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Full-Text Articles in Business

Empowering Your Staff To Solve Problems: Evidence-Based Training For Strategic Thinking, Rebecca B. French, Jennifer A. Keach Nov 2019

Empowering Your Staff To Solve Problems: Evidence-Based Training For Strategic Thinking, Rebecca B. French, Jennifer A. Keach

Rebecca B. French

Are you teaching procedures or are you teaching problem solving? Discover an approach to help develop your staff’s strategic thinking skills to meet the needs of the 21st-century library workplace. Explore how to apply learning theory and walk away with actionable steps for training independent problem solving.


Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson Apr 2019

Leading From The Center Out: The Joint Library Services Leadership Team At James Madison University, K.T. L. Vaughan, Kristen S. Shuyler, Kelly N. Miller-Martin, Erika Peterson

Kristen S. Shuyler

In a system with multiple service points, how can leadership work together to keep the library as a whole relevant and central to students? James Madison University Libraries created the Joint Library Services Leadership Team, which works outside traditional departmental silos to provide coherent, consistent, and collaborative services regardless of location.

Three major service points of James Madison University Libraries, the two main library circulation/reference departments and the media resources center, have historically been both physically and philosophically separate from each other. Although the departments shared common goals of providing excellent student learning-focused services, they did not systematically work together …


Passport To Student Engagement, Eric A. Kowalik, Elisa Coghlan, Kate Otto, Taylor Ralph Apr 2019

Passport To Student Engagement, Eric A. Kowalik, Elisa Coghlan, Kate Otto, Taylor Ralph

Eric A. Kowalik

At the beginning of the Fall 2018 semester, the Raynor Memorial Libraries started a contest called the “passport program.” Each week students could stamp a virtual "passport," learn a fun fact about the library and offer their answer to a weekly question. The student responses and a leaderboard were updated weekly on a LibGuide. Near the end of the semester, participants were entered into a raffle for a personal study room with snacks during finals week. We will explain how the program was developed and marketed, as well as plans for expansion in coming semesters.


Relieving Library Anxiety: The Application Of Relationship Marketing To Libraries, Cynthia Schmidt, Joshua Waltman Feb 2019

Relieving Library Anxiety: The Application Of Relationship Marketing To Libraries, Cynthia Schmidt, Joshua Waltman

Cynthia M. Schmidt

Library marketing has traditionally been transactionally focused. Our library has chosen to embrace a relationship marketing (RM) approach by focusing on long-term relationships rather than isolated interactions. With the prevalence of library anxiety, there is a need to look outside of library literature for best practices. While libraries and businesses define success differently, the approaches used to achieve success can be based on the same theoretical framework. RM has been documented to positively impact a business’ profits, and libraries can potentially adapt these approaches to achieve organizational goals. Our library has implemented this approach in four areas of focus: customer …


You Are Welcome Here: The Genesis And Evaluation Of A New Employee Orientation Program Within The Library, Rebecca French, Jennifer A. Keach, Elizabeth Price, Susan Thomas, Michael Trocchia Jun 2018

You Are Welcome Here: The Genesis And Evaluation Of A New Employee Orientation Program Within The Library, Rebecca French, Jennifer A. Keach, Elizabeth Price, Susan Thomas, Michael Trocchia

Elizabeth Price

Your library may hire new employees throughout the year, but do you prepare them to succeed in your environment? Learn how James Madison University Libraries developed a new employee orientation program designed to meet the needs of new employees, their supervisors, and the entire organization.


Reaching Out: Expanding Your Library’S Online Presence Using Online Tools, Erin Gow Apr 2018

Reaching Out: Expanding Your Library’S Online Presence Using Online Tools, Erin Gow

Erin Gow

The article offers information on expanding the online presence of a library, with examples from the law library at the University of Louisville. Topics discussed include using social media to reach the target audience, generating content, and developing a brand.


