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Reflections Of A Doctoral Research On Knowledge Management (Km) Through An Afrocentric Lens In A Nigerian Oil Corporation, Okeoma John-Paul Okeke Dec 2017

Reflections Of A Doctoral Research On Knowledge Management (Km) Through An Afrocentric Lens In A Nigerian Oil Corporation, Okeoma John-Paul Okeke

The African Journal of Information Systems

This paper focuses on the reflections of a doctoral research that evaluated the challenges of the adoption and implementation of a knowledge management (KM) initiative through the experiences of the knowledge champions. The African/Nigerian socio-cultural view was used to explore the narrative accounts of the knowledge champions. A case study research was carried out using qualitative approaches. Interpretative phenomenological analysis (IPA) was used in data analysis. The findings demonstrated the ability to ground KM adoption within a socio-cultural specific context helped in making sense of the organizational KM experience. The paper serves as an academic expression to the current generation …


Progressive Trust Formation Within The South African Fresh Produce Industry Through The Use Of Self-Service Technologies, Justy Range, Awie C. Leonard Phd Jul 2015

Progressive Trust Formation Within The South African Fresh Produce Industry Through The Use Of Self-Service Technologies, Justy Range, Awie C. Leonard Phd

The African Journal of Information Systems

When using self-service solutions to deliver services the challenge is to retain the trust of the end user. This is specifically the case when dealing with end users in the fresh produce market environment. This sector has not seen the adoption of self-service technologies specifically in southern Africa. In this paper we propose a model to enhance our understanding of trust formation using self-service technologies. A qualitative research approach, based on a case study was followed to create the model. This case study offers insight into how the dynamics of the product, supporting services and the technology shapes trust forming …


Ict Investment Effectiveness In The South African Post Office: Reconsidering The Approaches Of The Past 20 Years, Jan A. Meyer Phd (Pr.M), Sam Lubbe Phd, Matshwenyego T. Seabelo, Rembrandt Klopper Phd Jul 2015

Ict Investment Effectiveness In The South African Post Office: Reconsidering The Approaches Of The Past 20 Years, Jan A. Meyer Phd (Pr.M), Sam Lubbe Phd, Matshwenyego T. Seabelo, Rembrandt Klopper Phd

The African Journal of Information Systems

Organisations have invested and continue to invest considerable resources in Information and Communication Technology (ICT). Much of this investment is made on the basis of guarantee than an expected return will occur. This study presents the results of an empirical study of the impact of ICT investment on performance at the South African Post office (SAPO). Six years of historical data, from 2005 to 2010, were obtained from the Chief Information Officer (CIO) of the SAPO and analysed. This included appropriate IT data and financial data from the organisation’s financial statements and balance sheet. ICT investments were tested against financial …


Intellectual Capital And Firm Performance: An Empirical Study Of Software Firms In West Africa, Mohammed-Sani Abdulai, Youngsun Kwon, Junghoon Moon Jan 2012

Intellectual Capital And Firm Performance: An Empirical Study Of Software Firms In West Africa, Mohammed-Sani Abdulai, Youngsun Kwon, Junghoon Moon

The African Journal of Information Systems

This study investigates factors instrumental to the success of software industries of the 3I Nations (India, Ireland and Israel), examines the relationship between its elements, and studies the performance of software firms in West Africa. The study draws on concepts from multiple theoretical perspectives to develop a model for assessing the relationship between intellectual capital of software firms and their performance. The developed model was experimentally validated through a field survey of 83 software companies in West Africa using the Partial Least Square method. The survey results show significant relationship between the elements of intellectual capital and competitive capabilities of …