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Articles 1 - 30 of 40
Full-Text Articles in Business
A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith
A Study Of Leadership's Role In Building Relationships Among Virtual Team Members, Danna V. Smith
Doctoral Dissertations and Projects
This research study focused on leadership's role in building relationships among virtual team members. A qualitative case study, the research focused on organizations in the medical device industry within the Charlotte Metropolitan region of North Carolina. The research was formed using 15 open ended questions in an interview of 20 leaders of virtual teams. Each leader was interviewed individually and allowed to elaborate on their answers to help the researcher to thoroughly understand the approach used to help the relationships form among their virtual team members. During the interview, the discussion between the researcher and the leader being interviewed covered …
Biblical Leadership: Combatting Authoritarianism, Katherine M. Inman
Biblical Leadership: Combatting Authoritarianism, Katherine M. Inman
Doctoral Dissertations and Projects
The radio station in Oil City, Pa became a non-existent entity when the owner sold the organization. This caused dissatisfaction among many members of the community, as well as resentment among former employees. Understanding the leadership's impact provides insight into the radio station's potential sustainability or inevitable failure. This phenomenological study allows for a focus on the events surrounding the radio station's sale, which sheds light on the leadership style used by the radio station's most recent owner. Each interviewee offers a unique perspective, including information about the events that led up to the radio station's sale. The study of …
Succession Planning In The Federal Government, Christine Noel Roberts
Succession Planning In The Federal Government, Christine Noel Roberts
Doctoral Dissertations and Projects
Succession planning is a term that refers to the systematic and methodological efforts an organization uses to plan for organizational stability and proficiency. Organizations must provide employees the training, experiences, and knowledge required to assume positions of increased responsibility when those jobs are vacated. Agencies should strive to create a diversified pool of qualified candidates to avoid a talent gap, workforce shortages, or a loss of agency knowledge. Over the past fifteen years, the Federal Government has continued to highlight the need to take a proactive approach to succession planning by first identifying the skill sets needed for critical positions …
Remote Leadership: Assessing Productive Work Environments In A Post-Pandemic Future, Kimberly Diane Snodgrass
Remote Leadership: Assessing Productive Work Environments In A Post-Pandemic Future, Kimberly Diane Snodgrass
Doctoral Dissertations and Projects
Leaders of organizations have faced many challenges with respect to remote work during the COVID-19 global pandemic. The purpose of this research was to examine the most productive work environment for employees post-pandemic, the role leadership plays in the success of remote work, and how employees view remote work. This research was limited to one small community bank that had experience with employees working in a traditional office setting then working remotely to adhere to COVID-19 protocols. This study focused on middle management and below, excluding senior management from the research. The conclusion of this research was that most employees …
Attracting And Sustaining Volunteers: Leadership Impact On The Recruitment And Retention Of Volunteers In Nonprofit Organizations, And Differences Observed When Organizations Are Predicated On Faith, Lascel A. Webley Jr.
Attracting And Sustaining Volunteers: Leadership Impact On The Recruitment And Retention Of Volunteers In Nonprofit Organizations, And Differences Observed When Organizations Are Predicated On Faith, Lascel A. Webley Jr.
