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Hospitality Administration and Management

Selected Works

Management

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Full-Text Articles in Business

Becoming A Leader In The Hospitality Industry, Timothy R. Hinkin Apr 2015

Becoming A Leader In The Hospitality Industry, Timothy R. Hinkin

Timothy R. Hinkin

[Excerpt] Leadership has been defined in many ways, but the essence of leadership involves influencing people toward a desired objective. Leaders do not push followers—they pull them. While management is often concerned about stability, efficiency, and control, leadership is focusing on innovation, adaptation, and employee development. Management focuses on coping with the day to day, while a true leader is looking into the future. A manager can develop a brilliant marketing campaign, create an innovative strategy for growth, and design the most efficient work processes, but if the followers don't engage effectively in the implementation of these initiatives, these efforts …

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Tourist Experience: Contemporary Perspectives, Philip R. Stone Dec 2010

Tourist Experience: Contemporary Perspectives, Philip R. Stone

Dr Philip Stone

To consume tourism is to consume experiences. An understanding of the ways in which tourists experience the places and people they visit is therefore fundamental to the study of the consumption of tourism. Consequently, it is not surprising that attention has long been paid in the tourism literature to particular perspectives on the tourist experience, including demand factors, tourist motivation, typologies of tourists and issues related to authenticity, commodification, image and perception. However, as tourism has continued to expand in both scale and scope, and as tourists’ needs and expectations have become more diverse and complex in response to transformations …

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The Darker Side Of Travel: The Theory And Practice Of Dark Tourism, Philip R. Stone Dec 2008

The Darker Side Of Travel: The Theory And Practice Of Dark Tourism, Philip R. Stone

Dr Philip Stone

Over the past decade, the concept of dark tourism has attracted growing academic interest and media attention. Nevertheless, perspectives on and understanding of dark tourism remain varied and theoretically fragile while, to date, no single book has attempted to draw together the conceptual themes and debates surrounding dark tourism, to explore it within wider disciplinary contexts and to establish a more informed relationship between the theory and practice of dark tourism.

This book meets the undoubted need for a such a volume by providing a contemporary and comprehensive analysis of dark tourism.

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