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Full-Text Articles in Business

A Multi-Method Scheduling Framework For Medical Staff, Wael Rashwan, John Fowler, Amr Arisha Jan 2018

A Multi-Method Scheduling Framework For Medical Staff, Wael Rashwan, John Fowler, Amr Arisha

Conference Papers

Hospital planning teams are always concerned with optimizing staffing and scheduling decisions in order to improve hospital performance, patient experience, and staff satisfaction. A multi-method approach including data analytics, modeling and simulation, machine learning, and optimization is proposed to provide a framework for smart and applicable solutions for staffing and shift scheduling. Factors regarding patients, staff, and hospitals are considered in the decision. This framework is piloted using the Emergency Department(ED) of a leading university hospital in Dublin. The optimized base staffing patterns and shift schedules actively contributed to solving ED overcrowding problem and reduced the average waiting time for …


A Hybrid Process-Mining Approach For Simulation Modeling, Waleed Abo-Hamad, Ahmed Ramy, Amr Arisha Jan 2017

A Hybrid Process-Mining Approach For Simulation Modeling, Waleed Abo-Hamad, Ahmed Ramy, Amr Arisha

Conference Papers

This paper presents a hybrid Modeling and Simulation framework to address business process challenges. The framework has integrated process mining techniques in the conceptual modeling phase to support developing simulation models that are unbiased and close reflection of reality in a timely manner. The hybrid approach overcomes the pitfalls of traditional conceptual modeling by using process mining techniques to discover valuable process knowledge from the analysis of event logs. The proposed hybrid framework has been applied to an Emergency Department (ED) in order to identify performance bottlenecks and explore improvement strategies in an attempt to meet national performance targets. A …


Be An Advocate For Others, Unless You Are A Man: Backlash Against Gender-Atypical Male Job Candidates, Janine Bosak, Clara Kulich, Laurie Rudman, Mary Kinahan Jan 2016

Be An Advocate For Others, Unless You Are A Man: Backlash Against Gender-Atypical Male Job Candidates, Janine Bosak, Clara Kulich, Laurie Rudman, Mary Kinahan

Conference Papers

Previous research shows that gender vanguards (individuals who demonstrate gender-atypical skills and behavior) suffer backlash in the form of social and economic penalties (Rudman & Phelan, 2008). This study examined backlash against female and male job applicants who were either gender-atypical or typical. Professionals (N = 149) evaluated female or male managerial applicants for internal promotion described in their performance review as showing either self-advocacy or advocacy on behalf of their team. Atypical, other-advocating men were judged to be low on agency and competence and penalized with job dismissal. Serial mediation analysis demonstrated that, compared with other-advocating women, other-advocating men …


Do Middle Managers Contribute To Their Organisation's Strategy?, Tony Kealy Sep 2013

Do Middle Managers Contribute To Their Organisation's Strategy?, Tony Kealy

Conference Papers

This paper presents an empirical study on the contribution made by middle managers to the development of strategy in an organisation. The data was collected using semi-structured interviews with four managers in randomly-chosen companies. Two of the participant managers held senior management positions while the other two held middle manager positions. The data was analysed using a qualitative approach. Previous studies in this field were found to be wide and varied. An early study by Mintzberg (1978) found that strategy mainly forms from emergent influences at middle and lower levels of the organisation, as well as from deliberate influences emanating …


Increasing Value Generation Using A Hierarchical Simulation-Based Scor Framework, John Crowe, Amr Arisha Dec 2012

Increasing Value Generation Using A Hierarchical Simulation-Based Scor Framework, John Crowe, Amr Arisha

Conference Papers

We are part of extraordinary times, global recession coupled with increased competition; high costs and decreasing demand have changed the dynamics of supply chain management (SCM). In response, many organizations have fast-tracked changes to corporate-level strategies to reduce costs and maintain profit margins and have not considered the long-term impact these decisions have on more operational-level SCM activities. This has resulted in a renewed focus on customer value and the economic and behavioral systems of the supply chain, or more accurately, the value chain. The Supply Chain Operations Reference (SCOR) model increases the integration organizations have within their supply chains …


Towards Leaner Healthcare Facility: Application Of Simulation Modelling And Value Stream Mapping, Waleed Abo Hamad, John Crowe, Amr Arisha Sep 2012

Towards Leaner Healthcare Facility: Application Of Simulation Modelling And Value Stream Mapping, Waleed Abo Hamad, John Crowe, Amr Arisha

Conference Papers

Recently, the application of lean thinking in healthcare has grown significantly in response to rising demand caused by population growth, ageing and high expectations of service quality. However, insufficient justifications and lack of quantifiable evidence are the main obstacles to convince healthcare executives to adopt lean. Therefore, this paper presents a methodology that integrates lean tools with simulation to enhance the quality of patient care in healthcare facilities. This enables healthcare organisations to dedicate more time and effort to patient care without extra cost to the organisation or to the patient. Value stream mapping is used to identify value-added and …


