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Patient Experience Informs Health Care Strategies In Irish Hospitals, Heba Habib Oct 2017

Patient Experience Informs Health Care Strategies In Irish Hospitals, Heba Habib

Doctoral

Patients are central to health care facilities and institutions; therefore, a dire need arises to include feedback of their experience in the decision-making process. Patient experience is increasingly recognised as one of the three pillars of quality in healthcare alongside clinical effectiveness and patient safety. A comprehensive literature review (more than 2500 peer-reviewed articles) has identified five key frameworks for patient experience including: UK Picker Institute Principles and US H-CAHPS. The frameworks have enabled the identification of a potential range of patient experience dimensions and helped in grouping them into nine categories. However, there are still opportunities to address research …


Health Care For All In Ireland? The Consequences Of Politics For Health Policy, Vivienne Byers Jan 2017

Health Care For All In Ireland? The Consequences Of Politics For Health Policy, Vivienne Byers

Articles

The Irish health-care system is a complicated mix of public and private providers, with inequitable and unclear routes for health-service users to access and navigate the system. In 2011, the Irish Government committed to significant health reform to develop a universal single-tier health system. In line with other European nations this was to be underpinned by the principle of social solidarity, with equitable access based on need rather than ability to pay. The road to this reform and its recent collapse highlights the practical implications of political and policy choices in health care, and has implications for financing and delivery, …