Business Commons^™

A Framework Towards Technology Creation In Africa: Focusing On Ghana, Martin Yao Donani, Hannatu Abue Kugblenu, Azindow Bawa Fuseini

International Journal of African Development

Underdevelopment in Africa has been historical and a global concern coupled with the quest for good governance. Several efforts have been made in academia, national governments, the international community, and other institutional arrangements to reverse the trend. These efforts however are yet to produce a lasting result as Africa is still characterized by low productivity output, poverty and a widening technology gap when compared to other developing regions of the world. Conventional approaches used to address the African problem have consistently been devoid of indigenous technology development. Technology is here seen as paramount to every form of production on which …

Globalization Tumult And Civilizational Greatness, Pradip N. Khandwalla

Markets, Globalization & Development Review

In the kind of tumultuous, strife-torn, and stressful world we are living in, we need to ask the questions: “Is our civilization moving in the right direction? What makes a civilization great?” Greed for power and greed for money, unless offset by a shared conception of civilizational excellence, often degenerate into widespread corruption, fraud, and violence. In developing countries like India, the challenge is to design a civilization that uses the creativity and enterprise of the market economy, the freedom of choice of democracy, and the altruism of the developmental state – to reverse degeneration and foster social, economic, and …

The Impact Of Culture On Hispanic Entrepreneurs As Mediated By Motivation, Challenge, And Success, Valerie V. Ballesteros

Theses & Dissertations

In the modern economic environment, demographic shifts in U.S. population resulting from changing immigration, changing economic policies and environments, and growing socioeconomic disparity, scholarly research examining the business behavior of specific groups and the impact of behavior on the broader marketplace is valuable and necessary. Hispanic entrepreneurs, when compared to both minority and non-minority business-owners, started and flourished in successful business ownership at a greater growth rate than any other group (Davila, Mora, & Zeitlin, 2014). Since the beginning of the 21st century, Hispanic entrepreneurs have become a measurable economic force. The cultural experience of the Hispanic entrepreneur is important …

Innovations In Asia: Selected Case Studies, Institute Of Innovation And Entrepreneurship, Singapore Management University

Research Collection Institute of Innovation and Entrepreneurship

This book is a compilation of seven case studies written by faculty and staff of Singapore Management University (SMU) and has been edited in conjunction with the inaugural Asia Pacific Innovation Forum organised by the International Society for Professional Innovation Management (ISPIM) and hosted by SMU in December 2014. These cases have been carefully selected to illustrate the various challenges inherent in creating entrepreneurial and business innovations.

The first five cases are related to start-ups by experienced professionals and students. Jayashree is an excellent case that shows how an individual with very little education was able to design and implement …

Multinationals In Emerging Markets: A Test Case Of The Banking Industry In India, Havovi Joshi

Dissertations and Theses Collection

Multinational firms play a significant role in the world economy, accounting for over 30% of the world stock market value. In the past decade or two, these firms have demonstrated a renewed wave of interest in the Emerging Asian markets. This is not surprising, given the attractive demographics, growing middle class and leapfrogging technology of these markets. But the optimism of these western firms heading eastward often gets quickly subdued by the realisation that these emerging Asian markets are far more complex—or at the very least, different—than western ones. They are more volatile, there is frequently a lack of institutional …

The “Singapore Model” In Gaming: Applications In South Korea, Young Gi Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

The gaming governance system in Singapore is a very well-known and internationally renowned model. Singapore began to launch their gaming regulation system in 2005 by establishing a national framework on gambling prior to opening two integrated resorts in the country in 2010 (Winslow, Cheok, & Subramaniam, 2015). In contrast, the South Korean “model” is much less renowned. Though there have been discussions about introducing full-scale integrated resorts, the government currently allows South Korean citizens to gamble in only one property - Kangwon Land (Research, 2016). However, Kangwon Land’s situation is controversial in South Korea, with concerns about problem gambling issues …

Cultural Preferences In International Trade: Evidence From The Globalization Of Korean Pop Culture, Pao-Li Chang, Iona Hyojung Lee

Research Collection School Of Economics

The Korean pop culture (TVdramas and K-pop music) has grown immensely popular across the globe over thepast two decades. This paper analyzes its impacts on international trade. We compilea cross-country panel dataset of South Korea's TV show exports to over 150countries for the period of 1998{2014. These variations in exposure to Koreanpop cultures are used to identify changes in consumer preferences for Koreanmerchandise across time, countries, and products (at the HS 4-digit level).First, we find that more Korean TV show exports significantly increase Koreanexports of goods for women, while the effects are much smaller on men'smerchandise. This strongly supports the …

Tthe Requirement Of Domestic Participation In New Mining Ventures In Zambia, Muna Ndulo

Muna B Ndulo

No abstract provided.

There And Almost Back Again, Holley Adcock

Occasional Paper Series

Adcock reflects on and asses her thirty years of experience living and teaching overseas in places all over the globe. This essay focuses on the changes to both individual and national identity that take place when immersing oneself in other cultures.

What We Bring With Us And What We Leave Behind: Six Months In Post-Apartheid South Africa, Virginia Casper, Donna Futterman, Evan Casper-Futterman

Occasional Paper Series

The authors, a family, reflect on their experiences living, volunteering, and going to school in South Africa for six months. They sought to live in a society in which white people were not the majority and to experience the transformation of the new South Africa, not as tourists, but as participants.

From Rags To Riches: Following The East Asian Blueprint By Governments And Firms, Shantanu Bhattacharya

Asian Management Insights

What governments and firms should know before following the East Asian blueprint.

