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Full-Text Articles in Business

An Operational Framework For Mortgage Supply Chains, Juri Hirschey, Patricia Wescott, Nezih Altay Dec 2009

An Operational Framework For Mortgage Supply Chains, Juri Hirschey, Patricia Wescott, Nezih Altay

Nezih Altay

Operations management in the mortgage banking industry requires a strategic framework that takes into account the industry’s volatility, operational complexity and unique customer model. The foundation of this framework begins by (re)defining the mortgage lender’s customer to include the capital markets. This paper proposes a novel model for managing mortgage banking operations, a model that uniquely reveals two different but intricately related supply chains in mortgage operations. The proposed dual-direction supply chain model offers speed and flexibility with one supply chain and integration and market knowledge with the other – the combination of which is critical to developing an effective …


Impact Of Disasters On Firms In Different Sectors: Implications For Supply Chains, Nezih Altay, Andres Ramirez Dec 2009

Impact Of Disasters On Firms In Different Sectors: Implications For Supply Chains, Nezih Altay, Andres Ramirez

Nezih Altay

Disasters keep damaging infrastructure, disrupting supply chains and affecting firm profitability. There is an urgent need for better understanding of disaster impact on supply chains but very few publications address this issue. This exploratory study takes an indirect approach and investigates disaster impact on firms in various industry sectors. This approach allows us to take full advantage of large secondary data bases of firm and disaster data in order to analyze the impact of over 3,500 disasters on more than 100,000 firm-year observations over 15 years. Our results indicate that disasters impact all sectors within a supply chain. We found …