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When 'Doing Ethics' Meets Public Procurement Of Smart City Technology – An Amsterdam Case Study, Mike De Kreek, Kars Alfrink, Martijn De Waal, Gerd Kortuem, Thijs Turel, Bart Visser, Laurens Samson Oct 2023

When 'Doing Ethics' Meets Public Procurement Of Smart City Technology – An Amsterdam Case Study, Mike De Kreek, Kars Alfrink, Martijn De Waal, Gerd Kortuem, Thijs Turel, Bart Visser, Laurens Samson

IASDR Conference Series

City governments increasingly experiment with civic participation in the procurement and the realization of smart city technologies in order to improve the incorporation of human values. In this case study, the city of X changed its procurement approach for a new camera car service that ensures an ethically responsible, privacy-friendly and secure collection of images from public space, including their metadata. Two starting points drive this change: 1) in order to have more control over the data, the municipality develops its own machine learning models for processing the images and 2) a multi-stakeholder co-design project – including a citizen panel …


Service Design To Promote A Systemic And Dynamic Perspective Of Well-Being In Dementia Care, Xiaolin Shen Oct 2023

Service Design To Promote A Systemic And Dynamic Perspective Of Well-Being In Dementia Care, Xiaolin Shen

IASDR Conference Series

With the population aging, the number of people with dementia in Europe is projected to rise from 9.95 million in 2010 to 18.65 million in 2050 (WHO, 2017). Due to a cluster of behavioural and psychological symptoms, people with dementia often show high dependent on others, resulting in a wide range of complex care needs for performing normal activities of daily living (WHO, 2017). However, the current focus of the healthcare systems is mainly on diagnosis, yet people living with dementia require and depend on their own care partners for support in their daily lives (Burgdorf et al., 2019). Dementia …


Personhood: Defined, Collected, And Integrated, Amber De Coen Oct 2023

Personhood: Defined, Collected, And Integrated, Amber De Coen

IASDR Conference Series

Person-centred care (PCC) has been a prominent topic in the healthcare industry for several decades. Although there are various conceptualizations and definitions of PCC, the fundamental idea is that the focus of care should be on the 'person' rather than the 'patient' (Entwistle & Watt, 2013). This means that to practice true PCC, it is essential to understand who a person is, what they value in life, and acknowledge their personhood. However, for non-verbal persons receiving care, recognizing their personhood can be challenging for formal and informal carers. Most current tools and methods rely on cognitive and verbal abilities that …


Embedding And Embodying Narratives In The Collaborative Development Of Life-Changing Healthcare Technologies, Cara Shaw, Farnaz Nickpour Oct 2023

Embedding And Embodying Narratives In The Collaborative Development Of Life-Changing Healthcare Technologies, Cara Shaw, Farnaz Nickpour

IASDR Conference Series

In order to empower communities of practice to move towards social and design justice, it is critical to advance the archetypal role of design from passively upholding dominant narratives, to proactively uncovering, interrogating and embedding a diversity and plurality of narratives throughout a design process. This research uses the case study of designing a novel upper-limb exoskeleton to facilitate a collaborative and multidisciplinary exploration of the emerging roles of narrative at various phases and levels of an inclusive mobility design project. The ‘Design as an Agent of Narratives’ conceptual framework is adopted, which assigns three strategic narrative roles to design …


An Explorative Multiple Case Study Of Smart-Circular Pss – Status Quo In Industry, Thomas Kruschke, Theresa Riedelsheimer Oct 2023

An Explorative Multiple Case Study Of Smart-Circular Pss – Status Quo In Industry, Thomas Kruschke, Theresa Riedelsheimer

IASDR Conference Series

The business as usual is not yet decoupled from current environmentally damaging value creation. This raises the continuous need for new solutions to allow for the operationalization of R-strategies. One specific approach is the establishment of smart-circular Product-Service-Systems considering all three sustainability strategies – efficiency, consistency and sufficiency – in the entire product lifecycle. Within this multiple case study, 30 existing use cases from different industries, which are already interconnected PSS, were analysed in detail using the following criteria: Level of sustainability reporting, B2B or B2C, product focus, sustainable PSS types, classification of smart PSS elements and the realization of …


Arousing “Arts Of Making” In Design: Cultivating Growing Material Societal Meanings For Sustainable Transitions, Ye Yang, Valentina Rognoli Oct 2023