2017 Florida Data Science For Social Good (Fl-Dssg) Annual Report, F. Dan Richard, Karthikeyan Umapathy Jan 2018

2017 Florida Data Science For Social Good (Fl-Dssg) Annual Report, F. Dan Richard, Karthikeyan Umapathy

Karthikeyan Umapathy

The Florida Data Science for Social Good (FL-DSSG) Program is a summer internship program that matches data science expertise with real-world problems. The FL-DSSG program works with community organizations who are trying to affect change in their communities and who have data management, analysis, and data visualization projects that have the potential to shift understanding around a community issue, influence planning, revise practices, or see efforts in supporting community initiatives more focused or renewed. The mission of the FL-DSSG is to promote data-informed approaches and partners and the partners who use these approaches solve wicked social problems while creating educational …


Academic Librarians And Labor Unions: Attitudes And Experiences, Ian Mccullough Dec 2017

Academic Librarians And Labor Unions: Attitudes And Experiences, Ian Mccullough

Ian McCullough

This research project investigates librarians’ attitudes toward unions and collective bargaining through data collected from a nationwide survey of 359 academic librarians in the United States. We found that academic librarians have a generally positive view of unions and collective bargaining agreements, a notable result in a national political atmosphere that is demonstrably anti-union. Union membership is strongly bound to faculty status. Our research results imply that unionization and collective bargaining provide stronger job protections and higher wages than faculty status alone, and suggest that discussions of faculty status in academic libraries may not have provided best possible way to …


The Creation, Care & Feeding Of A Marketing Plan, Karen M. Robinson M.A., M.L.S. Oct 2017

The Creation, Care & Feeding Of A Marketing Plan, Karen M. Robinson M.A., M.L.S.

Karen M. Robinson

No abstract provided.


Social Justice & Libraries Guide 2017, Aisha Conner-Gaten, Elisa Slater Acosta, Desirae Zingarelli-Sweet, Krista Devito, Rhonda Rosen, Javier Garibay Apr 2017

Social Justice & Libraries Guide 2017, Aisha Conner-Gaten, Elisa Slater Acosta, Desirae Zingarelli-Sweet, Krista Devito, Rhonda Rosen, Javier Garibay

Aisha Conner-Gaten

This quick guide will introduce terms relating to social justice, specifically those related to the 2017 William H. Hannon Library Staff retreat. Additionally, these terms will be defined and examples provided for deeper understanding. Feel free to print this guide and refer to it during future conversations.


Call For Abstracts - Resrb 2017, June 19-21, 2017, Wrocław, Poland, Wojciech M. Budzianowski Jan 2017

Call For Abstracts - Resrb 2017, June 19-21, 2017, Wrocław, Poland, Wojciech M. Budzianowski

Wojciech Budzianowski

No abstract provided.


Workplace Incivility And Bullying In The Library: Perception Or Reality?, Shin Freedman, Dawn L. Vreven Oct 2016

Workplace Incivility And Bullying In The Library: Perception Or Reality?, Shin Freedman, Dawn L. Vreven

Shin Freedman

Recent media reports have increased awareness of workplace incivility and bullying. However, the literature regarding workplace incivility and bullying in academic libraries is under reported and under researched. This study examines the current state of librarians’ perceptions on workplace incivility and bullying and evaluates the effects of bullying from organizational and individual perspectives. Bullying was measured based on the librarian’s responses to the Negative Acts Questionnaire, including both experienced bullying and witnessed bullying. The authors introduce a conceptual framework to understand the motivating structures, precipitating circumstances, and enabling structures that lead to bullying in the library. A statistical analysis using …


Glis 649 W2016 Presentation On Metadata, Eun Park Dec 2015

Glis 649 W2016 Presentation On Metadata, Eun Park

Group 6 649

Class lecture/presentation on Metadata


The Digital Dionysus: Nietzsche & The Network-Centric Condition Dec 2015

The Digital Dionysus: Nietzsche & The Network-Centric Condition

Dan Mellamphy

No abstract provided.


