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Full-Text Articles in Business
Seabourn Cruise Line: A Case Study In Achieving Quality, Andrew N. Vladimir
Seabourn Cruise Line: A Case Study In Achieving Quality, Andrew N. Vladimir
Hospitality Review
Just about everyone who ranks cruise lines puts Seabourn first on the list. The readers of Conde Nast Traveler ranked it the world's top cruise line for three consecutive years and fifth in their survey of the top 100 overall travel experiences. Of special interest to hospitality professionals is Seabourn's 98.5 percent score for service- higher than any other vacation experience in the world.
Contracted School Food Service: Advantages, Disadvantages, And Political Concerns, Stephen M. Lebruto, Behshid Farsad
Contracted School Food Service: Advantages, Disadvantages, And Political Concerns, Stephen M. Lebruto, Behshid Farsad
Hospitality Review
Schools have evolved to be providers of education as well as suppliers of ancillary services to the population that they serve. This article examines one of these ancillary services, food service, in order to provide some awareness of the political aspects of the decision-making process in choosing whether or not to contract this service, as well as the pros and cons of the situation.