Doctoral Dissertations and Projects
The term “volunteer” has been formally acknowledged for more than 200 years (Dreyfus, 2018; Haski-Leventhal et al., 2018). It is synonymous with one who freely offers to participate in a task that benefits others. During the modern era, these tasks have included, but have not been limited to, establishing communal programs, presenting technical assistance, conducting conferences, fundraising, and supporting identified causes or groups (Alfes et al., 2017). In most instances, the tasks are rendered through nonprofit organizations. Therefore, volunteers represent invaluable assets as they are economic resources who contribute to accomplishing stated organizational goals (Tonurist & Surva, 2017). While more …
The Middle Management Leader And The Matrixed Organization, Donald Keith Stephens
The Middle Management Leader And The Matrixed Organization, Donald Keith Stephens
Doctoral Dissertations and Projects
The purpose of this qualitative case study was to explore the pivotal and challenging role that middle management leaders have in leading and managing matrixed teams within a matrixed organizational structure. The specific problem to be addressed was the possible inability of middle management leaders to lead effectively within the information technology (IT) industry where a matrixed organizational structure has been implemented resulting in ineffective teams that do not benefit an organization in achieving its strategic objectives. The outcome of the research and study were to contribute to the body of knowledge and to reduce the gaps in the literature …
The Lived Experience Of Personnel Adversely Impacted By Toxic Leadership: A Phenomenological Study, Jeremy B. Piasecki
The Lived Experience Of Personnel Adversely Impacted By Toxic Leadership: A Phenomenological Study, Jeremy B. Piasecki
Doctoral Dissertations and Projects
The purpose of this qualitative phenomenological study was to understand the lived experience of personnel adversely impacted by toxic leadership. This topic is important to study because the harassment, bullying, and narcissistic behavior exhibited by toxic leaders and negative environments have severe adverse implications for personnel, such as reduced accomplishments, mental health, lack of trust, and overall wellbeing. In order to further understand the phenomenon, the following research questions guided the study: (a) What is the lived experience of personnel adversely impacted by toxic leadership? (b) How were the personnel impacted by the change in the culture and environment? (c) …
Leadership Strategies And Behaviors That Support Career Advancement For Teleworkers, Glory Ann Sanders
Leadership Strategies And Behaviors That Support Career Advancement For Teleworkers, Glory Ann Sanders
Doctoral Dissertations and Projects
Research in telework has primarily focused on the study of teleworkers or on the comparison between teleworkers and non-teleworkers. For this reason, leader behaviors in the telework context has been a relatively neglected area of study. This study emphasizes the lack of career advancement within the telework arena that has contributed to higher turnover intentions and a reluctancy to participate in telework programs. This research specifically explores leader behaviors and strategies that support career advancement for teleworkers within Denver, Colorado. The findings indicate that leaders are more intentional about communication with teleworkers than with non-teleworkers. Physical distance creates many challenges …
Leadership Failures That Lead To Poor Organizational Performance, Brahaspattie Annie Singh
Leadership Failures That Lead To Poor Organizational Performance, Brahaspattie Annie Singh
Doctoral Dissertations and Projects
Our world continues to change rapidly because of globalization and internationalism thus has become more multicultural and diverse that strong and effective leadership was needed in the workforce. The real estate industry has changed as well and continues to change because of multiculturalism. The effects of COVID-19 placed burdensome restrictions and regulations both from the state and city levels that firms must follow in order to function internally and externally to market properties. The effects of COVID-19 will forever change the way business is done as usual, where the general business practice must include a constant of new critical change …
The Organizational Leadership Framework, John Robert Sparks
The Organizational Leadership Framework, John Robert Sparks
Doctoral Dissertations and Projects
The field of leadership has evolved quite drastically over the years. Douglas McGregor showed us the evolution from a Theory X style belief that employees are unmotivated and dislike their work to his Theory Y style belief that employees are motivated and receive a sense of enjoyment from their work. Abraham Maslow expanded on this work with his Theory Z belief that optimal employee performance would prevail with the proper leadership approach. For years now, leadership has focused on various approaches or styles that produce the best performance resulting from the relationship between the leader and their follower. Organizations, research, …
Going Virtual: Addressing The Challenges Faced By Organizational Leaders When Employees Transition To Virtual Environments In Times Of Crisis, Mary Susan Johnson
Going Virtual: Addressing The Challenges Faced By Organizational Leaders When Employees Transition To Virtual Environments In Times Of Crisis, Mary Susan Johnson
Doctoral Dissertations and Projects
In response to the COVID-19 pandemic, colleges and universities across the world moved their operations online. While a great deal of focus was placed on the value of teaching and learning during a crisis period, very little attention was paid to the other side of higher education institutions—the business side. Suddenly these institutions and their operational staff were forced to discover new ways to perform tasks that had always been completed in person. The leaders of these organizations faced the added challenge of ensuring that their workforce remained engaged and motivated while working in the midst of stressful, even chaotic …
Telework In Times Of Crisis, Samantha Jones
Telework In Times Of Crisis, Samantha Jones
Doctoral Dissertations and Projects
The COVID-19 pandemic led to a digital transformation globally as office-based work shifted to telework. Low level positions within the office that were previously not permitted to telework had to during the pandemic. Clerical positions proved to be productive while teleworking. Managers may have had to adjust their management styles to fit their remote staff’s needs. Since clerical staff was so productive while teleworking, they may continue to telework after the pandemic as a new normal. Organizations can take the lessons learned from this digital transformation to apply to uncertainty management planning to prevent future business disruptions.
