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Full-Text Articles in Business

University Professors’ Perceptions About The Impact Of Integrating Google Applications On Students’ Communication And Collaboration Skills, Jacqueline L. Cahill Nov 2014

University Professors’ Perceptions About The Impact Of Integrating Google Applications On Students’ Communication And Collaboration Skills, Jacqueline L. Cahill

Journal of Research Initiatives

A qualitative research study was conducted and data were collected by interviewing university professors on their perceptions about the impact of integrating Google Apps, as a means of classroom instructional delivery, on students’ communication and collaboration skills. The participants consisted of eight university professors from a major university, who integrate, or had previously integrated at least two Google Apps Education Edition collaborative tools into their instructional strategies. The result of this study has the potential to benefit universities that are debating on whether utilizing teaching collaborative technology skills, as an instruction tool, would engage students and enhance their communication skills. …


Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson Jun 2014

Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson

International Journal of Aviation, Aeronautics, and Aerospace

Customer service at airports has become a key priority for airport operators given the high degree of competitions. This paper uses an airport customer service model to analyze three examples from the United Arab Emirates (UAE). Passenger interviews, statistical information, customer feedback and other forms of information have been utilized to learn more about the customer view on the quality of service offered at these three airports. Detailed qualitative analysis of these case studies has highlighted some key issues in the area of customer service and identifies some opportunities for improvement.


Introduction To Volume 6, Michael Sherr Jan 2014

Introduction To Volume 6, Michael Sherr

Journal of Adolescent and Family Health

Introduction to Volume 6


Minerva 2014, The Honors College Jan 2014

Minerva 2014, The Honors College

Minerva

This issue of Minerva includes an article on newly expanded and renovated Honors spaces; a spotlight on student research collaboratives; a celebration of renowned Honors faculty members, Steve Cohn and Tina Passman; and a discussion of Honors student travel and volunteerism.


Intellectual Property Issues In The Network Cloud: Virtual Models And Digital Three-Dimensional Printers, Darrell G. Mottley Jan 2014

Intellectual Property Issues In The Network Cloud: Virtual Models And Digital Three-Dimensional Printers, Darrell G. Mottley

Journal of Business & Technology Law

No abstract provided.


Myspace, Inc. V. Graphon Corp.: Ignoring The Basic Premise That 101 Must Come Before 102 And 103, Emmanuel A. Fishelman Jan 2014

Myspace, Inc. V. Graphon Corp.: Ignoring The Basic Premise That 101 Must Come Before 102 And 103, Emmanuel A. Fishelman

Journal of Business & Technology Law

No abstract provided.