicians' responses to introduction of electronic medical records (EMR) in large healthcare organizations. Using a case study methodology, we show that physicians' attitudes towards using EMR are influenced by their perceptions of EMR complexity, relative advantage, compatibility with professional beliefs and individual predisposition to change. Specifically, we found that EMR usability characteristics such as system interface, "navigation," "search" and "speed" are major dimensions underlying physicians' perceptions of EMR complexity. To the extent that navigating and searching for clinical results are seen as difficult, physicians' …