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Full-Text Articles in Business

Thinking About Leadership By Nanerl Keohane (Featured Publication & Author Interview), Susan R. Madsen Mar 2011

Thinking About Leadership By Nanerl Keohane (Featured Publication & Author Interview), Susan R. Madsen

Susan R. Madsen

Our guest interviewer this month is Susan R. Madsen. Susan is an associate professor of management at Utah Valley University and an independent leadership and change consultant. She interviewed author Nannerl O. Keohane is the Laurance S. Rockefeller Distinguished Visiting Professor of Public Affairs and the University Center for Human Values at Princeton University and former president of Wellesley College and Duke University. She is the author of Higher Ground: Ethics and Leadership in the Modern University and Philosophy and the State in France: The Renaissance to the Enlightenment.


The Experiences Of Arab Women Leaders In Learning To Lead, Susan R. Madsen Nov 2009

The Experiences Of Arab Women Leaders In Learning To Lead, Susan R. Madsen

Susan R. Madsen

To consider designing and developing leadership programs for women in the United Arab Emirates (UAE), it is important to understand how current leaders have learned to lead throughout their lives. In-depth, qualitative interviews were conducted with Arab women leaders (government and business) to investigate their lifetime experiences in developing leadership.


Innovative Reflection Tools For Developing Leadership For Transformation, Susan R. Madsen, Katherine A. Tunheim Nov 2009

Innovative Reflection Tools For Developing Leadership For Transformation, Susan R. Madsen, Katherine A. Tunheim

Susan R. Madsen

Since developing leadership is seeded in learning, there is a continuous effort to understand the most effective methods and techniques to assist individuals in becoming leaders. The purpose of this engaging workshop is to offer a variety of innovative tools that both academics and practitioners can use with adult learners in various settings to help them further develop leadership knowledge, competencies, and skills through enhanced reflection experiences. We cannot help create leaders who transform without helping them first be transformed by their own learning experiences. Learning that transforms individuals is learning that changes individuals. Since developing leadership is a transforming …


Using The Worldly Leadership Lens To Approach The Task Of Developing Women Leaders, Susan R. Madsen May 2009

Using The Worldly Leadership Lens To Approach The Task Of Developing Women Leaders, Susan R. Madsen

Susan R. Madsen

The rate at which globalization has occurred in all types of businesses and organizations has forced researchers and practitioners into considering new paradigms of leadership (Robinson & Harvey, 2008). In fact, Muczyk and Holt (2008) reported that 85% of Fortune 500 executives say that their firms do not currently have enough competent individuals to lead effectively in this kind of global environment. Most (e.g., Livers, 2007) agree that leading globally requires a fundamental shift in terms of thinking and behavior, but to date most researchers and practitioners are focusing their efforts on understanding and developing clearly defined skill set or …


Feminism, Globalism, And Leadership: How Women Make A "Worldly" World, Susan R. Madsen, Scott C. Hammond, Jory Jensen May 2009

Feminism, Globalism, And Leadership: How Women Make A "Worldly" World, Susan R. Madsen, Scott C. Hammond, Jory Jensen

Susan R. Madsen

The influx of women into leadership, management, and idea leader roles is clearly one of the significant aspects of globalization over the last 50 years. While women are still underrepresented in global business and politics, their influence on reconceptualizing leadership models is undeniable. While it would be difficult to precisely determine a “feminist” perspective on leadership, idea leaders such as Mary Parker Follett, Rosabeth Kanter and Margaret Wheatley have influenced the concept and practice of leadership beyond any gender construct. The unique themes within their work are present in the global dialogue that is reframing how everyone thinks of leadership. …


The Recruitment And Retention Of Nonprofit Employees, Susan R. Madsen, Melissa Swasey Mar 2009

The Recruitment And Retention Of Nonprofit Employees, Susan R. Madsen, Melissa Swasey

Susan R. Madsen

Employee turnover has become a serious management challenge in the nonprofit sector. In addition to agencies needing to continue to offer basic services sometimes without qualified employees, high turnover can damage the morale of employees who remain. Hence, we chose the topic of attracting and retaining qualified nonprofit employees in Utah County as a critical area for a research study.


Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman Feb 2008

Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman

Susan R. Madsen

The purpose of this review is to explore the literature related to interpersonal forgiveness in organizations and its possible implications for HRD theory and practice. It defines forgiveness and provides a theoretical framework for its consideration within the workplace environment. It also reviews and discusses the benefits and risks of forgiveness, the role of leadership in a forgiving culture, and the literature regarding related business interventions.


2007 Report Of Recruitment And Retention Of Nonprofit Employees In Utah County, Susan R. Madsen Feb 2008

2007 Report Of Recruitment And Retention Of Nonprofit Employees In Utah County, Susan R. Madsen

Susan R. Madsen

The primary purpose of this study was to determine the various elements influencing recruitment and retention of nonprofit employees within Utah County. We measured retention by asking questions in four primary categories: 1) willingness to stay; 2) length of plans to stay (how long the employee plans to stay); 3) job satisfaction; and 4) perceived job availabilities. We measured one element of recruiting by asking employees about their job referral method (i.e., how they heard about the job opening for their current position). This section (Section II) will only discuss findings among the five variables as they relate to each …


The Influence Of Value Perspectives On Prior Plans, Job Satisfaction, And Turnover Intentions In Nonprofit Agencies, Julie Hayden, Susan R. Madsen Jan 2008

The Influence Of Value Perspectives On Prior Plans, Job Satisfaction, And Turnover Intentions In Nonprofit Agencies, Julie Hayden, Susan R. Madsen

Susan R. Madsen

Values are purported to have significant effects on organizational and employee functions. Understanding the link between work-related attitudes and behavior is an important issue that can provide essential insight for the selection of appropriate management practices. In particular, one study of voluntary service organizations (Macy, 2006) suggests that nonprofit organizations depend on personal values for motivation. Although there are many dimensions to values, this research focuses on the dimension of indivdiualism versus collectivism to the degree that it makes assumptions regarding the nature of work and the status of individuals. Tehre are three value perspectives that are the focus of …


The Paperless Accounting Classroom: The Perceptions And Experiences Of Students In A Newly Designed Course, Steve Teeter, Susan R. Madsen, Jason Hughes, Brent Eager Oct 2006

The Paperless Accounting Classroom: The Perceptions And Experiences Of Students In A Newly Designed Course, Steve Teeter, Susan R. Madsen, Jason Hughes, Brent Eager

Susan R. Madsen

Although financial accounting practices in business have capitalized on the use of technology, this technology has not been fully integrated in higher education for accounting students. While traditional accounting courses laboriously involve rote transcription of debits and credits, educational technology in accounting courses may prove inherently beneficial. Faculty members designed and offered a paperless accounting course that utilized a variety of technologies. This study explored student perceptions regarding the satisfaction and effectiveness of three of these technologies: 1) the Classroom Performance System (CPS) response pad (clicker) from eInstruction.com, 2) PC Tablet (teacher use); and 3) WebCT. This study analyzes the …


Readiness For Change: Implications On Employees' Relationship With Management, Job Knowledge And Skills, And Job Demands, Duane Miller, Susan R. Madsen, Cameron John Jan 2006

Readiness For Change: Implications On Employees' Relationship With Management, Job Knowledge And Skills, And Job Demands, Duane Miller, Susan R. Madsen, Cameron John

Susan R. Madsen

This article addresses how employees' readiness/willingness to change is influenced by three workplace factors-management/leader relationship, job knowledge and skills, and job demands. Statistical analyses were completed based on a two-part survey given to 464 employees from four companies. The research findings indicated that all three of these workplace factors had an influence on employees' readiness for change. But employees' relationship with their managers was the strongest predictor of readiness for change. This paper reports the results of a new study that used Hanpachern's framework but made extensive changes in the test instrument, sample size, and other methodology techniques to increase …


Collateral Learning Through Service-Learning: Developing Competent Business Professionals, Janice Gygi, Susan R. Madsen Jan 2006

Collateral Learning Through Service-Learning: Developing Competent Business Professionals, Janice Gygi, Susan R. Madsen

