Business Commons^™

An Exploratory Study Of Change Management In The Irish Defence Forces For Implementing New Technologies., Paul Dermot Hegarty

Theses

The aim of this research is to determine if the Irish Defence Forces would benefit from the introduction of change management processes when implementing new technological systems. The extant theory has neglected to examine the application of change management processes in military organisations, a shortcoming this thesis addresses. The research draws on semistructured interviews undertaken with military and civil servant professionals from the Irish Defence Forces and the Department of Defence. Analysis of the interviews resulted in a number of new findings. The research highlighted the current deficiency in long-term funding and long-term strategic planning at the political level, and …

Design Thinking: A Case Study Of Implementation Within The It Software Industry., Jean-Baptiste Liberge

Theses

In the global economy, competition and market pressures push the majority of company managers to drive with more efficiency by improving processes, optimizing performance and reducing costs. Companies are increasing shareholder value by improving cash flow' and cutting costs. How many cost savings can finance departments reproduce and for how long? Is this enough to lead their markets to deliver better services to their customers? Is it enough to build customer loyalty? The 11 industry fails to escape these constraints, operating in an intensely competitive market. To compete in this environment, companies need to face frequent new product launches and …

Developing The External Engagement Process In Higher Education Through Effective Change And Technology, Irene Sheridan, Colm Barry-Murphy, Heather Madden

Irish Business Journal

Engagement with external organisations and enterprises is increasingly part of the higher education mission and the contribution of universities to local and regional economic and social development remains an important, but difficult to evidence, metric for Higher Education Institutions (HEI). This paper explores the implementation of a Customer Relationship Management (CRM) system to support external engagement and to build business intelligence in one higher education institution in Ireland. Building on the findings of the Roadmap for Employment-Academic Partnership (REAP) project, through a structured process towards a professional case management approach to interactions this project focuses on the introduction of a …

A Study Into The Use Of Business Process Reengineering In Re-Designing Procurement Processes Within The Southern Health Board, Treasa Dempsey

Theses

Prior to undertaking the implementation of an integrated finance and procurement information system, the Southern Health Board (now know as the Health Service Executive - Southern Area) undertook a Business Process Reengineering project to redesign, standardise, streamline, and document their procurement processes. This study examines how useful Business Process Reengineering can be in a public sector environment, using the project undertaken in the Southern Health Board, as a case study. The literature on BPR, in conjunction with the material from the BPR project, and interviews from relevant project team members, is examined. The case study demonstrates that it may be …

An Empirical Investigation Of The Role Of The Accountant In The Implementation Of An Integrated System: A Case Study In Cork County Council., Julie Griffin

Theses

The last decade has been a lime of continuous rapid change in the business environment. To survive in this environment, organisations have had to become more competitive and customer focussed. The promised benefits of integrated systems made their implementation a popular attempt at achieving success in the private sector. The implementation process for, and the benefits of integrated systems in the private sector are well documented.

Integrated systems are still a relatively new phenomenon in the public sector. The researcher was working, as an accountant, in Cork County Council, when it was tendering for and implementing a new integrated system. …

A Toolkit For Xml-Based And Process-Oriented Application Integration, Volker Münch

Theses

Systems integration is hard work; different architectures with different interfaces and an innumerable amount of Legacy applications with non-standard interfaces exist. However the needs to meet changing business requirements and to implement faster and optimised procedures within an enterprise and in cooperation with other external enterprises mean that there is a continuing demand for such integration strategies and products. Integration was often an activity separate from system development and could not be accomplished without re-involving system designers and developers. Such a process is therefore inefficient and costly. This thesis proposes a process-oriented integration strategy that combines the tasks of integration …