Environmental Design Commons^™

Measuring The Performance Of Property Management Companies In Highriseflats, Daniel Chi Wing Ho, Ervi Liusman

Faculty of Design & Environment (THEi)

Purpose: The complex nature of multi-ownership, multi-storey buildings requires the services of property management companies (PMCs). Naturally, homeowners favor PMCs with good performance. Yet, their performances vary. The purpose of this paper is to measure the performance of PMCs in managing high-rise flats using the logic model as the contextual framework with its indicators adapted from the building quality index (BQI) scheme.

Design/Methodology/Approach: For this pilot study, the research was based on visual inspection and interviews with building management staff for the information concerning the output and outcome indicators. The authors also tested the relationship between outcomes and outputs and …

Tight Budget Constraints And The Absence Of Strategic Planning – An Exploratory Analysis Of Fm Service Outsourcing, Cynthia Huiying Hou, Daniel Chi Wing Ho, Jacky C.H. Chung, Kelwin K.W. Wong

Faculty of Design & Environment (THEi)

Purpose: This paper aims to identify the factors that affect facilities management (FM) service outsourcing.

Design/Methodolgoy/Approach: Five focus group discussions (FGDs) were conducted for this study. A total of 25 professional FM managers were invited to participate in the FGDs. The qualitative data collected from the FGDs were analysed with the coding method.

Findings: FM managers commonly regard that tight budget constraints and the absence of strategic planning are two important factors that affect FM service outsourcing. Tight budget constraints reflect that clients control their service providers by constraining budgets, which creates a series of inefficiencies in the outsourcing process …

Analysis Of The Construction Waste Management Performance In Hongkong: The Public And Private Sectors Compared Using Big Data, Weisheng Lu, Xi Chen, Daniel Chi Wing Ho, Hongdi Wang

Faculty of Design & Environment (THEi)

There is an ongoing debate concerning the disparity between the public and private sectors in relation to construction waste management (CWM) performance: some argue that CWM performance between the two sectors should have no difference since they are under the governance of the same set of CWM related regulations, while others argue that public sector clients should perform better as they are subject to greater social scrutiny. Previous studies comparing CWM performance have suffered from insufficient quality data, leaving the debate on the CWM performance disparity largely inconclusive. Informed by the Coase Invariant Theorem, this research empirically compares CWM performance …