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Knowledge Exchange And Combination: The Role Of Human Resource Practices In The Performance Of High-Technology Firms, Christopher J. Collins, Ken G. Smith
Knowledge Exchange And Combination: The Role Of Human Resource Practices In The Performance Of High-Technology Firms, Christopher J. Collins, Ken G. Smith
Christopher J Collins
[Excerpt] In this study, we developed and tested a theory of how human resource practices affect the organizational social climate conditions that facilitate knowledge exchange and combination and resultant firm performance. A field study of 136 technology companies showed that commitment-based human resource practices were positively related to the organizational social climates of trust, cooperation, and shared codes and language. In turn, these measures of a firm's social climate were related to the firm's capability to exchange and combine knowledge, a relationship that predicted firm revenue from new products and services and firm sales growth.