Linkedin As An Information Source For Human Resources, Competitive Intelligence, Nancy E. Fawley Dec 2015

Linkedin As An Information Source For Human Resources, Competitive Intelligence, Nancy E. Fawley

Nancy Fawley

LinkedIn, the online professional network, provides people with the opportunity to interact with other professionals in their fields, locate potential employers through company pages and employees, and participate in forums relevant to their professions.


Effect Of Retiring Custom Web Applications On Business And Information Technology Alignment, Shubhashree Thekahally Nov 2015

Effect Of Retiring Custom Web Applications On Business And Information Technology Alignment, Shubhashree Thekahally

Shubhashree Thekahally 7340504

Web applications provide the information technology (IT) implementation of business and align IT with business. Retirement of IT applications should ensure stability of business and IT alignment. The current study investigated the alignment gaps created between business and IT resulting from retiring IT software applications. The purpose of this study was to identify IT integration points with business and provide a process-based solution that sustained IT alignment with business after retiring IT applications. The theoretical framework strategic alignment model aided in identifying 3 IT domains as the IT integration points with business: enterprise architecture, configuration management database, and service-level agreement. …


Grassroots Strategic Planning: Involving Library Staff From The Beginning, Anne Marie Casey Oct 2015

Grassroots Strategic Planning: Involving Library Staff From The Beginning, Anne Marie Casey

Anne Marie Casey

Strategic planning is often considered a managerial tool. The management of an organization surveys the environment and develops a plan that they introduce to the organization as a whole. Most modern organizations seek employee involvement in the planning process and feedback to some degree with varied results. But for one academic library, employee involvement in the development and execution of the strategic plans has been a vital part of the processes. The Hunt Library at Embry-Riddle Aeronautical University has been developing strategic plans for several years with active input from the librarians and staff. This case study chronicles the different …


Strategic Priorities: A Roadmap Through Change For Library Leaders, Anne M. Casey Oct 2015

Strategic Priorities: A Roadmap Through Change For Library Leaders, Anne M. Casey

Anne Marie Casey

Twenty-first century academic libraries need to adapt on a regular basis because external forces such as increased pressures from the institution and accreditation organizations, emerging technologies, or budget reductions create new conditions. In a twenty-year period ending in 2008, academic library spending shifted substantially from physical to electronic resources and from staff and student salary lines to professionals, signaling profound changes in the way libraries do business. “Then just as academic … libraries were settling into these new behaviors, the worst recession in seventy-five years occurred, forcing many … to concern themselves with survival and making difficult decisions based on …


Uk Communications Provider Consumer Switching Experience Report 2015, Lissa Coffey Oct 2015

Uk Communications Provider Consumer Switching Experience Report 2015, Lissa Coffey

LissaCoffey

☑The research examined these experiences at various key stages in the switching journey, covering initial engagement with the market, assessment of switching options, decision-making on whether to switch or not, and completion among those who decided to switch. The research investigated consumer experiences at these stages in the pay TV, fixed landline, fixed broadband and mobile markets, with a particular focus on ☑ Services(UK) Analyzed: Sky - BT - Vodafone - EE ☑ Research Interests: Telecommunications Engineering, Communication, Media Studies, Wireless Communications, Community Engagement & Participation, windows updater software Electronics & Telecommunication Engineering, Information Communication Technology, Telecommunication, Electronics and communication, …


Analysis Of The Impact Of Studies Published By Internext - Revista Eletrônica De Negócios Internacionais, Carlos Luis González-Valiente Sep 2015

Analysis Of The Impact Of Studies Published By Internext - Revista Eletrônica De Negócios Internacionais, Carlos Luis González-Valiente

