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Assessing Perceptions Of Knowledge Management Maturity/Capabilitites: A Case Study Of Saf/Fm, Aaron M. Blair
Assessing Perceptions Of Knowledge Management Maturity/Capabilitites: A Case Study Of Saf/Fm, Aaron M. Blair
Theses and Dissertations
Knowledge is an essential organizational resource that is required at all echelons to accomplish processes, to make decisions, and to improve efficiency and effectiveness. In order to take advantage of the benefits of knowledge, organizations must harvest and leverage the collective knowledge of the entire workforce through effective knowledge management (KM). The Air Force Center of Excellence for Knowledge Management recognized SAF/FM as having an exemplar KM program within the Air Force. This research used the Knowledge Management Capability Assessment (KMCA) framework to assess the overall KM maturity and capabilities of the seemingly mature SAF/FM KM program. The results indicate …
Technology Acceptance And Use In A Knowledge Management Support System: An Exploratory Case Study Of Air Force Knowledge Now Communities Of Practice, John P. Tate
Theses and Dissertations
Over the past five to seven years, the United States Air Force has begun to employ online Communities of Practice (CoP) as a means to collaborate virtually. During this time, there have been several studies of these online communities to better understand their use, as well as their lack of use. The primary goal of this research is to apply the theories of Davis' (1989) technology acceptance model to identify the factors that affect the acceptance and use of CoPs. These findings are then used to provide suggestions on how to improve the acceptance and use of CoPs for CoP …