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Antecedents Of Information Systems Backsourcing, Natalia Veltri Jan 2005

Antecedents Of Information Systems Backsourcing, Natalia Veltri

Electronic Theses and Dissertations

This dissertation examines backsourcing of corporate IS activities, and why IS outsourcing clients decide to backsource. Information Systems (IS) backsourcing is a business practice in which a company takes back in-house assets, activities, and skills that are part of its IS operations and were previously outsourced to one or more outside information service suppliers. Focusing on economic, strategic and relationship motives, a number of theoretical backsourcing factors is derived from transaction cost theory, agency theory, core competency perspective, IOR theory and marketing channels literature. To identify factors salient in IS backsourcing and to examine the process of backsourcing this dissertation …


What Do Physicians Want? Information Technology Acceptance And Usage By Healthcare Professionals, Virginia Ilie Jan 2005

What Do Physicians Want? Information Technology Acceptance And Usage By Healthcare Professionals, Virginia Ilie

Electronic Theses and Dissertations

This study builds on the theory of planned behavior, institutional and innovation diffusion theories to investigate physicians' responses to introduction of electronic medical records (EMR) in large healthcare organizations. Using a case study methodology, we show that physicians' attitudes towards using EMR are influenced by their perceptions of EMR complexity, relative advantage, compatibility with professional beliefs and individual predisposition to change. Specifically, we found that EMR usability characteristics such as system interface, "navigation," "search" and "speed" are major dimensions underlying physicians' perceptions of EMR complexity. To the extent that navigating and searching for clinical results are seen as difficult, physicians' …


A Dialectical Methodology For Decision Support Systems Design, Wafa Elgarah Jan 2005

A Dialectical Methodology For Decision Support Systems Design, Wafa Elgarah

Electronic Theses and Dissertations

As organizations continue to grow in size, reaching global proportions, they have ever increasing impacts on their environments. Some believe that a much broader array of concerns should be brought into organizational decision-making processes, including greater consideration of social, political, ethical and aesthetic factors (Mitroff and Linstone, 1993; Courtney, 2001). Decision environments such as these are decidedly "wicked" (Rittel and Webber, 1973). Designing decision support systems in such environments where there is a high level of interconnectedness, issues are overlapping and a multiplicity of stakeholders is involved, is a very complex task. In this dissertation a methodology for the development …