Carlos Luis González-Valiente

This paper presents a citation analysis of Internext-Review of International Business to detect the impact caused by papers published for the period 2006-2013. The Publish or Perish (PoP) software is used, which retrieves articles and citations from Google Scholar database. As part of the applied indicators are: the distribution of authors by articles, citations per year, citation vs. self-citation, journal’s citable vs. non citable documents, journal’s cited vs. uncited documents, co-word analysis, and H Index. A total of 131 articles were obtained for 153 citations made until June, 2014. Most articles present multiple authorship. It is also detected an ascending …


Definitely Not Alone!, Audrey Church Jun 2015

Definitely Not Alone!, Audrey Church

Audrey P. Church

The article discusses the importance of technological innovations for solo school librarians in accomplishing their tasks in various schools in the U.S. It notes that the availability of web sites allows librarians to have an easy and constant access to professional information including several conferences and opportunities, continuing education, and grants. Electronic (e) mails and social media will also promote connections and communications among professionals.


We're All In This Together: Mentoring In Academic Libraries (Poster), Matt Ruen, Cara Cadena, Betsy Williams Apr 2015

We're All In This Together: Mentoring In Academic Libraries (Poster), Matt Ruen, Cara Cadena, Betsy Williams

Matt Ruen

Navigating a new job can be difficult for both new and experienced librarians. How will you learn “the way we do things here”? Mentoring can play a key role in helping librarians find their way to becoming effective professionals.
 
Grand Valley State University currently has several formal mentoring programs for new librarians, in addition to informal mentoring. Our poster will discuss GVSU’s mentoring programs and the purposes they serve—acclimating to university culture, developing position-specific skills, and successfully participating in the scholarly process. We will include our experiences and perspectives as recent participants in these programs. This discussion will include …


Sustaining Library Faculty: The Elephant Is Big And Gray And Is In The Library, Valeria Long, Lynn Sheehan Feb 2015

Sustaining Library Faculty: The Elephant Is Big And Gray And Is In The Library, Valeria Long, Lynn Sheehan

valeria long

The librarian retirements and librarian shortages predicted over the last 20 years have not come to pass. A myriad of factors are at play, including healthier and longer life spans and the desire to stay actively involved. But the decimation of many retirement funds during the 2008 recession, fluctuating finances, and personal needs have contributed to many academic librarians remaining in the workplace far beyond when they had hoped to retire. Some are working not because they want to, but because they must. With their years of experience, these librarians are viewed as either irreplaceable resources to their libraries and …


Creating Organizational Community: The Role Of New Employee Onboarding Practices Acrl Poster 2015, Bruce Keisling, Melissa Laning Feb 2015

Creating Organizational Community: The Role Of New Employee Onboarding Practices Acrl Poster 2015, Bruce Keisling, Melissa Laning

Bruce L. Keisling

Our study was designed to explore the onboarding experiences of new academic librarians.    Past research tells us that the initial employment period is a crucial time for learning how to be successful in a new organization, establishing professional standing and identity, and for creating organizational engagement.  Given the distinct nature and importance of this employment period, we believe it is strategically valuable to optimize the onboarding experience of new academic librarians.  It is our belief that investments in onboarding will enhance new employees’ performance, create commitment to organizational goals and build organizational capacity.   


Creative Collaboration: Maximizing Resources For Multi-Collection Exhibits, Jillian M. Slater, Nichole M. Rustad Feb 2015

Creative Collaboration: Maximizing Resources For Multi-Collection Exhibits, Jillian M. Slater, Nichole M. Rustad

Nichole M Rustad

This presentation illustrates the collaborative, multi-format approach used in preparing an exhibit of archival materials on the 1913 Dayton flood at the University of Dayton Libraries. Originally formed due to the absence of a University Archivist, the small planning committee was able to combine areas of expertise including archives, history, graphic design, video/audio production, marketing, and digitization. The collaborative process facilitated a creative approach resulting in a unique, interactive exhibit utilizing audio, video, original materials, reproductions, a permanent digital component, and a discussion panel event. The presenters will also discuss how the planning committee maximized available resources (without a budget) …


Standardizing Web Analytics, Robert L. Nunez Ii Feb 2015

Standardizing Web Analytics, Robert L. Nunez Ii

Robert L Nunez II

Using a combination of Google tools, the Marquette Libraries has been able to standardize their web analytics across multiple web platforms. Making it easier to interpret, analyze, and visualize the information provided within Google Universal Analytics. This presentation will take a quick look at Google Tag manager, how it can be used by non-developers, and how we have used the initial sets of data to make changes to the website.


