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Full-Text Articles in Business
Depaul's Academic All-Stars
DePaul Magazine
Profiles of four faculty all-stars at DePaul University: Associate Professor Kelly Richmond Pope, a forensic accountant who has made several films capturing accounting fraud, including "All the Queen's Horses"; Research Professor of Law Patty Gerstenblith, who founded DePaul's Center for Art, Museum & Cultural Heritage Law and concerns herself with the problem of cultural heritage looting; psychology professors W. LaVome Robinson and Leonard Jason, who created the Success Over Stress Violence Prevention Program for youth exposed to violence; and Nezih Altay, a professor of operations management, who conducts research on humanitarian supply chain management.
The Effect Of Effective/Ineffective Internal Controls Over Financial Reporting On Customer Satisfaction, A. Dwayne Powell
The Effect Of Effective/Ineffective Internal Controls Over Financial Reporting On Customer Satisfaction, A. Dwayne Powell
College of Business Theses and Dissertations
The net benefits of compliance with sections 302 and 404 of the Sarbanes Oxley Act of 2002 (SOX or the Act) have been a point of contention since its enactment. Emerging research suggests a spillover effect from internal controls over financial reporting (ICFR) to operations (Bauer, 2016; Bauer et al., 2018; Caplan et al., 2017; M. Cheng et al., 2013; Q. Cheng et al., 2018; Feng et al., 2015; Su et al., 2014). This study seeks to extend this line of research by investigating the benefits of effective ICFR for customer satisfaction. Satisfying customers is a primary operating objective of …