Business Commons^™

Can Artificial Intelligence, Specifically Large Language Models (Llms), Enhance Human Emotional Intelligence Responses In A Small Team Work Environment?, Jason Evans

AI Assignment Library

Compare real-world human responses to potential conflict situations to an artificial intelligence response. Several articles have suggested that LLMs may actually be more successful at modeling proper human emotional responses than factual based responses. The objective of this assignment is for students to discover if and how a LLM can serve as a model for proper responses to minimize conflict and increase team effectiveness. This specific assignment was designed for aviation students, but can be adapted for any small team working environment.

The Effects Of Conflict Type And Conflict Expression Intensity On Conflict Management, Gergana Todorova, Kenneth T. Goh, Laurie Weingart

Research Collection Lee Kong Chian School Of Business

Purpose: This paper aims to add to the current knowledge about conflict management by examining the relationships between conflict type, conflict expression intensity and the use of the conflict management approach. Design/methodology/approach: The authors test theory-based hypotheses using a field study of new product development teams in an interdisciplinary Masters program (Study 1) and an experimental vignette study (Study 2). Findings: Results show that people are more likely to respond to task conflict and conflicts expressed with less intensity using collectivistic conflict management approaches (i.e. problem-solving, compromising and yielding), and to relationship conflicts and conflicts expressed with higher intensity through …

Coaching Nurse Leaders In Conflict Management And Team Building To Improve Retention, Jeanette Black

Doctor of Nursing Practice (DNP) Projects

Abstract

Problem: Retention of assistant nurse managers (ANMs) was identified as a concern from interviews with executive leadership and ANMs employed at a large hospital within a Northern California integrated health system. The nurse leader orientation training was reviewed, with gaps identified in conflict management and team building.

Context: The attrition rate of U.S. nurse managers in 2010 was 8.3%, higher than executive nurse leaders, with replacement costs equal to 75% - 125% of a nurse manager’s salary (Loveridge, 2017). Employee turnover and dissatisfaction due to conflict can have detrimental effects on retention, productivity, morale, and quality of patient care. …

Workplace Violence: Impact And Prevention, Matthew L. Hunt, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

Workplace violence has been increasing in the United States for the past several decades. It affects everyone, not just those who have direct experience with it in employment situations. The authors describe the extent of the problem and provide recommendations regarding how managers and helping professionals can help prevent violent and abusive behavior from occurring in the workplace. They also describe proven strategies for effectively dealing with these kinds of incidents when they do materialize.

Building Relationships And Resilience In The Workplace: Construction Of A Workplace Bullying Training Program, Sara Branch, Jane Murray

Jane Murray

In recent years a growing number of interventions have been designed to reduce the impact of workplace bullying within organisations. However, due to a lack of research into this area relatively little is known about the efficacy of such programs. This paper presents an overview of a longitudinal research project being constructed to determine the impact of training on workplace bullying to assist employees to manage workplace bullying when it occurs. We propose an intervention which includes restorative justice practices, emotional intelligence and interpersonal skills training may be able to assist in reducing the impact of antisocial behaviours. The project …