Business Commons^™

Fishing For Leadership: A Service Philosophy In Library Technical Services, Connie Foster

DLTS Faculty Publications

No abstract provided.

Information Quality On The World Wide Web: A User Perspective, Jaikrit Kandari

Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research

Information Quality has emerged as an important measure for the success of Information Systems. At the same time the World Wide Web has established itself as the key infrastructure for information administration, exchange, and publication. Users are getting information from the web at the click of a button however they must filter sub-standard information before they can use quality content. Researchers have aimed to address this problem by suggesting various information quality frameworks. Research till date has seen twenty important Information Quality (IQ) frameworks emerge. These models though varied in their approach and application share a number of characteristics regarding …

Closing The Gap Between The Industry And Higher Education Institutions- Case Examples From East African Region, Deogratias Harorimana Mr

Dr Deogratias Harorimana

Much complained about is the quality of graduates Universities put on the labour market. Less talked about however is why knowledge institutions seems to be bad knowledge managers. In this presentation I argue that DIRECT collaborative relationship between Industry,Governments and Higher Education Institutions is a per-requisite.Good relationship is key to building such a successful knowledge transfer strategies between Industries and Educational and Research Institutions. This paper explores what makes a good Knowledge Transfer Partnership Strategy and highlights some key lessons for businesses, Universities and Government bodies. This paper was a Key note presentation to the Annual International Conference on Building …

An Extended Knowledge Management Framework During Software Development Life Cycle, Philadelphia University

Philadelphia University, Jordan

No abstract provided.

Improving Financial Information Literacy In Introduction To Financial Accounting, Anne Kelly, Teresa Williams, Brad Matthies, J. Burdeane Orris

Foley Library Scholarship

The motivation for this study came from a desire to improve teaching of the use of accounting information for decision making. Te information literacy standards and related performance indicators guided the development of a semester-long case study by accounting faculty and academic business librarians. Their collaboration yielded a series of instruction modules and related student exercises leading up to a group activity involving the evaluation of a company as a potential investment for retirement savings. Students enrolled in two sections of an introductory accounting course volunteered to participate in this study. They provided information about their knowledge before and after …

September 2010 - Digital Minute Issue 5, Brad Matthies

Digital Minute

This issue features the College of Business.

Climatequal® And Thinklets: Using Climatequal® With Thinklets To Facilitate Discussion And Set Priorities For Organizational Change At Criss Library, Audrey Defrank, Nora Hillyer

Criss Library Faculty Proceedings & Presentations

Criss Library conducted the ClimateQUAL survey during the 2009 fall semester. The library had been experiencing numerous changes due to a three year library renovation, several personnel resignations and library reorganizations. There was an over-riding perception of mistrust, fear and uncertainty that needed to be addressed. Our first step in addressing the negative perceptions was to run the ClimateQUAL survey to gather statistics for a better understanding of staff perceptions. Our next step was to report on the ClimateQUAL data to the library staff and start discussions on goals and solutions for addressing the organization climate. The third step was …

$$$: The High Cost Of Sharing Ideas, Linda Masselink

Linda Masselink

No abstract provided.

How To Implement A Content Management System, Jonathan M. Smith

Library Faculty Publications & Presentations

Web content management systems (CMS) are increasingly becoming the preferred solution for library websites and intranets. This session will describe the entire process of implementing CMS; from requirements gathering to post-launch evaluation. We will take a look at several popular open source CMS, and discuss the technical requirements for hosting these systems. Project management principles will be applied to the process, and usability testing methods will be discussed as part of the design and evaluation phases.

International Encyclopedia Of Gambling, J. Cory Tucker

Library Faculty Publications

An update to the author's Gambling in America (CH, Apr'02, 39-4347). this excellent encyclopedia provides detailed information on the gambling phenomenon throughout the world. In more than 300 entries, this two-volume set covers a wealth of information on a wide variety of topics related to gambling.

Promotions With Student-Athletes: Are You In Compliance?, Teresa Williams

Teresa Williams

Even if you are not a basketball fan, you have probably heard of the NCAA. And if you are an academic librarian, odds are you work at one of the institutions where athletic teams compete under the guidance of the NCAA operating bylaws. But did you know these bylaws can have a direct impact on your library promotions?

Best Practices For U.S. Academic Library Consortia, Judi Guzzy

Library Papers and Presentations

No abstract provided.

Funding Opportunities For Young Investigators In Radiology, Robert W. Holden, Teresa Williams

Teresa Williams

For many investigators in radiology, one of the most frustrating steps of conducting research is the search for funding sources.