Enhancing Success Through Leadership, Wendy T. Jewell
Enhancing Success Through Leadership, Wendy T. Jewell
Doctoral Dissertations and Projects
This study sought to obtain a better understanding of how leaders influence the culture of the organization to enhance performance. A post-positive qualitative research case study was conducted at a state agency in the Commonwealth of Virginia. During this study, 13 semi-structured interviews were conducted with agency employees who participated on a project to implement a smart phone fuel application. This fuel application automated specific manual processes related to their fuel management program. While the fuel application project implementation was finishing, the interviews were conducted. During these interviews, participants provided their perspectives on leadership, communication, empowerment, project outcomes, lessons learned, …
Effective Leadership In The Us Fire Service Requires Training Programs Geared Toward Ongoing Leader Development For All Personnel, Shelley Marie Wheeler
Effective Leadership In The Us Fire Service Requires Training Programs Geared Toward Ongoing Leader Development For All Personnel, Shelley Marie Wheeler
Doctoral Dissertations and Projects
The purpose of this qualitative phenomenological study was to explore the experiences of 50 personnel from four Metro Washington D.C. area fire departments, 23 firefighters and 27 officers, at varying experience levels and ranks to determine if there was leadership training throughout a firefighter’s career that enhanced their leader development, improving teamwork needed to achieve operational objectives. Based on the analysis of the data retrieved from the participants, the proposed research problem does exist within all four departments: leadership training may not be provided at varying levels of a firefighter's career within Metro Washington D.C. area fire departments which could …
Leadership Adaptability Within The Higher Education Industry, Rebecca Niemeyer Rens
Leadership Adaptability Within The Higher Education Industry, Rebecca Niemeyer Rens
Doctoral Dissertations and Projects
Dynamism in the higher education industry (HEI) has created unprecedented complexity and uncertainty for leaders at colleges and universities across the globe. The challenges to competitive advantage and sustainability created by dynamic conditions have been exacerbated and accelerated by the COVID-19 pandemic and health crisis. HEI leaders are struggling to adapt antiquated and traditionally held methods and practices to navigate the rapid changes and survive the resulting chaos. The ability of leaders to adapt to dynamism in contemporary industry conditions is influenced by the external and internal environments; in term, these leaders’ capacity for change impacts the adaptability of the …
Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto
Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto
Doctoral Dissertations and Projects
Many nonprofit membership-based associations experience poor levels of engagement which threatens member retention and their long-term survival. While leaders recognize that engaging members is critical to member retention, many association leaders struggle with identifying the best approaches for engaging members. This qualitative multiple case study focuses on member engagement and retention in two high-performing chambers of commerce with above-average member retention rates in Northeast Ohio. The study discovers effective strategies to engage chamber of commerce members, develops a leadership model for member engagement, and identifies best practices that chamber of commerce leaders should use to successfully engage members. Participants in …
A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr.
A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr.
Doctoral Dissertations and Projects
This qualitative case study explored the underrepresentation and disproportionate advancement of African American leaders in higher education. The general problem addressed is the minimal advancement, and the disproportionate representation of African Americans compared to their White counterparts in leadership positions at higher education institutions, resulting in a lack of diversity among individuals in a leadership capacity. The purpose of this qualitative case study was to add to existing bodies of research that address the underrepresentation and low advancement of African Americans in leadership positions in higher education. The research questions explored why African Americans leaders are disproportionately represented in leadership …
Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu
Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu
Doctoral Dissertations and Projects
This qualitative research case study explored the influence of self-leadership in team-building abilities among leaders within a Department of Defense (DOD) component in Quantico, Virginia. The general problem to be addressed was the lack of self-leadership among leaders resulting in ineffective team building. The purpose of this qualitative case study is to discover what tools, approaches, skills, methodologies, or theories are needed to prepare those in authority for self-leadership better to assist team building and to evaluate those tools, methods, or theories. Research questions explored how self-leadership supports team-building abilities among leaders. If any, the barriers to self-leadership could prevent …
A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford
