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Full-Text Articles in Business
Strategies To Retain Millennial Employees At Full-Service Restaurants, Candace A. Ruiz, Anne Davis
Strategies To Retain Millennial Employees At Full-Service Restaurants, Candace A. Ruiz, Anne Davis
International Journal of Applied Management and Technology
Some supervisors lack effective strategies to retain millennial-generation employees. The purpose of this multicase study was to explore effective strategies to retain culinary-educated millennial employees in a full-service restaurant. Nine millennials and three supervisors from three full-service restaurants in Denver, Colorado, consented to semistructured interviews concerning retention strategies. Herzberg’s two-factor theory served to guide the scope and the data analysis for the multicase study. Ten subcategories emerged from the three themes that aligned with Herzberg’s motivation factors, hygiene factors, and millennial values and attitudes. The 10 subcategories were developed suggesting effective strategies differ by supervisor. Among the 10 subcategories, the …
Voluntary Termination In Restaurants: An Exploratory Determination Of Causes, R. Thomas George
Voluntary Termination In Restaurants: An Exploratory Determination Of Causes, R. Thomas George
Hospitality Review
Each year high numbers of employees voluntarily terminate their employment with restaurant organizations. The author reports the results of an exploratory determination of the reasons why a group of employees who left during a three-month period did terminate with the organizations. The subjects were examined as a total group and as subgroups identified by position. It was found that 47.8 percent of the time the manager is able to influence the factors which may lead to voluntary separation from the organization.