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Knowledge Sharing And Innovation At The Lebanese Banking Industry, Sherine Al Ahmad, Nasser Fathi Easa, Nehale Mostapha
Knowledge Sharing And Innovation At The Lebanese Banking Industry, Sherine Al Ahmad, Nasser Fathi Easa, Nehale Mostapha
BAU Journal - Creative Sustainable Development
Knowledge is considered the main critical resource for competitive advantage. By encouraging a knowledge‐sharing culture within service settings such as banks, the quality of service is enhanced and the opportunities for innovation is created. This research seeks to test the relationship between knowledge sharing (KS) and innovation. A quantitative and explanatory analysis was done by using Structural equations modeling (SEM) to investigate the effect of KS on process and product innovation. Research data were collected through a survey method. The sample result was determined through a probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. The …