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Relationships Between Organizational Commitment, Core Job Characteristics, And Organizational Citizenship Behaviors In United States Air Force Organizations, Dawn L. Banks Jun 2006

Relationships Between Organizational Commitment, Core Job Characteristics, And Organizational Citizenship Behaviors In United States Air Force Organizations, Dawn L. Banks

Theses and Dissertations

Organizational commitment is an area of concern for Air Force leaders, so much so that commitment is a subject of interest on the annual Air Force Climate Assessment Survey. The Air Force has consistently failed to meet retention goals and designates millions of dollars toward reenlistment bonuses to improve retention every year. A more economical approach to increasing commitment may be to improve the characteristics of the jobs Air Force members perform. In addition to the relationship between commitment and job characteristics, there also is a relationship between commitment and organizational citizenship behaviors (OCBs). The purpose of this research is …


Strategies Leaders Should Use To Respond To Hostile Questions Regarding Organizational Changes: An Empirical Investigation, Michael S. Gore Mar 2003

Strategies Leaders Should Use To Respond To Hostile Questions Regarding Organizational Changes: An Empirical Investigation, Michael S. Gore

Theses and Dissertations

The purpose of this research was to develop a tool, using Speech Act Theory, which will help leaders better handle hostile questions they face during organizational change. Specifically, speech act theory, which outlines five question-response strategies, was used to test the effectiveness of question responses to hostile questions encountered during organizational change.