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Quality Tourism Experiences: Reviews, Reflections And Research Agendas, Gayle Jennings, Young-Sook Lee, Amanda Ayling, Brooke Lunny, Carl Cater, Claudia Ollenburg

Claudia Ollenburg

“Quality tourism experiences,” including its singular form, is a well used phrase in tourism industry literature and traveller dialogues. Yet definitions of a quality tourism experience remain elusive. Tourism studies, recreation and marketing literature similarly resonate with numerous applications of the phrase as well as its contributing terms. A social constructivist approach was applied to a literature review, in order to reflect on the status of “quality tourism experiences,” its meanings, as well as research approaches used and research agendas proffered. From the review emerged multiple interpretations and constructions as well as an emphasis on complexity. Research approaches were predicated …