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Business Administration, Management, and Operations

The University of San Francisco

Selected Works

Work system method

Publication Year

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Full-Text Articles in Business

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter Jan 2012

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Steven Alter

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …


Using Work System Theory To Achieve Greater Business Value From Erp By Exploring Alternative Design Spaces, Steven Alter Jan 2011

Using Work System Theory To Achieve Greater Business Value From Erp By Exploring Alternative Design Spaces, Steven Alter

Steven Alter

This paper explains how various aspects of work system theory (WST) can be applied to achieve greater business value from ERP by assuming that the underlying "design spaces" encompass much more than the features, configuration, and limitations of ERP software. It uses WST concepts to identify directions for achieving business value that might not be considered thoroughly in ERP implementations that focus primarily on converting from legacy software to ERP software. This paper starts by summarizing basic premises concerning the relationship between work systems and ERP. Focusing on the context of ERP usage, it explains the elements of the two …


The Work System Method: Systems Thinking For Business Professionals, Steven Alter Jan 2011

The Work System Method: Systems Thinking For Business Professionals, Steven Alter

Steven Alter

No abstract provided.