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Business Commons

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Business Administration, Management, and Operations

University of Northern Iowa

Theses/Dissertations

2017

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Full-Text Articles in Business

Cedar Falls Community Main Street: A Gap Analysis Of Customer & Business Owner Perceptions, Cassie Evers Jan 2017

Cedar Falls Community Main Street: A Gap Analysis Of Customer & Business Owner Perceptions, Cassie Evers

Honors Program Theses

Cedar Falls, Iowa is a small town of approximately 40,000 people, which has a traditional Main Street district, lined by historic buildings filled with shops, restaurants, offices, and apartments alike (“Current Cedar Falls, Iowa Population, Demographics and Stats”). This main street district is managed by an organization called Community Main Street. Cedar Falls Community Main Street (CMS) has done extensive research to gain an understanding of their market by surveying customers. However, they lack information on their business owners and managers’ opinions. This study focused on surveying area business owners to provide valuable information about business leaders’ opinions to Community …