Arousing “Arts Of Making” In Design: Cultivating Growing Material Societal Meanings For Sustainable Transitions, Ye Yang, Valentina Rognoli

IASDR Conference Series

Under the industrial mass production of the 20th century, “making” is controllable and directed by “thinking” in artifact design activities, which formalizes the dominant pattern of “reactive making”, meaning “making following thinking”. The initiative of “making” has been continually weakened and overlooked. Meanwhile, properties of the physical material are defined by the disciplines of Science and Engineering, acting as the “tags” or “surface textures” in CAD for designers to select after the conceptualizing process in design practices. We found tons of nameless and meaningless materials have been surged forth in an uncontrolled way, which has grown a cultural and societal …


Are All Pokémons Created Equal? Assessing The Value-Neutrality Of Pokémon Tcg Design Process, Minoru Matsui Oct 2023

Are All Pokémons Created Equal? Assessing The Value-Neutrality Of Pokémon Tcg Design Process, Minoru Matsui

IASDR Conference Series

The cultural evolution research program is useful for quantitatively explaining complex creative processes such as design. From a design studies perspective, its variation generation process is particularly intriguing. However, cultural transmission theorists have long modelled the process as a random novelty invention, far from the real-life modern design process. Here we show an instance of such a deviation, examining how the design process and its resulting frequencies of Pokémon TCG variants deviate from a neutral model in which an agent randomly selects and introduces cultural variants to the population from the design pool.


Co-Designing With Immigrant Women To Imagine An Equitable Mental Health Service Ecosystem, Luz Paczka Giorgi Oct 2023

Co-Designing With Immigrant Women To Imagine An Equitable Mental Health Service Ecosystem, Luz Paczka Giorgi

IASDR Conference Series

Immigrants currently represent a quarter of the Canadian population, and this continues to increase as more people move due to social, financial, political, and environmental causes. However, this population experiences a considerable decline in their health over time upon their arrival; thus, making immigrant health a crucial public health issue. Immigrant women in specific experience a variety of stressors including employment, family support, and cultural shock regarding gender roles, which put their mental health at high risk. Therefore, mental health inequities should be tackled by putting equity and intersectionality front and center. The wide amount of literature supporting the benefits …


Analysis Of The Menotech And Femtech Markets For Menopausal Women In Japan, Yan Liu, Hiroki Sato Oct 2023

Analysis Of The Menotech And Femtech Markets For Menopausal Women In Japan, Yan Liu, Hiroki Sato

IASDR Conference Series

In recent years, Japan has faced significant challenges in declining labour force participation due to falling birth rates, an aging population, and depopulation in rural areas. It is recognized how important it is to support menopausal women in terms of the economy and the gender gap. Here, we identify the status and trends of the Japanese Femtech market to support the health and activities of menopausal women in Japan. We analyse the situation in the domestic and international Menotech markets is analysed to understand the positioning of domestic and foreign companies in the Menotech market. Moreover, through the comparison with …


Seniors With Early Ad In China: Study Of A Design For All (Dfa) Approach For A Transformed, Happier Family Life., Avril Accolla, Zhiyi Zhou Oct 2023

Seniors With Early Ad In China: Study Of A Design For All (Dfa) Approach For A Transformed, Happier Family Life., Avril Accolla, Zhiyi Zhou

IASDR Conference Series

This study explores possible drivers for change to enhance the living experience for early Alzheimer’s Disease (AD) seniors and their families in Shanghai. The DfA-driven research of the current service design solutions, and the ANAs (Abilities, Necessities, Aspirations) of the early AD seniors, their families and the relevant institutions, highlights a possible transformation from a mainly medical approach focused on safety to a holistic approach, stemming from safety to pursue autonomy and self-actualisation, thus facilitating the creation of a possible 'New Family' as a synergic nucleus in opposition to a dipole caretaker-caregiver dynamic. Hence, the authors designed a possible strategy …


From The Mothers’ Movement To Cradlr: An Interaction Design For Refugee Children, Jing Zhou Oct 2023

From The Mothers’ Movement To Cradlr: An Interaction Design For Refugee Children, Jing Zhou

