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Employee Performance Assessment In Quality Assurance, Rahul Jain

Master's Projects

Employee performance often determines the progress of a company. Poor appraisals and improper assessment directly effects employee satisfaction and impair company results. Many managers rely primarily on behavioral impressions without appropriately including factual information of the actual work done. There is clear benefit from procedures that elicit and use both factual and subjective criteria for assessment. Analytical Hierarchy Process (AHP) is a methodology that can be applied to complex decisions with multiple criteria [29]. AHP has the capability to combine both subjective and objective evaluation factors, thereby minimizing bias in decision making [29]. The methodology also allows subjective measures from …