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Association of Arab Universities
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
- Keyword
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- ARDL model (1)
- Bank account opening process (1)
- Banks (1)
- Communication methods (1)
- Continuous improvement (1)
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- Customer Retention (1)
- Development (1)
- Financial failure (1)
- Financing (1)
- Government consumption expenditure (1)
- Government investment expenditure (1)
- Indebtedness (1)
- Instrument (1)
- Islamic (1)
- Leadership (1)
- Lean Six Sigma Methodology (1)
- Libya (1)
- Marketing mix- Commercial banks – Customer’s satisfaction - Public banks - Algeria (1)
- Non-oil GDP (1)
- Non-oil revenue (1)
- PCA (1)
- Prediction (1)
- Private Hospitals (1)
- Receptionists (1)
- The Discriminant analysis (1)
- The Financial ratios (1)
- Total quality (1)
Articles 1 - 7 of 7
Full-Text Articles in Business
The Communication Methods Of The Receptionists And Their Influence On The Customers’ Retention: An Empirical Study On Private Hospitals In Libya, Yousf Ibrahim Aljoudimi
The Communication Methods Of The Receptionists And Their Influence On The Customers’ Retention: An Empirical Study On Private Hospitals In Libya, Yousf Ibrahim Aljoudimi
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
Retention of customers is a focal point of any business, and following a certain retention policy expresses how effective the marketing strategy is. Although the previous studies-especially in the context of the services- focused on how retention is affected by several variables under purchasing behavior theory, they did not address the effect of the communication methods of the receptionists, which play a vital role when communicating directly/indirectly with the customers from the very beginning, during, end served, and retention stages. Therefore, this study is an attempt to bridge this research gap. The main aim of the current study is to …
Evaluating The Degree Of Using Islamic Financing Instruments Based On The Concept Of Indebtedness And Its Developmental Importance (A Case Study Of Palestine Islamic Banks 2013-2019), Azmi Awad
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
This study aimed to shed light on the Islamic financing instruments based on the concept of Indebtedness and indicate the degree of the use of those instruments in the Islamic banks during 2013-2019. This could be achieved by indicating the size and degree of concentration of the use of those instruments and the fairness of their distribution to various economic sectors on the one hand, and explaining the developmental importance of those financing instruments in the economy on the other hand. The researcher used the descriptive analytical approach and the comparative approach. To test the validity of the hypotheses, Pearson …
The Conditions Of Total Quality Management (Tqm) Using The Principal Component Analysis (Pca) (An Algerian Case Study), Moulay Amina, Cafe Mimoun, Sawar Youssef
The Conditions Of Total Quality Management (Tqm) Using The Principal Component Analysis (Pca) (An Algerian Case Study), Moulay Amina, Cafe Mimoun, Sawar Youssef
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
Total Quality Management (TQM) is a relatively recent concept which constitutes an important parameter in any company’s competitivity. Today, quality concerns every Algerian company since it must rival big companies in terms of the economic liberation policy. For effective application, TQM requires the availability of a certain number of conditions and leadership qualities. Therefore, the purpose of this study was to determine these conditions and qualities. For this purpose and according to their organizational levels, the studied companies were classified into three groups using the Principal Component Analysis (PCA): quality control, quality assurance, and TQM to identify the criteria governing …
Predicting Financial Failure Using The Financial Indicators "An Empirical Study On The Services Sector Companies Listed On The Palestine Stock Exchange", Dr. Khaled Hasan Zubdeh
Predicting Financial Failure Using The Financial Indicators "An Empirical Study On The Services Sector Companies Listed On The Palestine Stock Exchange", Dr. Khaled Hasan Zubdeh
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
The objective of this study was to examine the predictability of companies' failures by developing a mathematical model consisting of a set of financial ratios. In order to reach precise scientific results, the statistical analysis (SPSS) program was used and the financial data of the companies were subjected to multiple discrimination analysis for the fiscal years 2010-2017. The study was applied to the companies of the services sector listed on the Palestine Stock Exchange, that are ten companies out of 48 public companies listed on the Palestine Stock Exchange in all sectors. The researcher reached to a mathematical model consisting …
Improving The Bank Account Opening Process Using Lean Six Sigma Methodology At Palestine Islamic Bank- Case Study, Bara’ Al-Refai
Improving The Bank Account Opening Process Using Lean Six Sigma Methodology At Palestine Islamic Bank- Case Study, Bara’ Al-Refai
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
The purpose of this project is to improve the bank account opening process and save the time of opening a new bank account at Palestine Islamic Bank (PIB) by at least 20%, using Lean Six Sigma (LSS) methodology. To achieve this, the researcher used value tools of the LSS to gather data on the key measures for the account opening process in accordance with the DMAIC Methodology (Define, Measure, Analyze, Improve and Control), and the root causes for the extra-long time required to open a new bank account. The results showed that the implemented test at Al-Bireh branch has reduced …
The Extent Of The Customers Satisfaction On The Elements Of The Marketing Mix Applied In The Algerian Public Commercial Banks : An Empirical Study, Aboubaker Khoualed
The Extent Of The Customers Satisfaction On The Elements Of The Marketing Mix Applied In The Algerian Public Commercial Banks : An Empirical Study, Aboubaker Khoualed
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
This study aims; in general, to know the extent of the customer’s satisfaction on the various elements of the marketing mix: Product, Pricing, Promotion, Place, Physical evidence, People, and Processes applied in the Algerian public commercial banks. To achieve the above-mentioned method, the researcher used a descriptive and an analytical field survey which is designed according to Likert Quintet scale. This survey was distributed randomly to a sample consisting of (150) customers of the Algerian commercial public banks which are six, namely: The National Fund for Savings and Reserve (CNEP), the National Bank of Algeria (BNA), the Popular Credit of …
The Relationship Between Government Expenditure And Gdp In Nonoil Iraqi Economy, Hasan Radhi
The Relationship Between Government Expenditure And Gdp In Nonoil Iraqi Economy, Hasan Radhi
Journal of the Arab American University مجلة الجامعة العربية الامريكية للبحوث
In this paper, the relationship between government ependiture and Gross Domestic Product (GDP) in non-oil Iraqi economy has been examined. This study analyzed the evolution of the government expenditure (consumption and investment) in the Iraqi economy for the period of (1990-2014).It is assumed that non-oil GDP is the indicator that reflects the performance of macroeconomic activity and any decline in GDP is attributed to the increase in the consumer behavior in the government expenditure policy , the proportion of the consumer expenditure,which is financed by oil revenues, and the transformation of state institutions into social security institutions at the expense …