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Full-Text Articles in Business
Dive Tourism: Evaluating Service Quality, Martin O'Neill, Martin Maccarthy, Paul Abdullah
Dive Tourism: Evaluating Service Quality, Martin O'Neill, Martin Maccarthy, Paul Abdullah
Hospitality Review
Through the application of importance- performance analysis (/PA), the author investigated the conceptualization and measurement of service quality for tour operators in the scuba diving industry Findings from a study of consumer perceptions of service quality as they relate to a dive tour operator in Western Australia revealed the core service quality dimensions hat need to be improved for the operator and demonstrated the values and relative simplicity of the importance-performance analyses for dive tour operators generally
Community Tourism Groups: Development For Sustainability, Ann Conway
Community Tourism Groups: Development For Sustainability, Ann Conway
Books / Book chapters
Environmental policy in Ireland draws on the principles and priorities set out in the National Sustainable Development Strategy, which was endorsed by Government and published in 1997. It recognises that future development in tourism can be sustainable only if the natural assets upon which they depend are protected. Sustainable tourism aims to meet the needs and aspirations of the host area and its people, holiday makers and operators alike in a way which respects them all and those who will follow on. There are many different government departments and national, regional and local agencies involved directly and indirectly in the …