IASDR Conference Series

This paper presents the rationale, implementation, social and cultural influences, and historical background of Cradlr, a human-centered digital network concept designed to rescue and keep displaced children connected with their families, resources, and heritage on a global scale. The seed of Cradlr was sown in 2018 when I launched the Jiang Jian project, which sheds light upon the Mothers’ Movement in China, which rescued and educated 30,000 refugee children during the Second Sino-Japanese War. Inspired by the Mothers’ Movement and European countries during World War II, such as the Women’s Voluntary Service (WVS) in UK, Cradlr goes beyond the realm …


Digital Patient Experience: Understanding, Improvement, And Evaluation From A Human-Centered Design Perspective, Tingting Wang Oct 2023

Digital Patient Experience: Understanding, Improvement, And Evaluation From A Human-Centered Design Perspective, Tingting Wang

IASDR Conference Series

New information and communication technologies have been introduced to transform healthcare into digitalization (Gopal et al., 2019). Digital health offers benefits but also risks (Perakslis et al., 2023). It must be clinically effective, safe, and meet the needs of the people that will use it and be treated by it to ensure high-quality healthcare delivery. An increasing number of healthcare organisations have invested in “human centred” methods from the field of design (Erwin & Krishnan, 2016a, 2016b). Design-led approaches are shaping future healthcare (Groeneveld et al., 2018; Tsekleves & Cooper, 2017) and have the potential to provide more effective care …


Design Activating Agency: A Study On Rural Community Co-Creation In China Under Non-Anthropocentrism, Xin Zhao, Duoduo Zhang Oct 2023

Design Activating Agency: A Study On Rural Community Co-Creation In China Under Non-Anthropocentrism, Xin Zhao, Duoduo Zhang

IASDR Conference Series

Community co-creation, centered on human values, fosters favorable conditions for stakeholder participation in design collaboration. Sustainable development of local communities, including their culture, relies on the interaction between humans, artificial systems, and nature. Firstly, this article describes the trend of community co-creation in guidance frameworks, activity tools, and collaboration processes, pointing agency as the platform trigger for community co-creation development. Secondly, based on the bioinclusive involvement framework and practices in various countries, this article summarizes 3 co-creation models and their characteristics in rural communities, and the third model shows chances in local culture and multi-species stakeholders. Thirdly, this article analyzes …


Approach Or Avoid Away From Kiosks For The Elderly? A Study On Acceptance And Behavioral Intention Of Self-Service In Hospitals., Chi-Fei Shih, Tseng-Ping Chiu Oct 2023

Approach Or Avoid Away From Kiosks For The Elderly? A Study On Acceptance And Behavioral Intention Of Self-Service In Hospitals., Chi-Fei Shih, Tseng-Ping Chiu

IASDR Conference Series

The growth of contactless service is driven by numerous factors, including changing consumer needs and preferences, technological advances, and the potential for businesses to increase efficiency and reduce costs. Most importantly, it presents a solution to avoid interaction risk, especially during pandemics or other crises. Several companies have adopted kiosks to provide rapid and safe self-service options, with consumers increasingly welcoming convenience and speed. COVID-19 reshaped the flow of how we deal with service. Nowadays, we rely heavily on technology to meet demand or solve problems. However, more research is needed to understand how older adults interact with kiosks as …


Emerging Decentralized Infrastructure Networks, Mahshid Hasankhani, Jo Van Engelen, Sine Celik, Jan Carel Diehl Oct 2023

Emerging Decentralized Infrastructure Networks, Mahshid Hasankhani, Jo Van Engelen, Sine Celik, Jan Carel Diehl

IASDR Conference Series

Distributed hydrogen infrastructures have emerged as a complementary element in the quest for sustainable energy solutions, with potential applications in regions featuring high industrial demands and spatially resolved negative residual loads. These infrastructures can contribute to the decarbonization of electricity, heating, and transport sectors while enhancing local renewable energy consumption and supporting energy storage and demand-side management. However, their development presents unique design challenges, calling for a comprehensive understanding of stakeholder roles and relationships in the evolving ecosystem. This study examines stakeholder network dynamics within the distributed hydrogen ecosystem, focusing on the Netherlands' built environments. Through the analysis of 16 …


How To Promote Consumption In City Metaverse? Research On Xr Experience Design And Consumer Behavior Of Commercial Streets, Jing Liang, Siqi Fan, Mu Jiang, Xin Zhang, Zhiyuan Qi Oct 2023

