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Entrepreneurial and Small Business Operations

Dakota State University

Theses/Dissertations

2018

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Full-Text Articles in Business

The Study Of Crowdsourcing In Knowledge Management: The Role Of Employees' Innovative Behavior On Job Performance, Vetrivadivel Vel Apr 2018

The Study Of Crowdsourcing In Knowledge Management: The Role Of Employees' Innovative Behavior On Job Performance, Vetrivadivel Vel

Masters Theses & Doctoral Dissertations

Employees are a main source of innovative ideas via their insights on companies’ products, processes, customers, and competitors. Enterprise crowdsourcing systems (ECSs) are used to collect, refine, and realize ideas. However, only a small percentage of employees submit ideas – about 7.7% at Pfizer, 2% at HCL Technologies, and 3% at Polaris Industries. Why is employee participation low? More specifically, what factors can lead employees to actively use ECS to submit and share their innovative ideas for improving their job performance? In this research, we used a multi-actor dyadic survey to survey 183 employees and their managers and conducted data …