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Full-Text Articles in Business

Sales Application Engineer Turnover Intentions: An Exploration Of Education, Age And Job Tenure Through The Met-Expectations Perspective, William Kelley Dec 2021

Sales Application Engineer Turnover Intentions: An Exploration Of Education, Age And Job Tenure Through The Met-Expectations Perspective, William Kelley

Theses and Dissertations

Both individually and in combination, globalization and the increasing use of information technology are creating unrelenting competitive pressures on organizations once protected by distance (Porter, 1999; Porter & Millar, 1985; Narus & Anderson, 1985; Boyle, 1996). These once-protected firms, historically operating in competitive landscapes limited to local firms, now compete with organizations located across state lines and oceans. In order to compete and survive, firms must adjust to the new competitive dynamics wrought by these changes (Teece, 2000). As knowledge has been identified as one of the most important sources of competitive advantage (Drucker, 1999) and profitability (Grant, 1991), this …


The Impact Of A Transformational Leader On Employees Displaying Organizational Citizenship Behavior In Two Medium-Sized Customer Support Organizations, Jameen Heleena Mathews Dec 2021

The Impact Of A Transformational Leader On Employees Displaying Organizational Citizenship Behavior In Two Medium-Sized Customer Support Organizations, Jameen Heleena Mathews

Theses and Dissertations

This narrative analysis study explored the relationship between transformational leadership styles and employees exhibiting discretionary behaviors related to performance in an organization. The study investigated the relationship between transformational leadership and its impact on employee discretionary behavior, the impact that transformational leadership has on the employee, and the organization's overall performance. It investigated whether or not there are any specific dimensions of transformational leadership that influence organizational citizenship behavior in customer support organizations. Understanding how a transformational leader behaves and interacts with employees in an organization is important when considering its contribution to employee performance and workplace behaviors. As employers …


Organizational Effectiveness In Women-Owned Small Businesses Within The Defense Sector Of Northern Alabama: A Case Study Approach, Kerry Shurron Prowell Dec 2021

Organizational Effectiveness In Women-Owned Small Businesses Within The Defense Sector Of Northern Alabama: A Case Study Approach, Kerry Shurron Prowell

Theses and Dissertations

Research into how human capital influences organizational effectiveness in WOSBs as they pursue government contracts is lacking. Understanding the impact of human capital upon organizational effectiveness in WOSBs may also help in recognizing how knowledge and skills contribute to the firm's ability to secure a government contract. Using the case study method, the influence of human capital on organizational effectiveness in WOSBs seeking government contracts is a phenomenon this study explored. Firstly, this research has discovered the importance of knowledge within human capital as a contributor to core competencies; furthermore, this finding was meaningfully observed through the lived experiences of …


The Role Of The Top Management Team In Orchestrating Big Data Analytics For Competitive Advantage, Sujatha Rayburn May 2021

The Role Of The Top Management Team In Orchestrating Big Data Analytics For Competitive Advantage, Sujatha Rayburn

Theses and Dissertations

In today's big data era, the recognition of big data analytics (BDA) as a competitive differentiator is making companies invest heavily in its potential. However, for most companies, this requires a significant transformation that needs to be led from the top. Thus, the top management team's (TMT) managerial resources will be key to how BDA resources and existing BDA ordinary capabilities are further orchestrated as dynamic capabilities. This study grounded in the Upper Echelons theory, the Dynamic Managerial Capabilities (DMC), and Resource Orchestration frameworks sought to understand the impact of the managerial resources of cognition, human and social capital on …