Serious Gaming Learning: Supply Chain Multi-Agent Web-Based Simulation Game, Ayman Tobail, John Crowe, Amr Arisha Jan 2012

Serious Gaming Learning: Supply Chain Multi-Agent Web-Based Simulation Game, Ayman Tobail, John Crowe, Amr Arisha

Conference Papers

High levels of complexity and uncertainty, and various sources of risks, create challenges for supply chain networks in achieving satisfactory performance, but advances in Information Technology can help supply chain decision makers predict the magnitude and impact of the risks related to their decisions. The framework proposed in this paper offers a solution that integrates intelligent-agents, simulation modelling, and optimisation. Its friendly, animated, interactive web-based interface is especially designed to engage the user in a ‘serious game’ environment. Each user plays a specific role in the supply chain network, and encounters the consequences of their decisions. The optimisation engine embedded …


Middle Managers' Searching For Knowledge: The Repository-Interpersonal Dilemma, Esther Tippmann, Pamela Sharkey Scott, Vincent Mangematin Aug 2010

Middle Managers' Searching For Knowledge: The Repository-Interpersonal Dilemma, Esther Tippmann, Pamela Sharkey Scott, Vincent Mangematin

Conference Papers

Drawing on the organizational memory and strategy for managing knowledge literatures to develop a theoretical framework, we empirically examined the organizational memory contexts – interpersonal and repository logic - that set the broader conditions for middle managers’ knowledge searching. Contrary to most studies which examine knowledge storage processes, with the help of multiple case studies, we examined middle managers’ actual activities. Our findings reveal that in the interpersonal logic middle managers more actively engage in knowledge circulation and knowledge co-creation processes. In the repository logic instead, middle managers’ potential seemed to become confined because of cognitive inertia, leading to a …


Don’T Store It, Search For It: How Organizations Can Encourage Middle Managers To Search For Distributed Knowledge, Esther Tippmann, Pamela Sharkey Scott, Vincent Mangematin Jul 2009

Don’T Store It, Search For It: How Organizations Can Encourage Middle Managers To Search For Distributed Knowledge, Esther Tippmann, Pamela Sharkey Scott, Vincent Mangematin

Conference Papers

This qualitative study examined how middle managers, at the micro-level, search for distributed knowledge to resolve non-routine problems, and how the organizational context, at the macro-level, influences the knowledge search effectiveness. We find that middle managers proactively search organization wide knowledge resources, thus highlighting the significance of middle managers in integrating distributed knowledge. Further, our findings show the importance of the organization to provide supporting structures. In particular, we offer evidence that effective knowledge search does not rely on repositories but that organizational design aspects and a strategy for managing knowledge that emphasizes interaction opportunities, informality, and openness can promote …


Analysis Of Assessment And Learning Strategies For A Logistics Undergraduate Education Programme, Margaret Farrell Nov 2008

Analysis Of Assessment And Learning Strategies For A Logistics Undergraduate Education Programme, Margaret Farrell

Conference Papers

It is recognised that in today’s global competitive marketplace, where outsourcing continues to grow at an exponential rate, Logistics and Supply Chain Management (SCM) have grown in importance [1]. Research suggests that as logistics moves from being viewed as a stand alone discipline to one viewed as integrating the management of supply, the duties, managerial skills and knowledge of the Professional Logistician have changed [2] [3] . The challenge for logistics educators is to design and develop curricula, learning, teaching and assessment strategies that can support wide-ranging and integrative learning objectives. Research also states that universal logistics management skills must …


Analysis Of A Pilot Implementation Of Problem Based Learning Strategy For A Logistics Undergraduate Education Programme, Margaret Farrell Mar 2008

Analysis Of A Pilot Implementation Of Problem Based Learning Strategy For A Logistics Undergraduate Education Programme, Margaret Farrell

Conference Papers

Research findings suggest that a supply chain manager's job is complex and multidimensional, requiring both general management and logistics/supply chain specific knowledge, competencies and skills. The challenge for logistics educators is to design and develop curricula, teaching and assessment methodologies that can support wide-ranging and integrative learning objectives, which include team, people, project management and technological skills. Problem based learning (PBL) draws heavily on andragogical principles, requiring the student to be self directed and responsible for their own learning as they seek to solve a ‘real life’ problem, within a group. The paper presents the analysis of the teachers experience …


Rationales For Collaboration; Implications For The Irish Road Freight Industry, Eoin Plant, Jim Mcgovern Jun 2007

Rationales For Collaboration; Implications For The Irish Road Freight Industry, Eoin Plant, Jim Mcgovern

Conference Papers

The European Union has made a commitment to promoting sustainable mobility through advanced transport logistics. One of the principal areas yet to be addressed is that of the potential barriers to advanced transport logistics and the attitudes of industry to this advancement. This paper addresses some of these concerns and argues that competition for high-value contracts can be very tough, especially where the contracts are from large organisations that often prefer to develop a relationship with only one transport service provider. The paper attempts to put the research into a theoretical framework of Resource-Advantage Theory. Empirical evidence is presented from …