How To Promote Consumption In City Metaverse? Research On Xr Experience Design And Consumer Behavior Of Commercial Streets, Jing Liang, Siqi Fan, Mu Jiang, Xin Zhang, Zhiyuan Qi

IASDR Conference Series

The emergence of innovative technologies such as 5G, big data, and XR immersive technology is providing richer data sets and a deeper understanding of human behavior, which has the potential to redefine urban design activities and service provision through the metaverse. In the current wave of metaverse digital planning, commercial streets are a significant aspect of urban cultural and tourism, but there is limited knowledge on how to integrate metaverse digital content in real urban spaces to promote consumption.This study aims to investigate the factors that promote purchase in XR environments by integrating the concept of city metaverse and related …


Are Service Designers Positioned To Design For Sustainability?, Kendon Jung, Mauricio Mejía Oct 2023

Are Service Designers Positioned To Design For Sustainability?, Kendon Jung, Mauricio Mejía

IASDR Conference Series

We have designed systems that influence the daily choices of 8 billion people and have brought our world to the brink of collapse as a result. In this context, designers, in general, have been concerned with sustainability for a long time. While the field has acknowledged that not only product design but also services and systems are spaces to address sustainability, much of the literature has centered on creating methods and tools. This work could be limited in preparing designers for action because prescriptive guides are rarely easy to implement in designing activities. Leveraging design to intentionally shift a linear …


Development Of An Interactive Teaching Tool For Woodworking Course On Components Arrangement And Sawing Techniques Using Augmented Reality Technology, Chia Lin Yang, Chien-Hsu Chen Oct 2023

Development Of An Interactive Teaching Tool For Woodworking Course On Components Arrangement And Sawing Techniques Using Augmented Reality Technology, Chia Lin Yang, Chien-Hsu Chen

IASDR Conference Series

In university woodworking practical courses, the structural directionality of solid wood, as well as defects such as knots and cracks, can affect the appearance and structural strength of the finished product, presenting challenges for students in planning the cutting of materials. Due to the lack of presentation tools for directly planning and adjusting on the material, students with weaker spatial ability may lack confidence in understanding and executing on the course. This study aims to develop an AR teaching tool to eliminate spatial cognitive gaps, improve student learning effectiveness and experience. At the time of writing, the APP and experiment …


Changing People’S Behaviour Toward Littering In The Egyptian Community., Nahed Esam Elsayed, Kristina Niedderer, Angela Connelly Oct 2023

Changing People’S Behaviour Toward Littering In The Egyptian Community., Nahed Esam Elsayed, Kristina Niedderer, Angela Connelly

IASDR Conference Series

It is widely acknowledged that there is a significant change in people’s lifestyle, population, urbanization, economic expansion, and consumer purchasing behaviours. This change produces a rise in environmental pollution. Littering is recognised as one of the most visible forms of environmental pollution. There are different definitions of litter, according to Asian Development Bank, litter is a special type of municipal solid waste (MSW) meant to be domestic or commercial solid waste from any material, discarded improperly. It is something people get rid of it when they feel that it does not belong to them anymore. Littering is recognized as one …


A Time-Based Approach For The Social Spatialization Strategies In Retail Design, Yuemei Ma Oct 2023

A Time-Based Approach For The Social Spatialization Strategies In Retail Design, Yuemei Ma

IASDR Conference Series

In the context of the developing Smart City, media revolution has changed user’s behavior in the allocation of time and space, their perception turns to hybrid in real and virtual space. Digital technology changed their shopping activities and experiences in personal and social environments. As retail activities become more accessible at any time and location, and as omni-channel retailing disrupts retail stores' monopoly on shopping activities, brick-and-mortar retailers face to the threat of online shopping and must transform in this context. Within the theory of urbanism, the concept of chrono-urbanism is proposed as a critical step to question in depth …


Mapping Urban Regeneration Through Multiple Dimensions Of Temporality: A Visual Analysis Of Three Approaches To Theory Of Change, Hadas Zohar, Luca Simeone, Amalia De Götzen, Nicola Morelli Oct 2023

Mapping Urban Regeneration Through Multiple Dimensions Of Temporality: A Visual Analysis Of Three Approaches To Theory Of Change, Hadas Zohar, Luca Simeone, Amalia De Götzen, Nicola Morelli