A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford
Doctoral Dissertations and Projects
This study sought to obtain a more in-depth understanding of leader-to-employee engagement. To obtain this deeper understanding, a qualitative case study was conducted utilizing a semi-structured interview process. Interviews were carried out with leaders working for selected nonprofit organizations. Throughout the interview process, information was gathered to contribute to the current body of knowledge regarding leader-to-employee engagement. Leaders in the study felt strong commitment, open communication, employee empowerment, and honesty were techniques needed to develop leader-to-employee engagement. Participants noted they were more successful when engaging with their employees if they integrated these techniques. Leaders also identified the major challenges they …
The Impact Of Leadership Development And Psychological Capital On Burnout And Turnover, Michelle Jacobs
The Impact Of Leadership Development And Psychological Capital On Burnout And Turnover, Michelle Jacobs
Doctoral Dissertations and Projects
Organizations should strive to function at the highest level possible. One way to create high functioning is to ensure the wellbeing of employees. Middle managers in healthcare directly influence organizational success, yet administrators overlook the wellbeing of this employee group. A literature review revealed a significant gap among the leadership development (LD) of those managers, which fostered burnout. Psychological capital (PsyCap) was a critical element of wellbeing, though the subsequent influence on burnout and turnover was unknown. A qualitative, single-case study occurred to determine the wellbeing of middle managers at a specified hospital in the Mid-West United States., specifically related …
Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps
Exploring The Effect Of Leader Emotional Intelligence On Follower Self-Efficacy During Change Management, Jay L. Phipps
Doctoral Dissertations and Projects
The problem under study was lack of scholarly research on the effect leader emotional intelligence (EI) has on follower self-efficacy during change management. This study provided findings on the three overarching themes of EI, organizational change, and self-efficacy. Each theme was examined individually and then how they are interrelated. The researcher provided a detailed overview of how the interviews were conducted then subsequently coded and analyzed. The researcher then provided an interpretation of the findings through visualization of the data. As a support to the research, a detailed explanation of the research questions was provided along with participant vignettes to …
The Leader's Role In Motivating Public Sector Workers, James B. Meeks Jr
The Leader's Role In Motivating Public Sector Workers, James B. Meeks Jr
Doctoral Dissertations and Projects
In municipalities throughout the United States, there exists a belief that many public sector workers are unmotivated, disengaged from their work and disinterested in serving the public (Lavigna, 2014). This qualitative case study sought to understand the central phenomenon of the perceptions of public sector leaders in South Carolina for motivating their workers. Herzberg’s theory regarding the efficacy of leaders to understand the intrinsic motivational factors influencing worker performance, along with the four aspects of transformational leadership served as the theoretical framework for this study. Franklin (2016) explored the impact of leadership styles using Herzberg’s two-factor theory and a variety …
Evaluating Ethical Technology Leadership: Organizational Culture, Leader Behavior, And A Cyberspace Ethic Of Business, Mark Lee Pickel
Evaluating Ethical Technology Leadership: Organizational Culture, Leader Behavior, And A Cyberspace Ethic Of Business, Mark Lee Pickel
Doctoral Dissertations and Projects
Evaluating ethical technology leadership at a financial services firm in North Carolina requires discovering interactions amongst organizational culture, leadership approaches, and ethical decision-making practices. This study provides insight into how the participating firm’s organizational culture creates a leadership climate accommodative of an applied cyberspace business ethic. A cyberspace business ethic provides guidance to technology leaders addressing ethical challenges arising from emergent digital technologies. The identification of four key influencers that support ethical decision-making and provide protection against reputational risk exposures create an understanding of the collective nature of core values, relational, reputational, and technological influences on ethical behaviors. Self-determination theory …
Leadership Behaviors And Their Impact On Employee Retention, Shaun Patrick Nichols
Leadership Behaviors And Their Impact On Employee Retention, Shaun Patrick Nichols
Doctoral Dissertations and Projects
This study analyzed the impact leadership behaviors had on employee retention in the Houston, Texas manufacturing sector. Many authors’ work was reviewed with literature pertaining to leadership behaviors and employee retention. Multiple interviews were conducted with current leadership at Houston, Texas manufacturing organizations to gain a better understanding of the experience of these employees. The results of the leadership study have a profoundly positive impact on employee retention. Three emergent themes were developed based on data analysis, which included empathy, listening, and employee development.
