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Full-Text Articles in Business
Education, Not Restriction, Is Key To Reducing Harm From Offshore Gambling, Sally Gainsbury, Alex Blaszczynski, Brett Abarbanel
Education, Not Restriction, Is Key To Reducing Harm From Offshore Gambling, Sally Gainsbury, Alex Blaszczynski, Brett Abarbanel
College of Hospitality Faculty Research
Australian internet gambling policies have been refined and prohibitions on illegal gambling sites clarified in recent years. These offshore sites not only pose potential harm to consumers in the form of fraudulent and deceptive dealings, but also have long-term consequences through reducing the tax dollars generated by the licensed market. Our research takes a closer look at why gamblers use offshore sites, and the implications of this for policymaking.
Breaking The Cycle: The Effects Of Role Model Performance And Ideal Leadership Self-Concepts On Abusive Supervision Spillover, Min-Hsuan Tu, Joyce E. Bono, Cass Shum, Liva Lamontagne
Breaking The Cycle: The Effects Of Role Model Performance And Ideal Leadership Self-Concepts On Abusive Supervision Spillover, Min-Hsuan Tu, Joyce E. Bono, Cass Shum, Liva Lamontagne
College of Hospitality Faculty Research
Building on identity theories and social learning theory, we test the notion that new leaders will model the abusive behaviors of their superiors only under certain conditions. Specifically, we hypothesize that new leaders will model abusive supervisory behaviors when (a) abusive superiors are perceived to be competent, based on the performance of their teams and (b) new leaders' ideal leadership self-concepts are high on tyranny or low on sensitivity. Results of an experiment in which we manipulated abusive supervisory behaviors using a professional actor, and created a role change where 93 individuals moved from team member to team leader role, …
A Model Of Hospitality Leadership Competency For Frontline And Director-Level Managers: Which Competencies Matter More?, Cass Shum, Anthony Gatling, Stowe Shoemaker
A Model Of Hospitality Leadership Competency For Frontline And Director-Level Managers: Which Competencies Matter More?, Cass Shum, Anthony Gatling, Stowe Shoemaker
College of Hospitality Faculty Research
Competency models are useful tools for hospitality organizations and academic programs to identify skills and behaviors needed in the workforce. Using two studies, the present study provides an updated leadership competency model for frontline and director-level managers in the hospitality industry. In a pilot study, we updated the model of hospitality leadership competencies (in a list of 195 behaviors, grouped into 15 competencies comprising 44 skills) based on existing competency models and the opinions from 30 senior hospitality leaders. We further clustered these competencies into business leadership competencies, personal leadership competencies, and people leadership competencies. In the main study, we …
A Model Of Hospitality Leadership Competency For Frontline And Director-Level Managers: Which Competencies Are Matter More?, Cass Shum, Anthony Gatling, Stowe Shoemaker
A Model Of Hospitality Leadership Competency For Frontline And Director-Level Managers: Which Competencies Are Matter More?, Cass Shum, Anthony Gatling, Stowe Shoemaker
College of Hospitality Faculty Research
Competency models are useful tools for hospitality organizations and academic programs to identify skills and behaviors needed in the workforce. Using two studies, the present study provides an updated leadership competency model for frontline and director-level managers in the hospitality industry. In a pilot study, we updated the model of hospitality leadership competencies (in a list of 195 behaviors, grouped into 15 competencies comprising 44 skills) based on existing competency models and the opinions from 30 senior hospitality leaders. We further clustered these competencies into business leadership competencies, personal leadership competencies, and people leadership competencies. In the main study, we …
The Moderating Roles Of Follower Conscientiousness And Agreeableness On The Relationship Between Peer Transparency And Follower Transparency, Cass Shum, Anthony R. Gatling, Laura A. Book, Billy Bai
The Moderating Roles Of Follower Conscientiousness And Agreeableness On The Relationship Between Peer Transparency And Follower Transparency, Cass Shum, Anthony R. Gatling, Laura A. Book, Billy Bai
College of Hospitality Faculty Research
Transparency is an underpinning of workplace ethics. However, most of the existing research has focused on the relationship between leader transparency and its consequences. Drawing on social and self-regulation theory research, we examine the antecedents of followers’ transparency. Specifically, we propose that followers have higher levels of transparency when they are working with peers who have a high level of transparency. We further suggest that followers’ conscientiousness and agreeableness moderate the relationship between peer transparency and followers’ transparency. Using a time-lagged design, we provide support for the proposed theoretical model. We found that follower conscientiousness substitutes the social regulation effect …