IASDR Conference Series

This paper analyses some visual aspects of three Theory of Change maps, i.e. logic planning models used to explore and abstractly represent a potential change in a way that reflects a complex and systemic understanding of development. Theory of Change emerged in the field of philanthropic initiatives and is based on two streams of work: evaluation and informed social practice. The Theory of Change maps analysed in this paper are created to support complex urban regeneration projects within the context of T-Factor, a four-year innovation action funded by the European Commission and taking place in six cities under regeneration across …


Study On Key Elements Of Kids Cartoon Design In Min-Nam (Hokkien) Language, Hsi-Jen Chen, Chian-Fan Liou, Chih-Yuan Cheng, Ya-Zhu Zhang Oct 2023

Study On Key Elements Of Kids Cartoon Design In Min-Nam (Hokkien) Language, Hsi-Jen Chen, Chian-Fan Liou, Chih-Yuan Cheng, Ya-Zhu Zhang

IASDR Conference Series

As the global markets communicate in a swift speed, the mainstream culture has outweighed the regional cultures. The most effective way to pass down cultures to next generations is have children get involved with listening and speaking from the media, especially the cartoon animations. It has played an important part in each kid’s childhood and his/her development. How to create the most influential regional kids cartoon expressing its local culture is the main study topic in this article. This study is trying to work out the key element design for local kid's cartoon animations in Min-nam language in Taiwan through …


Co-Designing For Whom? Exploring The Benefits Of City-Led Participatory Art Practices In Disadvantaged Neighbourhoods Of Madrid, Milagros Hurtig Oct 2023

Co-Designing For Whom? Exploring The Benefits Of City-Led Participatory Art Practices In Disadvantaged Neighbourhoods Of Madrid, Milagros Hurtig

IASDR Conference Series

This research examines who benefits from the use of city-led participatory design projects in disadvantaged neighborhoods. After the neoliberal crisis in 2008, discourses on creativity evolved from art projects aimed at pursuing economic growth to art projects with social and cultural aspirations. Participatory art projects are practices where the public is involved in the design and production of the artwork. Urban governments in Europe have used participatory art due to their assumed potential to enhance citizen engagement. However, there is a lack of critical and evaluative insight regarding the implementation and after-use of codesign practices and their inclusionary or exclusionary …


Dualities Of Co-Design In The Context Of Dementia: Can Handover Approaches Provide An Answer?, Lieke Lenaerts, Niels Hendriks, Andrea Wilkinson Oct 2023

Dualities Of Co-Design In The Context Of Dementia: Can Handover Approaches Provide An Answer?, Lieke Lenaerts, Niels Hendriks, Andrea Wilkinson

IASDR Conference Series

Is co-design together with people with dementia always feasible? Designing for people with dementia is challenging, and co-design has been widely recognised as an effective approach to design products conform to participants’ needs. The inclusion of people with dementia provides designers with an authentic representation of dementia, regardless of stereotypes and assumptions. However, it is not always easy to implement co-design with people with dementia in practice. This paper examines the feasibility of co-design with people with dementia through reflective practice, semi-structured interviews with designers, and a rapid literature review. The study identifies three dualities of co-design, addressing three benefits …


Towards A Design Observatory In Portugal – Results, Reflections And Future Steps, Nina Costa, Vasco Branco, Rui Costa, Afonso Borges, Marlene Ribeiro Oct 2023

Towards A Design Observatory In Portugal – Results, Reflections And Future Steps, Nina Costa, Vasco Branco, Rui Costa, Afonso Borges, Marlene Ribeiro

IASDR Conference Series

The closure of the Portuguese design center in 2013, left Portugal with no instruments of mediation between the Portuguese design ecosystem and the socio-economic fabric. DesignOBS (Towards a design observatory in Portugal) - a research project aiming to identify, map and interpret the Portuguese design landscape (2019-22), aimed to tackle this issue via the development and application of a distributed and participatory observation approach, that integrated the knowledge of local nuclei, namely, design schools, about certain vectors of the national design ecosystem. The application of this approach to gather and discuss about the different vectors (design companies, education, research, users), …


Transformative Effects Of Co-Design: The Case Of The “My Architect And I” Project, Audrey Mertens, Çiğdem Yönder, Yaprak Hamarat, Catherine Elsen Oct 2023