Heineken's Acquisition Of Asia Pacific Breweries: Accounting For Business Combinations And Ownership Interests, Pearl Hock Neo Tan, Chu Yeong Lim

Research Collection School Of Accountancy

On July 20, 2012, Heineken, a Dutch brewery offered S$5.125 billion (Singapore dollars; approximately US$4.1 billion) to buy Asia Pacific Breweries Ltd (APB; formerly, Malayan Breweries Limited) from its Singapore-based joint venture partner, Fraser and Neave, Limited. (F&N). At that point, Heineken and F&N had joint control over APB through the joint venture vehicle Asia Pacific Investments Pte Ltd (APIPL). Brewery business under the joint arrangement had moved on quite predictably from the time APB was formed in 1931. However, the calm changed to high drama when Thai Beverage, owned by one of Thailand's tycoons, made a bid for F&N …

Creating A Great Workplace For All Singapore: First Steps For Business Leaders, Richard R. Smith, Benjamin Ho

Research Collection Lee Kong Chian School Of Business

In a highly competitive business world, the pressure for bottom-line results can be intense – sometimes at the expense of a positive workplace environment. Yet, it seems there are organizations that not only do well, but also have people who trust their leaders, possess deep pride in their work and organizations, and take genuine pleasure in working with their colleagues.

Customer Satisfaction Index Of Singapore 2017: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.

How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda

Research Collection Institute of Service Excellence (2007-2024)

Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.

Serendipitous Stylings, Yi Lian Ng

Research Collection Institute of Service Excellence (2007-2024)

Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence (2007-2024)

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence (2007-2024)

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence (2007-2024)

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.

Creating Meaning In Work, Eunyce Yap, Joanna Lam

Research Collection Institute of Service Excellence (2007-2024)

Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.

Sustaining Singapore’S Stories, Edmund Wee

Research Collection Institute of Service Excellence (2007-2024)

Edmund Wee of Epigram Books considers the importance of local literature and his commitment to nurturing local storytellers.

The Future Of Local Food, Eng Su Lee

Research Collection Institute of Service Excellence (2007-2024)

Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.

Elemental Connections, Silas Lee

Research Collection Institute of Service Excellence (2007-2024)

Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.

The Flow Of Funds In Asean, Philip C. Zerrillo

Research Collection Lee Kong Chian School Of Business

In his novel, Memoirs of a Geisha, Arthur Golden wrote, “Water can carve its way even through stone. And when trapped, water makes a new path.” Something similar seems to be happening with the flow of funds in ASEAN.

Geopolitics Of Rare Earth Elements, Bert Chapman

Libraries Faculty and Staff Presentations

Rare earth elements (REE) contain unique chemical physical properties such as lanthamum, are found in small concentrations, need extensive precise properties to separate, and are critical components of modern technologies such as laser guidance systems, personal electronics such as IPhones, satellites, and military weapons systems as varied as Virginia-class fast attack submarines, DDG-51 Aegis destroyers, the F-35 Joint Strike Fighter, and precision guided munitions. The U.S. has some rare earth resources, but is heavily dependent on access to them from countries as varied as Afghanistan, Bolivia, and China. Losing access to these resources would have significant adverse economic, military, and …

Air Pollution And Life Expectancy, Zoë Kelly

Sacred Heart University Scholar

This article explores the effect of air pollution on life expectancy. While prior studies heavily supported the link between long-term exposure to air pollution and harmful effects on health, most are based on single-country data. The objective of this article is to fill the gap in the literature by conducting a cross-country analysis. It evaluates the effect of average air pollution on life expectancy across 111 countries between 2010 and 2015. The additional country-specific control variables that are used include GDP (Gross Domestic Product) per capita, percentage of people with access to water, population density, health care expenditure (in terms …

Why Expanding Hong Kong Disneyland Is Important, Singapore Management University

Perspectives@SMU

The expansion plan of Hong Kong Disneyland has been a highly controversial topic in Hong Kong. Local lawmakers have criticised the government of taking a weak stance in the “unequal deal” with the US firm.

Formalizing Through Finances: A Case Study With Unics, Leah Kellenberger

Independent Study Project (ISP) Collection

This paper seeks to analyze the microfinance industry in Yaoundé, Cameroon through the lens of the microfinance institution UNICS. The main question guiding this study deals with whether or not the UNICS is encouraging a shift to the formal sector through their work with business people. Other questions relating to repayment rates and subsequently economic development also remain pertinent to the information found. In total, it is found that UNICS seeks to encourage formal sector growth through their work with businesspeople in the informal. Repayment rates however do not determine success of any aspect of a customer’s business or encouragement …

When The Health System Fails You: Maternal Care Under Kenya’S 2017 Nurses' Strike, Tessa Coughtrey-Davenport

Independent Study Project (ISP) Collection

This study focuses on the 2017 nurses’ strike and how the crippling of the public health system impacted maternal care in Kisumu, Kenya. Kenya has one of the highest maternal mortality ratios in the world, and there have been many efforts to reduce this, such as delivery with a Skilled Birth Attendant and attending antenatal care visits, all of which are centered around a functioning health system. The research team used a combination of interviews with key populations and analysis of service delivery data at local health centers to evaluate the effects of the strike on maternal care. The study …

Exploring Rwanda's Continuing Education Capacity For Information Communications Technology (Ict) Skills, Li Keen Lim

Independent Study Project (ISP) Collection

As Rwanda strives to become the ICT hub of the region, it will need to develop its greatest asset: its people, in ICT skills. This exploratory study used 30 semi-structured interviews, observation and secondary data from different sources, schools, students and NGOs, to answer a simple question: how does an everyday, working adult Rwandan learn new computers skills for a new computer age? This study found that a wide variety of suppliers fulfil different niches that give prospective students a range of prices, content, schedules, certification, practices, etc., and that demand is increasing for a host of different reasons. It …