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Measuring Job Satisfaction: A Note On The Within And Between Problem, Steven E. Markham, Dow Scott
Measuring Job Satisfaction: A Note On The Within And Between Problem, Steven E. Markham, Dow Scott
School of Business: Faculty Publications and Other Works
An analysis of within-group and between-group sources of covariation was applied to a seven item job satisfaction measure adapted from the Minnesota Satisfaction Questionnaire. Data were collected from 159 chemical workers. Results indicated that some satisfaction items were strongly influenced by the structure of the supervisor groups. This issue of between-versus within-group variation offers a possible explanation for low correlations in past research using job satisfaction measures.