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Articles 1 - 5 of 5
Full-Text Articles in Business
Sensemaking In Information Systems: Toward A Sensemaking Inquiring System, James Parrish
Sensemaking In Information Systems: Toward A Sensemaking Inquiring System, James Parrish
Electronic Theses and Dissertations
Complexity and uncertainty have long been problems for organizations of all types. Organizational members do not do a very good job of dealing with the complexity and uncertainty as research shows that when faced with complex situations humans often turn to the same sources of information repeatedly (a practice that will eventually betray them), and/or reduce the amount of scanning that they do (Weick 1995; Boyd and Fulk 1996). Organizations often turn to information systems to help them deal with the complexity, but they often take a techno-centric view of knowledge that does not incorporate the human qualities needed for …
Understanding The Role Of Social Capital In Expertise Coordination In Information Systems Development (Isd) Teams, Shih-Chieh Hsu
Understanding The Role Of Social Capital In Expertise Coordination In Information Systems Development (Isd) Teams, Shih-Chieh Hsu
Electronic Theses and Dissertations
Information system development (ISD) project is a knowledge-intensive teamwork process which requires members to coordinate their expertise to generate the final outcome. Breakdown or coordination and insufficient knowledge integration have been reported as critical factors which lead to ISD project failure. Most existing coordination literature focus on the effect of administrative coordination mechanisms toward project performance which hints that more efforts are needed to understand expertise coordination and explore ways to improve it. Addressing the above issues, two studies in this dissertation attempt to understand expertise coordination within the IS development team based on social capital perspective. The first study, …
Essays In Outsourced Is Program Management, Neeraj Parolia
Essays In Outsourced Is Program Management, Neeraj Parolia
Electronic Theses and Dissertations
IS vendor organizations are increasingly using program management practices to manage complex projects (Gierra 2004). The move to program teams is due to the realization that the management of many client projects and their underlying dependencies requires teamwork among project managers from different projects (Cooke-Davies 2002; Ferratt et al. 2006; Sanghera 2007). With two separate studies, first we extend the team competence framework and utilize organizational learning theory to understand the antecedents and outcomes of teamwork behaviors. Empirical results from the first study indicated that teamwork behaviors within the program team were significantly related to an increase in team competencies …
Managing The Characteristics Of Software Product Development Programs, Yuzhu Li
Managing The Characteristics Of Software Product Development Programs, Yuzhu Li
Electronic Theses and Dissertations
Multiple related software development projects are often managed concurrently and systematically to deliver a complex software system. This approach of managing multiple interdependent projects together to achieve a common goal is called program management (Pellegrinelli, 1997). A software development program can generate the benefits that cannot be achieved by managing projects individually. The software product development program has the special characteristics such as complexity, uncertainty and interdependence (1995). A software product development program can play an active role in managing the uncertainty and interdependence in the software development process. This dissertation is designed to examine the external communication effectiveness of …
User-Is Partnership And Is Development Success, Jook-Ting Jt Shim
User-Is Partnership And Is Development Success, Jook-Ting Jt Shim
Electronic Theses and Dissertations
Since 1970, high project failure rate and low user satisfaction has elicited research on users and their role in the process. It is believed that users' physical participation or psychological involvement in the development process can improve user satisfaction and/or system quality. Previous research treats users as a source of requirements and hypothesizes satisfaction to increase when requirements are fulfilled. However, inconsistent conclusions lead to confusion. Recently, a co-production concept has been proposed to understand consumer participation in product development process. In this reconceptualization, users, instead of requirement generator, should be part of the production. In this study, based on …