Mindful Leadership, Lyn Hopper

Georgia Library Quarterly

The author proposes mindful leadership for library officers and staff. She says that such leadership may be difficult to practice amid declining budgets but it is essential for effective leadership. She adds that psychologist Ellen Langer noted that job mindfulness boosts productivity, flexibility, leadership, innovation and job satisfaction. She claims that mindfulness originated from Buddhism by Buddhist monk Thich Nhat Hanh to reduce stress and encourage healing.

Job Seeking In An Academic Environment: A Dual Perspective, Claudene Sproles, Robert Detmering

The Southeastern Librarian

Libraries, unfortunately, are not immune to the current economic climate, which translates not only into budget cuts, but also into fewer vacant positions being posted and filled. Library school graduates entering the profession not only are forced to compete for fewer jobs, but face stiff competition from other applicants with previous professional experience. In the current economy, many applicants in various stages of their careers are competing for the few entry-level positions available. Furthermore, applicants seeking tenure-track positions in college and university libraries often confront challenges that are unique to the academic environment.

In this essay, the Chair of the …

Rwanda National Customer Satisfaction Survey: Results And Conclusions, Deogratias Harorimana

Dr Deogratias Harorimana

It can be said that development practice requires more than financial and manpower inputs. Rwanda, in 1994 suffered a Genocide. The Society,collectively and under the leadership of His Excellence Paul Kagame the current elected President of Rwanda came together and designed strategies that would propel Rwanda to a Middle-Income, Private Sector Led Economy by the Year 2020.

In 2009, a client seating in one of the Hotels in a Suburb of Remera, in Kigali City, complained about poor service delivery he was experiencing from the waitress staff.Using his Blackberry message, the client forwarded an email to some of the RDB …

Utilizing New Staff Training Initiatives To Develop And Implement Reference Competencies At The Unlv Libraries, Sidney D. Lowe, Vicki Nozero

Library Faculty Publications

Building on an orientation program established by the University of Nevada, Las Vegas (UNLV) Libraries' Human Resources unit for all new employees, the Research and Information Department developed a training and orientation program for new employees who participate in the reference desk service pool. A task force composed of service pool members created a checklist of expectations that led to a new mission statement and core values for the department as well as a time line for training new employees. The use of a staff wiki to provide access to the expectations, time line, and other resources is explored. Assessment …

Correlates Of Access To Business Research Databases, John C. Gottfried

DLPS Faculty Publications

This study examines potential correlates of business research database access through academic libraries serving top business programs in the United States. Results indicate that greater access to research databases is related to enrollment in graduate business programs, but not to overall enrollment or status as a public or private institution.

Manifest Greatness The Final Original Version By Emmanuel Mario B Santos Aka Marc Guerrero, Emmanuel Mario B. Santos Aka Marc Guerrero

Emmanuel Mario B Santos aka Marc Guerrero

MANIFEST GREATNESS vf24jan2010 WE COME TOGETHER THERE OUGHT TO BE NO POOR WE TAKE CHARGE.

Enterprise Development Policies And Capacity-Building In Science, Technology And Innovation (Sti)-Response To The Issue Note, Deogratias Harorimana

Dr Deogratias Harorimana

Enterprise Development, Investment and Business Climate are all important for economic growth. But what policies, strategies are needed to make economic growth a reality. The author has followed one of the World's fastest reformer and emerging nation in the Heart of Africa-Rwanda. The paper shares lessons and practical aspects related to building an entrepreneurial population, and building a government which is a facilitator of business climate

Split Estate, Thomas A. Ipri

Library Faculty Publications

The concept of a split estate refers to the fact that owners of a property do not necessarily own the minerals and resources that reside under the property.
Debra Anderson’s Split Estate highlights the more damning aspects of this oddity by documenting how oil and gas companies are setting up shop on home
owner’s land. In some instances, oil rigs are constructing within 100 feet of people’s homes.

Improving Financial Information Literacy In Introduction To Financial Accounting, Anne Kelly, Teresa Williams, Brad S. Matthies, J. Burdeane Orris

Scholarship and Professional Work - Business

The motivation for this study came from a desire to improve teaching of the use of accounting information for decision making. The information literacy standards and related performance indicators guided the development of a semester-long case study by accounting faculty and academic business librarians. Their collaboration yielded a series of instruction modules and related student exercises leading up to a group activity involving the evaluation of a company as a potential investment for retirement savings. Students enrolled in two sections of an introductory accounting course volunteered to participate in this study. They provided information about their knowledge before and after …

Promotions With Student-Athletes: Are You In Compliance?, Teresa Williams

Scholarship and Professional Work

Even if you are not a basketball fan, you have probably heard of the NCAA. And if you are an academic librarian, odds are you work at one of the institutions where athletic teams compete under the guidance of the NCAA operating bylaws. But did you know these bylaws can have a direct impact on your library promotions?