Healthcare Facilities Management Leadership Style Compared To Traditional Healthcare Business And Clinical Leaders, Joshua Paul Ashlock
Healthcare Facilities Management Leadership Style Compared To Traditional Healthcare Business And Clinical Leaders, Joshua Paul Ashlock
Doctoral Dissertations and Projects
The healthcare environment presents constant challenges related to the provision of safe and quality care to patients. Interactions between traditional business and clinical healthcare leaders and healthcare facilities management leaders are increasing to meet the environment of care needs for healthcare organizations. This study examined the leadership style differences between two healthcare leadership groups, represented by the American College of Healthcare Executive members as well as members of the American Society of Healthcare Engineers and provides insight into the leadership trait differences between these groups. Transformational leadership traits and self-perception of outcomes for leadership showed higher within the ACHE group, …
Effective Leadership Practices Of Blue-Collar Workers In Manufacturing Organizations, Graham Wesley Howard
Effective Leadership Practices Of Blue-Collar Workers In Manufacturing Organizations, Graham Wesley Howard
Doctoral Dissertations and Projects
This study investigated and analyzed leadership’s impact on the frontline, blue-collar workers in manufacturing industries in the Southeastern United States that were non-union companies. This study is a qualitative, multiple case study that investigated leadership practices at three different manufacturing facilities. The specific effects of leadership that this study focused on was how leaders affected employee outcomes such as turnover, satisfaction, and motivation. The results of this study identified a need for leadership training in blue-collar, manufacturing industries as well as the need to develop stronger leader-follower relations in order to improve employee turnover, satisfaction, and motivation within manufacturing industries.
Mentoring Relationships Among Women Leaders, Gayle Fauber Elliott
Mentoring Relationships Among Women Leaders, Gayle Fauber Elliott
Doctoral Dissertations and Projects
This qualitative research collective case study explored the mentoring relationships among veteran women leaders and novice women leaders in the nuclear vendor industry in Central Virginia. The general problem addressed in this study was the potential lack of mentoring relationships among women leaders despite the many advantages of mentoring. The purpose of this qualitative collective case study was to add to the body of knowledge of the lack of mentoring relationships among women leaders in a technical industry by exploring the mentoring experiences, or lack thereof, and the perception of women on mentoring who are or have been in leadership …
A Qualitative Study On The Detrimental Impacts Of Attrition In Mid-Level Managers In The Marine Corps, Richard Lee Diddams Jr
A Qualitative Study On The Detrimental Impacts Of Attrition In Mid-Level Managers In The Marine Corps, Richard Lee Diddams Jr
Doctoral Dissertations and Projects
The purpose of the qualitative, case study research was to explore leadership and retention factors associated with Marine Corps officers the Marine Corps desired to retain until retirement eligible. The objective was to explore the views of Command and Staff students who were at the mid-point of their career and faced with retention decisions. The study incorporated a comprehensive document review focused on leadership and retention, Marine Corps precepts involving promotion and retention policies, Marine Corps leadership and retention archival documents, and participant interviews using semi-structured questions to obtain insight into the research questions. The study involved the dynamic relationship …
Authentic Leadership's Ethical Influence On Retail Telecom Performance Management Systems, Arin S. Crandall
Authentic Leadership's Ethical Influence On Retail Telecom Performance Management Systems, Arin S. Crandall
Doctoral Dissertations and Projects
This qualitative study of retail telecommunication salespeople and their employers supported the existing literature about authentic leadership’s positive influence on organizational citizenship behavior, affective commitment, ethical climate, and employee motivation in balancing performance management systems. Through salesperson self-regulation, this study also supported goal setting and other task-based motivation theories. The study added to the paucity of research on the relationship of pressure to unethical behavior and found the time dimension of goals was less important than threatening pressure. Both ethical codes and personal values were found to motivate ethical behavior more than either one by itself. Also, the study found …
Relationship Of Transformational Leadership And Organizational Change During Enterprise Agile And Devops Initiatives In Financial Service Firms, Christopher J. Kuiper
Relationship Of Transformational Leadership And Organizational Change During Enterprise Agile And Devops Initiatives In Financial Service Firms, Christopher J. Kuiper
Doctoral Dissertations and Projects
The rate of organizations adopting Agile and DevOps methodologies has grown in recent years, with researchers observing the impact of leadership styles and methodology adoption, presenting challenges with sustaining and scaling change initiatives. Where organizations within the marketplace today reveal the significance of leadership in influencing change, while findings signal deficiencies with having leaders who are ready. The purpose of this quantitative correlational research examines the increased probability of failure organizations face when engaging in enterprise Agile and DevOps transformational change initiatives. Through investigating the relationship between transformational leadership behaviors, readiness for change, and organizational citizenship behavior exhibited by management …