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Business Administration, Management, and Operations

California State University, San Bernardino

Total quality management

Publication Year

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Full-Text Articles in Business

Analyzing Three Quality Management Systems In Relation To The Malcolm Baldrige National Quality Award, Jeremiah Worthington Jan 2005

Analyzing Three Quality Management Systems In Relation To The Malcolm Baldrige National Quality Award, Jeremiah Worthington

Theses Digitization Project

This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.


Quality Management, Derbas Jarrah Alomar Jan 2001

Quality Management, Derbas Jarrah Alomar

Theses Digitization Project

The objective is to provide a better understanding of quality management, how it is used, and the contributions that it can make to an organization's profitability.