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A Multi-User Decision Support System For Online City Bus Tour Planning, Saeed Asadi Bagloee, Madjid Tavana, Debora Di Caprio, Mohsen Asadi, Mitra Heshmati
A Multi-User Decision Support System For Online City Bus Tour Planning, Saeed Asadi Bagloee, Madjid Tavana, Debora Di Caprio, Mohsen Asadi, Mitra Heshmati
Business Systems and Analytics Faculty Work
Tourism is rapidly becoming a sustainable pathway toward economic prosperity for host countries and communities. Recent advances in information and communications technology, the smartphone, the Internet and Wi-Fi have given a boost to the tourism industry. The city bus tour (CBT) service is one of the most successful businesses in the tourism industry. However, there exists no smart decision support system determining the most efficient way to plan the itinerary of a CBT. In this research, we report on the ongoing development of a mobile application (app) and a website for tourists, hoteliers and travel agents to connect with city …