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Full-Text Articles in Business

Competencies Of The Twenty-First Century Superstore Manager: Implications For Professional Postsecondary Education, Robert Stephen Kelley Jan 1998

Competencies Of The Twenty-First Century Superstore Manager: Implications For Professional Postsecondary Education, Robert Stephen Kelley

Dissertations, Theses, and Masters Projects

In recent years, supermarkets have become more complex and challenging to operate. Many supermarkets offer an expanded selection of products and services not found in the traditional format. These new generation supermarkets have been labeled by the Food Marketing Institute (FMI) as superstores. The purpose of this study was to identify a competency model needed to successfully operate a superstore over the next 5-10 years. In addition, the study sought to identify the core competencies that formulate the superstore competency model and to compare the results of the model to the Contemporary Store Manager Model which was created from a …


Managing Change For A Distance Learning Initiative: An Evaluation, Jeanie Pollard Kline Jan 1996

Managing Change For A Distance Learning Initiative: An Evaluation, Jeanie Pollard Kline

Dissertations, Theses, and Masters Projects

The purpose of this case study was to examine the degree to which those managing change for a distance learning initiative followed David Nadler's (1989) four action steps designed to reduce resistance in making the transition from the former operational state to a newly-created state.;The four action steps include providing opportunities for participation among employees, allowing employees to identify current operations that will not work in the new organizational state, rewarding behavior that assists in the transition, and allowing sufficient time for the change to take place. The findings in this study revealed that participation was the critical component that …


Predictors Of Role Conflict, Role Ambiguity, And Propensity To Leave Among Academic Department Secretaries, Rona J. Vrooman Jan 1990

Predictors Of Role Conflict, Role Ambiguity, And Propensity To Leave Among Academic Department Secretaries, Rona J. Vrooman

Dissertations, Theses, and Masters Projects

The purpose of this study was to analyze the contribution of five factors as predictors of academic department secretaries' role conflict, role ambiguity, and propensity to leave. The five predictor variables were: (1) secretaries' decision participation level, (2) department chairpersons' communication openness, (3) department chairpersons' role conflict, (4) department chairpersons' role ambiguity, and (5) secretaries' length of service. In addition, the relationship between secretaries' report of decision participation level and preferred decision participation level as well as the relationship between secretaries' and department chairpersons' communication openness were examined.;Using the Academic Department Secretary Questionnaire, an instrument developed by the author, data …


Variables Influencing Recent High School Graduates' Choice Of Postsecondary Proprietary Schools Or Community Colleges: A Study Of Business Administration And Related Curricula At The Virginia Beach Campuses Of Commonwealth College And Tidewater Community College, Bill Carl De Weese Jan 1989

Variables Influencing Recent High School Graduates' Choice Of Postsecondary Proprietary Schools Or Community Colleges: A Study Of Business Administration And Related Curricula At The Virginia Beach Campuses Of Commonwealth College And Tidewater Community College, Bill Carl De Weese

Dissertations, Theses, and Masters Projects

The purpose of this study was to investigate the reasons why recent high school graduates choose to attend a postsecondary proprietary school or a community college. Choice models based on the choices of prospective four-year college and university students provided the basis for the study. Three sets of variables--significant persons, relatively fixed institutional characteristics, and other institutional characteristics--were analyzed in order to determine students' choice of the two types of institutions.;The populations of this study were a group of 22 students in business and related curricula at the Virginia Beach Campus of Commonwealth College and a group of thirty randomly …


Introducing--New And Improved : The Marketing Of Changed Institutions Of Higher Learning, Linda Ann Ferguson Jan 1986

Introducing--New And Improved : The Marketing Of Changed Institutions Of Higher Learning, Linda Ann Ferguson

Dissertations, Theses, and Masters Projects

The purpose of this study was to determine the extent to which colleges and universities that have changed significantly have taken a planned approach to marketing their institutions through their external communications. "Changed image" institutions are defined as those degree-granting institutions that have changed name, sex status, or number of years of instruction offered within the past two decades since 1966. The sample contained six public and six private institutions--two public and two private institutions in each category.;Publications of various divisions of the institutions were analyzed for consistency of image presentation. Commercially published college guides were consulted for accuracy of …