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Full-Text Articles in Business
Regional Airlines, Benjamin Jones Jr.
Regional Airlines, Benjamin Jones Jr.
Student Works
The airline industry plays a major role in the United States. Many passengers use air transportation as a major mode of traveling for business and personal. As the demand for traveling increased, pilot shortage has increased as well. A pilot shortage will devastate the economy and have a lasting effect that will be felt worldwide. However, sources predict that the United States will experience a sizable pilot shortage over the next few years. This paper will identify the reasons for the pilot shortage and discuss the devastating effects that the shortage has on the regional airline industry. In addition, this …
A Qualitative Assessment Of Airline Passenger Satisfaction, Kaetlyn Blocker, Brent D. Bowen, Erin Bowen, Andrea Irish
A Qualitative Assessment Of Airline Passenger Satisfaction, Kaetlyn Blocker, Brent D. Bowen, Erin Bowen, Andrea Irish
Student Works
Each year, airline passengers respond to the Airline Passenger Survey providing feedback of their experiences with major domestic (U.S.) airlines. The Airline Passenger Survey analyzes responses to a varied set of questions. This specific study is limited to the single open-ended question within the survey. This question is optional, but allows an opportunity to share any issues, concerns, and/or complaints regarding their own air travel experiences. There is no limitation on the number of words submitted. Through the application of a thematic coding scheme, results show what the highest concerns of airline passengers have been the last two years.