Susan R. Madsen

Stakeholders of business schools expect graduates to have certain collateral skills in addition to the specific skills required by the discipline. These collateral skills have been identified as quantitative analysis, information technology, diversity, teamwork and interpersonal, critical and analytical thinking, verbal and written communication, and ethical. This literature review suggests that service-learning should be an excellent way to help students develop collateral as well as discipline-specific skills. This may be due to the high motivation to learn that students gain from working in the real world with individuals whose lives are impacted by the quality of service provided by the …


Collateral Learning Through Service-Learning: Developing Competent Business Professionals, Janice Gygi, Susan R. Madsen Aug 2005

Collateral Learning Through Service-Learning: Developing Competent Business Professionals, Janice Gygi, Susan R. Madsen

Susan R. Madsen

Stakeholders of business schools expect graduates to have certain collateral skills in addition to the specific skills required by the discipline. These skills have been identified as quantitative analysis, information technology, diversity, teamwork and interpersonal, critical and analytical thinking, verbal and written communication, and ethical. This literature review suggests that service-learning should be an excellent way to help students develop collateral as well as discipline-specific skills. This may be due to the high motivation to learn that students gain from working in the real world with individuals whose lives are impacted by the quality of service provided by the students.


Strategic Faculty Development (Professional Development Workshop), Susan R. Madsen, Scott C. Hammond Aug 2005

Strategic Faculty Development (Professional Development Workshop), Susan R. Madsen, Scott C. Hammond

Susan R. Madsen

This workshop addresses the following: 1) How to create a strategic planning process that honors the principles of faculty governance; 2) How strategic planning for academic organizations is fundamentally different from strategic planning in business; 3) The essential process and content elements in academic strategic palling; 4) Real case examples from private and state run institutions; and 5) How to use faculty development to successfully implement college and departmental strategy.


Thinking Beyond The Classroom In Management Education: Implementing Academic Service-Learning For A Comprehensive Learning Experience, Ovilla Turnbull, Susan R. Madsen Apr 2005

Thinking Beyond The Classroom In Management Education: Implementing Academic Service-Learning For A Comprehensive Learning Experience, Ovilla Turnbull, Susan R. Madsen

Susan R. Madsen

The business environment has gradually become more dynamic and complex throughout the past decades. Today, businesses struggle with complicated issues that were not discussed and/or did not exist 25 to 30 years ago. Yet, according to Dallimore (2002), “higher education has not adequately responded to the need to prepare students from this complex environment” (p. 86). Educators have found that experiential teaching methods, including academic service-learning, address these current challenges in higher education. The purpose of this paper is to assist management educators and practitioners in understanding the service-learning pedagogy and its worth and applicability to management education. We will …


Readiness For Organizational Change, Susan R. Madsen, Duane Miller, Cameron John Jan 2005

Readiness For Organizational Change, Susan R. Madsen, Duane Miller, Cameron John

Susan R. Madsen

Today’s businesses are confronting continuous and unparalleled changes. For organizations to assist employees in being motivated and prepared for change, it is essential that managers, leaders, and organization development professionals understand factors that may influence individual change readiness. The purpose of this research study was to investigate the relationship between readiness for change and two of these possible factors: organizational commitment and social relationships in the workplace. Four hundred and sixty-four usable surveys were returned from full-time employees in four companies within two northern Utah counties. The findings indicate that there are significant relationships between readiness for change, organizational commitment, …


Training And Development: An Adult Education Guide For Public Health Professionals, Susan R. Madsen Jan 2004

Training And Development: An Adult Education Guide For Public Health Professionals, Susan R. Madsen

Susan R. Madsen

The purpose of this publication is to provide and/or reference valuable tools to help public health workers deliver more effective training. Many trainers do not consider themselves trainers (hello, this might be you). In many cases, they were simply asked to conduct training “A”, or implement workshop “B”, without adequate tools, knowledge or an understanding of the purpose of the training. This scenario leaves many of us in the category of “reluctant trainer.” A common sentiment may be that, “I will train others because I was asked to, but I’d rather be at the dentist.” If a person is reluctant …