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E-Commerce

Edith Cowan University

Theses/Dissertations

2000

Consumer behavior

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Consumer Perceptions Of The Internet As A Product And Service Infomation Source, Kevin Nguy Jan 2000

Consumer Perceptions Of The Internet As A Product And Service Infomation Source, Kevin Nguy

Theses : Honours

The Internet is fast becoming an important product and service information source. Consumers are using the medium for gathering information on products and services. The Internet has unique characteristics, which makes it a powerful medium for communication. However, what is the perception of the product and service information on the Internet? This study aims to contribute to an understanding of consumers' perception of product and service information on the Internet. The research is exploratory in nature. Consumers' perceptions towards the Internet as a product and service information source were measured along a construct relating to perceptions towards the Internet information. …