U.S. Academic Library Consortia: A Review, Judith E. Guzzy

Sabbatical Projects

Few libraries are strangers to the concept of library consortia – institutional groups that collaborate to purchase software, systems, electronic resources, or other information‐sharing products and services. Most academic libraries are members of at least one consortium, and many belong to multiple consortia. However, consortia vary widely in the services they offer and in how they are structured. This project, carried out in the fall of 2009, focused on a review of academic library consortia that:

(A) Included two‐year colleges, either exclusively or as part of a joint consortial arrangement with four‐year colleges and universities; and

(B) Purchased or licensed …

Survey Report On Training And Spending On Customer Care Services, Deogratias Harorimana Sr

Dr Deogratias Harorimana

In a bid to promote and develop good customer care service in various sectors of Rwandan economy, a survey was conducted to assess progress and trends on customer service capacity building. Although shortcomings are there, there have been efforts and registered trends across the country on service delivery front. Investment in Capacity Building IS happening in certain sectors but this is unevenly distributed. In 2008 companies had started recognizing the significance of good service and cultivate a good working environment and training. From 2009, there was a decline in investment in capacity building in front office and key service delivery …

Value Networks For Developing Mobile Innovations: The Case Of Apple Iphone, Mutaz M. Al-Debei

Dr. Mutaz M. Al-Debei

This paper intuitively utilizes a methodical approach (i.e. VNM Model) to analyze the success of Apple iPhone mobile innovation from a value network perspective. The paper demonstrates, through the case of iPhone, how a powerful and well- designed value network is a critical enabler of innovations in the mobile telecommunications industry. Retrospectively, the paper also discusses key value drivers of successful value networks.

Developing A Unified Framework Of The Business Model Concept, Mutaz M. Al-Debei, David Avison

Dr. Mutaz M. Al-Debei

Recent rapid advances in Information and Communication Technologies (ICTs) have highlighted the rising importance of the Business Model (BM) concept in the field of Information Systems (IS). Despite agreement on its importance to an organization’s success, the concept is still fuzzy and vague, and there is little consensus regarding its compositional facets. Identifying the fundamental concepts, modeling principles, practical functions, and reach of the BM relevant to IS and other business concepts is by no means complete. This paper, following a comprehensive review of the literature, principally employs the content analysis method and utilizes a deductive reasoning approach to provide …

Developing A Decision-Making Framework For Web Service Security Profiles: A Design-Science Paradigm, Mutaz M. Al-Debei, Bachar Alrouh, Gheorghita Ghinea

Dr. Mutaz M. Al-Debei

In this paper, we provide a novel analytical hierarchy process decision-making framework for Web service security profiles. This framework aids in solving the dilemma of which Web service security profile is most fitting in a particular situation. This is because the developed framework allows architects and developers to take informed decisions following a systematic and manageable approach. In developing the framework, we followed the design-science research paradigm within which we incorporated a number of laboratory experiments.

Engaging With Citizens Online: Understanding The Role Of Epetitioning In Local Government Democracy, Mutaz M. Al-Debei, Panagiotis Panagiotopoulos

Dr. Mutaz M. Al-Debei

According to the Local Democracy, Economic Development and Construction Act introduced in 2009, UK local authorities are expected to implement ―a facility for making petitions in electronic form to the authority‖. Motivated by this arrangement, this paper reflects on the findings of a case study investigation conducted with the Royal Borough of Kingston (one of the first local authorities to implement such a service since 2004). Lessons learnt from the case suggest that ePetitions reveal increased potential to enhance local government democracy, but are also shaped by challenging open implementation issues which can highly influence the initiative’s impact. Our conclusions …

The Design And Engineering Of Mobile Data Services:Developing An Ontology Based On Business Model Thinking, Mutaz M. Al-Debei, Guy Fitzgerald

Dr. Mutaz M. Al-Debei

This paper addresses the design and engineering problem related to mobile data services. The aim of the research is to inform and advise mobile service design and engineering by looking at this issue from a rigorous and holistic perspective. To this aim, this paper develops an ontology based on business model thinking. The developed ontology identifies four primary dimensions in designing business models of mobile data services: value proposition, value network, value architecture, and value finance. Within these dimensions, 15 key design concepts are identified along with their interrelationships and rules in the telecommunication service business model domain and unambiguous …