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Full-Text Articles in Art and Design
A Format To Bridge The Transition From University To Work: Insights From The Product-Service System Design Tour Development:, Andrea Taverna, Daniela De Sainz Molestina
A Format To Bridge The Transition From University To Work: Insights From The Product-Service System Design Tour Development:, Andrea Taverna, Daniela De Sainz Molestina
Learn X Design Conference Series
The last decades have been of significant growth for the Service Design discipline. For supporting students in understanding the multifaceted profile of the Service Designer, academia needs to reflect on how this evolution affects the educational setting as Service Design methods are now applied in different contexts to face complex societal and business challenges. This paper explores how university-industry collaboration in extracurricular activities might support students in understanding the role of the Service Designer in practice. An extracurricular activity in the format of a digital event—the PSSD Tour—addresses this inquiry by involving companies and students in conversations to explore the …
From Eyes To Ears How To Deal With The Acoustic Element ‘Voice’ As A Visual Designer, Daniela Hensel, Birgit Bauer, Stefanie Voß
From Eyes To Ears How To Deal With The Acoustic Element ‘Voice’ As A Visual Designer, Daniela Hensel, Birgit Bauer, Stefanie Voß
Learn X Design Conference Series
As part of the ‘software evolution’ (Mens, 2008), acoustic rather than visual interfaces are increasingly developing into the decisive contact point in the interaction between the product or service and the user. Voices, ‘VUI’s, play an important role the design of communication, yet communication designers are not yet firmly established in this field and, for example, the process of voice selection is often described as a particular hurdle especially when the selection needs to align with strategic parameters of a brand. This raises several questions: What role can communication designers play in the future in the complex field of designing …
Scaling Up Diversity And Inclusion: From Classroom To Municipality, Annukka Svanda, Martina Čaić, Tuuli Mattelmäki
Scaling Up Diversity And Inclusion: From Classroom To Municipality, Annukka Svanda, Martina Čaić, Tuuli Mattelmäki
Nordes Conference Series
This paper investigates opportunities for scaling up the diversity and inclusion of international residents at the level of municipality service offerings. The starting point is a set of small-scale service design projects actively involving municipal representatives and university students. This collaboration was part of a service design course at Aalto University addressing challenges faced by the municipality of Espoo, Finland. Through triangulation of three data sources i) precourse meetings, ii) email surveys during the course, and iii) semi-structured interviews with participating municipal representatives after the course, this paper offers insights on how smallscale service design collaborations can facilitate the scaling …