Distance Learning Librarians: Their Shared Vision, Anne M. Casey Jan 2015

Distance Learning Librarians: Their Shared Vision, Anne M. Casey

Anne Marie Casey

Shared vision is a component of leadership that fosters innovation through buy-in at all levels of the organization. It is often evident in circumstances people see a need for innovation but do not have the power to make changes on their own. Many librarians in academic institutions that were early adopters of distance learning envisioned a need for new services that were tailored to off-campus students. This study examines shared vision among librarians through a content analysis of planning documents from early distance learning library programs. It offers a shared vision model relevant to the study and application of leadership.


Alcts Crs Holdings Information Forum, 3-4 P.M. January 31, 2015, Connie Foster Jan 2015

Alcts Crs Holdings Information Forum, 3-4 P.M. January 31, 2015, Connie Foster

Connie Foster

Cecilia Genereux (data management & access/metadata & intellectual access, University of Minnesota Libraries) introduced the session by confessing to a pun intended for her presentation: Alma: To Have and to Hold. The levity quickly shifted into some very detailed analysis of the way the Ex Libris Alma system handled specific types of serials during a migration from Aleph. The University of Minnesota started with Aleph (Ex Libris) in 2002 and moved to Alma on December 26, 2013. Frances McNamara (director, Integrated Library Systems and Administrative and Desktop Systems at University of Chicago), discussed migrating serials data from Horizon to Kulai …


Geo, Audio, Video, Photo: How Digital Convergence In Mobile Devices Facilitates Participatory Culture In Libraries, Peta J. Hopkins, Joanna Hare, Jessie Donaghey, Wendy Abbott Dec 2014

Geo, Audio, Video, Photo: How Digital Convergence In Mobile Devices Facilitates Participatory Culture In Libraries, Peta J. Hopkins, Joanna Hare, Jessie Donaghey, Wendy Abbott

Peta Hopkins

Libraries are often hailed as the cultural and learning hub of their communities. To deepen community engagement and social inclusion, libraries are adopting new technologies to facilitate a participatory and learning culture. With market saturation of smartphones and tablets and their associated apps, new affordances for content creation, curation and sharing show great potential to enhance participatory culture. The typical smartphone or tablet now incorporates digital technologies such as geo-location, audio, video, photo and web technologies. Bringing these technologies into a single device has enabled the development of apps such as Instagram, HistoryPin and SoundCloud. It has also changed the …


Geo, Audio, Video, Photo: How Digital Convergence In Mobile Devices Facilitates Participatory Culture In Libraries, Peta J. Hopkins, Joanna Hare, Jessie Donaghey, Wendy Abbott Dec 2014

Geo, Audio, Video, Photo: How Digital Convergence In Mobile Devices Facilitates Participatory Culture In Libraries, Peta J. Hopkins, Joanna Hare, Jessie Donaghey, Wendy Abbott

Jessie Donaghey

Libraries are often hailed as the cultural and learning hub of their communities. To deepen community engagement and social inclusion, libraries are adopting new technologies to facilitate a participatory and learning culture. With market saturation of smartphones and tablets and their associated apps, new affordances for content creation, curation and sharing show great potential to enhance participatory culture. The typical smartphone or tablet now incorporates digital technologies such as geo-location, audio, video, photo and web technologies. Bringing these technologies into a single device has enabled the development of apps such as Instagram, HistoryPin and SoundCloud. It has also changed the …