Transformative Effects Of Co-Design: The Case Of The “My Architect And I” Project, Audrey Mertens, Çiğdem Yönder, Yaprak Hamarat, Catherine Elsen

IASDR Conference Series

In this paper, we present a co-design process intended to develop tools to improve the experience of architectural design services for single-family housing projects in Belgium. Our main goal is to identify the transformative effects of this co-design process from the lens of the experiences of participants. This paper is based on focus groups conducted with architects and user-clients for post-evaluation of the process. Findings include insights on (i) their experiences during the co-design process; on (ii) transformative effects such as changes in perspective (including empathy) and practice; and on (iii) ownership of the project and its outputs. This paper …


‘Becommoning': A Design-Framework For The Initiation Of New Commons, Zsuzsanna Tomor, Martijn De Waal Oct 2023

‘Becommoning': A Design-Framework For The Initiation Of New Commons, Zsuzsanna Tomor, Martijn De Waal

IASDR Conference Series

This article explores the establishment of new commons initiatives from an integrated design perspective. Such a deeper understanding of the initial phase of becoming a commons -i.e. becommoning- and its design is crucial as members embark on a laborious, time-consuming and uncertain process in which they need to make critical design choices for their future commons. The design perspective is brought forward by the collective creation through which group values are explicated, the communal resource and its governance take shape and conditions are forged for the commons to emerge. So, the study presents the ‘becommoning’ framework as a first exploration …


Performance Evaluation Of Qwerty Keyboards On Foldable Smartphones: Keyboard Layout And Phrase Complexity, Mengya Dai, Jun Zhang, Ningyi Dai, Ke Liang, Le Du, Qi Chen Oct 2023

Performance Evaluation Of Qwerty Keyboards On Foldable Smartphones: Keyboard Layout And Phrase Complexity, Mengya Dai, Jun Zhang, Ningyi Dai, Ke Liang, Le Du, Qi Chen

IASDR Conference Series

Recently, foldable smartphones have won attentions. QWERTY keyboard as the main input method contains two layouts: standard and split. Performance comparison of two layouts is lacking. This research studied how standard and split layout affected performance of QWERTY keyboard input on foldable smartphones, with phrase complexity and language difference under consideration. 16 testers were requested to text in 80 different phrases that covered all influencing factors above. Input time per phrase, words per minute, corrected errors, uncorrected error rates, and perceived usability were five criteria under analysis. It turned out that split layout lowered error rate at the cost of …


The Russia-Ukraine War And Climate Change: Analysis Of One Year Of Data-Visualisations, Marta Ferreira, Nuno Nunes, Chiara Ceccarini, Catia Prandi, Valentina Nisi Oct 2023

The Russia-Ukraine War And Climate Change: Analysis Of One Year Of Data-Visualisations, Marta Ferreira, Nuno Nunes, Chiara Ceccarini, Catia Prandi, Valentina Nisi

IASDR Conference Series

The Russian invasion of Ukraine in February 2022 escalated a conflict that began in 2014, resulting in massive casualties and the largest refugee crisis since World War II. The war has also disrupted global food and energy trade, significantly impacting the environment, including damage to critical infrastructure, increased greenhouse gas emissions, and dire consequences on biodiversity and environmental health – connecting the war to climate change. Effective communication is crucial in helping the public understand and feel engaged with these complex topics. This study aims to understand how the research communities and broader media have linked the war to climate …


Threshold Space Design: Using Water Element For Phase Transition From Physical Space To Virtual Space With Different Law Of Gravity, Jungryun Kwon, Eui-Chul Jung Oct 2023

Threshold Space Design: Using Water Element For Phase Transition From Physical Space To Virtual Space With Different Law Of Gravity, Jungryun Kwon, Eui-Chul Jung

IASDR Conference Series

This study focuses on exploring the transition stage between physical and virtual space by considering the difference in law of gravity between physical and virtual environments. The concept of Threshold Space design is a series of transition stages which can be utilized to enhance the virtual reality (VR) experience. Unlike most VR researches, which primarily focuses on head-mounted displays (HMD), this study examines the user's perception between physical space and virtual space. The Threshold Space design method allows users to experience the upcoming stage in advance. More than a simple intermediate space, it addresses confusion and disorientation in VR that …